1636 Cmdb Jobs - Page 34

Greetings from TCS!! TCS Hiring for ServiceNow Developer (ITSM with CMDB) Job Title: ServiceNow Developer (ITSM with CMDB) Location: Hyderabad Experience Range: 4-12 Years Minimum Qualification: 15 years of full-time education Must have: Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms, Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts, Script Includes, Widgets Develop and configure Notifications, UI Pages, UI Macros, ACLs, Transform Maps and other core concepts Develop standards, process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting business requirements to system requirements Work with stakeholders to design testing strategies for development, QA and UAT environments Working knowledge of ServiceNow release upgrade process for implementation Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case management, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM Integrate ServiceNow applications with third applications using REST/SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities Require strong debugging and troubleshooting skills To be proficient in understanding the end to end deployment process

We are seeking a highly skilled and experienced Lead ServiceNow Developer to join our dynamic team. This role involves leading the development and implementation of innovative ServiceNow solutions to meet the complex needs of our business. The ideal candidate will have a strong background in software development with a deep understanding of the ServiceNow platform. Responsibilities Engage in complex projects, ensuring they are delivered on time and meet technical specifications Engage with key stakeholders and cross-functional teams to drive project success Maintain and write high-quality code that adheres to best practices Design and implement effective ServiceNow solutions, including custom applications and integrations Mentor and provide technical guidance to junior developers Prepare technical documentation and promote knowledge sharing within the team Requirements Bachelor’s Degree in Computer Science, Engineering, or a related technical field 8-12 years of application development experience on the ServiceNow platform Demonstrated success in managing timely delivery of complex projects Background in quickly learning new technologies Proven experience leading the development of technical solutions Capability to influence technical decision-making during project delivery Expertise in JavaScript Skills in coding and object-oriented, modular software development Proficiency in HTML technologies including HTML, CSS, Bootstrap Familiarity with SOA technologies such as REST or SOAP Strong interpersonal and team collaboration skills B2+ English level proficiency Nice to have Certification in ServiceNow Development Previous leadership or mentorship experience Proven track record of innovation in developing solutions

Role & responsibilities Conceptualize design, develop, and implement solutions using the ServiceNow Platform. Compare, evaluate, and implement new features and technologies, and integrate them into the ServiceNow Platform. Ability to translate business processes with workflows, validation rules and process builder into configuration. Work with a variety of users to gain information, and develop intra-system trade-offs between different users, as necessary; interact with a diverse client base and outside vendor contacts. Maintain documentation on system configurations, maintenance processes and schedules. Providing 2nd and or 3rd level incident support, change management, and maintaining the upkeep of technical records and documentation. Follow team software development methodology and ServiceNow best practice methods for administration, configuration, and development. Ensures effective problem analysis and resolution of issues of moderate scope in a timely. If interested, please share your resume with below details: Total Yrs, Relevant Yrs, CCTC, ECTC, Location, Notice period. Regards Anu Elumalai

JOB PURPOSE To provide first line helpdesk support to staff, assisting them with hardware and software problems. Preparing, installing and troubleshooting a variety of hardware, networking and telecoms equipment in office and plant. PRINCIPLE DUTIES AND RESPONSIBILITIES To provide 1st line technical support; answering support queries via phone and email. To deal with day-to-day technical queries, resolve issues, manage incidents, problems and service requests. To support users remotely and make on-site visits for hardware installation and troubleshooting. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be pro-active when dealing with user issues. To log all issues in the ticket management software and follow through to satisfactory and timely completion. Support users in the use of computer equipment and software by providing basic training and advice. To create helpful documents for users including FAQs, how-to guides and videos that can be shared on our ticketing system or Intranet. To escalate more complex issues to the relevant IT team member or third party. Support additions, deletions, and modifications to the IT environment, including the management of all technology assets. Monitor branch systems, ensure branches maintain compliance with our standards, perform tests, check backups, and report issues to the IT Systems Coordinator as necessary. Knowledge of Antivirus configuration and setup. Understanding of MDM (Mobile device management) and software and patch deployment. USB blocking, data encryption, laptop wipeout and password management. Inventory management and asset management. Installing software and preparing computers for on-site and remote locations. Operate in line with company policies, procedures and current legislation always. Provide in-branch support from time to time. KEY ATTRIBUTES: Motivated and focused on achieving results as part of team. Good telephone manner and communication skills, with empathy and patience. Good working knowledge of Google Workspace (Gsuite), Microsoft operating systems and fundamentals of networking. Strong understanding of PC hardware set-up and Operating System configuration. Desire to do practical work, see and enjoy a job well done. A willingness to learn and a flexible, pro-active approach to work. Maintain high standards at all times of personal appearance, timekeeping, Knowledge of the following technologies would be advantageous: Basics of Active Directory and Group Policy, Windows Server and associated domain infrastructure. PREFERRED SKILLS: • Basic Knowledge of PowerShell, CUI, CMD and Scripting languages. • Knowledge of Service desk and antivirus tools and MDM tools such as Freshworks, CrowdStrike, ManageEngine and Fortinet. • Troubleshooting of Windows, Linux, Mac laptops. • Knowledge of data encryption, data wipe-off, software deployment, patch management and security policy configuration. • Basic knowledge of email services like O365 and Gsuite. • Experience with Firewalls, Monitoring tools or other network devices like access points, Switches and routers. • Basics of networks, network troubleshooting and network configuration. • Documentations such as IT SOPs, FAQs and Guidelines

Educational Bachelor of Engineering,BCA,BTech,MCA,MSc,MTech Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNoaw-ITAM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow

Role & responsibilities We are looking for a candidate for the role ServiceNow Developer, Hyderabad location. Implement ServiceNow platform capabilities specifically the ITAM, ITSM and ITOM modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations. Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer. Identify potential problem” areas within customer ServiceNow environments and provide advice on problem resolution. Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform. The Senior ServiceNow Developer will complete all work within agreed timescales and KPI’s. See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM. Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations. Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle – from licensing to purchasing to deployment to decommissioning. Learn and follow the ITAM department standards to ensure all projects are conducted professionally, ethically, and in a manner consistent with SHI quality standards. Qualifications Bachelor's Degree or relevant work experience required Minimum 5 years holding a position configuring and customizing ServiceNow projects Minimum of 5 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.) Experience implementing, configuring, and customizing ServiceNow including experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.). Detailed knowledge of ITIL methodologies, JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog). Detailed knowledge of relational databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge of Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0) Preferred candidate profile

Role & responsibilities The role requires expertise in ServiceNow scripting, integration, and configuration to ensure the platform meets the organizations needs. Responsibilities: • Implement CSM OR ITOM OR CMDB OR HRSD OR FSM OR ITSM solutions using industry best practices within the ServiceNow platform. • Develop and customize ServiceNow applications, workflows, and scripts, including Business Rules, Script Includes, Fix Scripts, etc. • Create and configure Service Portal and widgets. • Integrate ServiceNow with other systems using REST and SOAP-based integrations, and create scripted REST and SOAP APIs. • Implement ServiceNow projects in a Domain-separated instance. • Implement ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases. • Develop custom applications within ServiceNow. Preferred candidate profile Hands on experience in Servicenow with any of the below modules. CSM, ITOM, CMDB, HRSD, FSM

Senior ServiceNow Developer (4+ YOE) - ITSM, ITOM Location: Bangalore / Pune (Hybrid) Experience: 4+ Years (Min. 1 Year in ITSM & ITOM) Certifications (Mandatory): CSA, CAD, CIS Role Summary: We're seeking a highly skilled Senior ServiceNow Developer to design, develop, and implement robust ServiceNow solutions, with a strong focus on ITSM and ITOM modules. You'll be a key player in our hybrid team, driving cutting-edge projects for global clients. Key Responsibilities: Design, develop, and implement complex ServiceNow solutions across ITSM (Incident, Problem, Change, Service Catalog, CMDB) and ITOM (Discovery, Event Management, Service Mapping). Develop custom applications, workflows, UI Policies, Business Rules, Client Scripts, Script Includes, and UI Actions. Perform advanced scripting using JavaScript, Glide Scripting, HTML, CSS . Design and implement integrations with third-party systems using REST/SOAP APIs and Integration Hub . Conduct thorough testing, debugging, and performance optimization. Provide technical leadership and mentorship to junior developers. Collaborate with stakeholders to translate business requirements into technical solutions. Participate in all SDLC phases within an Agile/Scrum framework. Ensure adherence to ServiceNow best practices and security guidelines. Required Skills & Qualifications: Bachelor's degree in CS, IT, or related field. 4+ years hands-on ServiceNow development experience. 1+ year hands-on experience with ServiceNow ITSM and ITOM modules. Mandatory Certifications: CSA, CAD, CIS (in at least one key module). Strong proficiency in JavaScript, HTML, CSS, and Glide Scripting. Extensive experience with ServiceNow APIs and integration. In-depth knowledge of ITIL processes. Excellent problem-solving and communication skills. Ability to work independently and collaboratively in a dynamic environment. Why Join [Company Name]? Work on challenging, impactful projects. Collaborative and supportive team. Continuous learning and growth. Competitive salary and benefits. Flexible hybrid work model. Apply Now: send it to sandeep@nexusprofessionals.in

Asset Management, CMDB, Daily Dashboard, Inward Outward Register, Asset Life-cycle, Asset Database Management, Immediate joiner .

Service Now Developer --> --> Location, Designation --> LocationGurugram DesignationService Now Developer Experience6- 12 Years Tasks and responsibility Technical Expert and Go-To person for the ServiceNow Development along the Out of the Box implementations Supporting the ServiceNow Consulting processes for business processes Managing RUNand CHANGE operations Work with local and global ServiceNow development team for providing platform solutions, e.g. ITSM, ITOM, SPM, SAM, UX, etc. Design, develop and own technical solutions on the ServiceNow platform Ensure out of the box compatibility, robust code, security guideline compliance, development standards and corporate guidelines Interact with the business and involved stakeholders Operate and support implemented solutions Work in Agile way and translate requirements into working solution. Technical Skills Good working experience on ServiceNow development topics as business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, Flow Designer, Scoped Applications and Performance Analytics, etc. Demonstratable experience with database design schemas and data modeling Good working knowledge of Project Portfolio Management (PPM ) / Strategic Portfolio management (SPM), Software Asset Management (SAM) and CSDM / CMDB implementation and reconciliation processes Working knowledge of web technologies like JavaScript, HTML, CSS, AJAX, XML Good knowledge of ITIL processes Proven track record with an Architectural know how Excellent enterprise grade ServiceNow know-how Used to work in agile worlds and in agile projects. Education and Certificates Computer/Electronics Engineering (BTech/MTech) or Graduation (BCA/MCA) Certified System Administrator (CSA) is a must Certified Application Developer (CAD) is a must Trained on PPM. Certified Implementation Specialist Project Portfolio Management (CIM-PPM) is add on. ITIL Foundation and/or Prince2 Foundation certified is desirable. ServiceNow certification(s) (e.g., Certified ServiceNow Administrator, Certified ServiceNow Developer) is a plus. Experience required Overall6 - 8 Years Relevant5-6 years. Soft skills required Strong service orientation Good communication skills w.r.t. common international communication language as English Ability to think out of the box and follow the big picture Used to critically discuss solution cross functional and cross regional Solution-oriented and structured way of working Independent, responsible way of working Intercultural experience, especially Germany Feel Free To Contact Us...!!! Submit

Role & responsibilities Provide L3 (Level 3) support for Linux-based systems, addressing escalated issues from L1 and L2 support teams. Troubleshoot and resolve complex system-level issues related to Linux servers, networking, storage, and performance. Perform regular system administration tasks, including server monitoring, backup management, patching, and configuration changes. Design, deploy, and maintain high-availability and scalable Linux environments. Automate repetitive tasks using scripting (Bash, Python, or Perl) and configuration management tools (Ansible, Puppet, Chef). Collaborate with cross-functional teams (networking, security, application) to diagnose and resolve infrastructure issues. Manage kernel updates, upgrades, and troubleshoot any kernel-level issues. Optimize system performance, resource utilization, and monitor system health using tools like Nagios, Zabbix, or Prometheus. Implement security best practices, including hardening servers, applying security patches, and ensuring compliance with security policies. Maintain detailed documentation of system configurations, procedures, and troubleshooting guides. Participate in on-call rotation and provide after-hours support as needed. Preferred candidate profile Candidate should be graduate Need Immediate or 1 Month Notice period Skills- management tools - Chef experience is mandatory

Summary: We are seeking a highly skilled and experienced Tableau Developer to join our Development department. The ideal candidate will have 6-10 years of experience in developing Tableau solutions. As a Tableau Developer, you will be responsible for designing, developing, and maintaining Tableau dashboards and reports that provide valuable insights to our organization. Roles and Responsibilities: - Collaborate with business stakeholders to understand their reporting and data visualization requirements. - Design and develop Tableau dashboards and reports that effectively present complex data in a visually appealing and user-friendly manner. - Create and maintain data models, data sources, and data connections within Tableau. - Perform data analysis and validation to ensure the accuracy and integrity of the data used in Tableau dashboards and reports. - Optimize Tableau performance by identifying and implementing improvements in data processing and visualization techniques. - Troubleshoot and resolve issues related to Tableau dashboards and reports. - Stay up-to-date with the latest Tableau features and functionalities and propose innovative solutions to enhance our reporting capabilities. - Collaborate with cross-functional teams to integrate Tableau dashboards and reports with other business systems and applications. - Provide training and support to end-users on Tableau functionality and best practices. Qualifications: - Bachelor's degree in Computer Science, Information Systems, or a related field. - 6-10 years of experience as a Tableau Developer or in a similar role. - Experience in connecting Tableau to various databases such as SQL Server, Oracle, MySQL, and cloud-based data sources. - Strong proficiency in Tableau Desktop and Tableau Server. - In-depth knowledge of data visualization best practices and principles. - Proficiency in SQL and data modeling . - Experience with ETL processes and data warehousing concepts. - Excellent problem-solving and analytical skills. - Strong communication and collaboration skills. - Ability to work independently and manage multiple priorities in a fast-paced environment.

Qualys Analyst --> --> Location, Designation --> LocationGurugram DesignationQualys Analyst Experience7-12 Years Objective Of This Role Qualysglobal infrastructure setup in place for Asset Inventory & Vulnerability management. This global infrastructure setup needs to be maintained & all secure operations, maintenances to be carried out New changes/implementations to be handled. So need at least 2support candidates needed Tasks & Responsibilities Secure operation, maintenance, monitoring, and management of Qualystenant including connected (on-prem / hosted / cloud)Qualysrelated infrastructure components Close cooperation with Corporate IT, Corporate Security, and Location IT / Location Security departments to maintain fullQualysscan and agent deployment coverage in a global changing network environment. supportand train IT staff globally inQualys, to allow them to use the available data to their benefit keep asset inventory related data up-to-date (housekeeping with automation via API) supportroll-out of theQualysagent in new environments supporttroubleshooting Education & Training University degree or equivalent ITIL Azure Fundamentals Technical know-how StrongQualyshands-on knowledge/experience incl.QualysAgent (3y+) Good knowledge in Authentication and Authorization technologies related to Qualys SolidQualysREST-API know-how Experience in setting up and running authenticated scans and key vault usage QualysAgent configuration and management on Linux and Windows Qualysconfiguration and usage in Azure Cloud Scripting and process automation experience withQualys Good to Know General knowledge in Cloud technologies (M365 & Azure) and hybrid infrastructure General knowledge in Endpoint and Network Protection technologies (Anti-Virus, Firewall, IDS, Proxy, WAF, Mail) Experience withServiceNow andQualys- CMDB Sync knowledge of common patching systems like WSUS, Barramundi, Linux Splunk integration and usage ofQualysdata QualysContainer Security Certificate management with Feel Free To Contact Us...!!! Submit

Solution Design & Architecture Design and architect end-to-end solutions on the ServiceNow platform to support various business processes and objectives. Provide architectural guidance and establish best practices to ensure ServiceNow implementations align with enterprise goals. Platform Management & Configuration Oversee platform administration, configuration, development, and integration. Configure and customize the ServiceNow platform, including workflows, UI/UX design, and system interfaces. Maintain platform health, perform upgrades, and ensure security and compliance standards are met. Collaboration with Stakeholders Work closely with business analysts, process owners, and stakeholders to gather requirements and translate them into technical specifications. Conduct workshops and presentations to communicate architectural designs and project progress. Integration & Automation Design and implement integrations with third-party tools, systems, and databases. Develop automation solutions, leveraging scripting and workflows to improve operational efficiency and reduce manual tasks. Technical Leadership & Mentorship Serve as a subject matter expert (SME) for ServiceNow and provide mentorship to junior developers and administrators. Lead technical teams in project execution, ensuring the delivery of high-quality solutions on time and within budget. Documentation & Compliance Create and maintain documentation of architecture, design, workflows, and processes. Ensure compliance with industry standards, security protocols, and organizational policies. Performance Optimization Continuously monitor and optimize the performance of ServiceNow solutions to ensure stability and responsiveness. Identify opportunities to enhance platform scalability and improve end-user experience. Experience : Minimum 5+ years of experience with ServiceNow, including architecture, development, and implementation. Strong knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, etc. Proficiency in JavaScript, HTML, CSS, and ServiceNow's proprietary scripting language. Certifications : ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and/or Certified Application Developer (CAD) preferred. Required Skills : Proven experience with REST/SOAP APIs and integrations. Strong problem-solving skills, with the ability to manage complex technical issues. Excellent communication and interpersonal skills for engaging stakeholders and cross-functional teams. Experience with Agile methodologies and DevOps practices. Familiarity with ITIL framework and best practices. Strong understanding of database design and relational data modeling.

Your role Advanced experience with Service Now implementations Strong technical knowledge in Scripting System Definition Business Rules Menus UI Forms UI Actions Content Management Imports Transforms Web Services and Notifications Developing designing configuring and rollout of new application modules workflows and catalog requests Experience with Business Rules Script Includes UI Actions Scheduled Jobs all scripted aspects of the Service Now system Experience with ServiceNow client and server-side JavaScript and the Service Now APIs Strong understanding of ITSM best practice processes must be self-motivated with a proven track record in ITSM technologies Experience in the development and implementation of Service Portal and Widgets Experience in Integration with third-party tools Experience with the development and implementation of ServiceNow ITSM modules Incident Management Problem Management Configuration Management Change Management Knowledge Management or other ITSM application Hands-on experience integrating multiple data sources into a unified ServiceNow CMDB as well as integrating data between Your profile Service Now implementation/Integration ServiceNow ITSM Module ServiceNow Scripting (Server/Client/Java script) CSA Certification is (Good to have) Workflow What you'll love about working here You can shape yourcareer with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Location - Coimbatore,Noida,Gurugram,Pune,Chennai,Mumbai,Hyderabad,Bengaluru

Your role Broad IT relevant experience working within a large enterprise on implementation initiatives Experience in configuring ServiceNow which involves various modules like ITAM (SAM and HAM PRO ) Knowledge and work experience on ServiceNow - end user/administrator perspective, Knowledge on any kind of ITSM/CMDB/SELF-SERVICE corporate tools Experience with JavaScript, AngularJS, HTML/CSS, Working knowledge of relational databases Taking part in ServiceNow testing, administration and development activities as well as troubleshooting Very good verbal and written English communication skills Develop solutions in ServiceNow, prepare estimates and work on capability presentation, Proof of Concept Understand functional, technical, and business requirements and then turn those requirements into a successful implementation Your profile ServiceNow ITAM (SAM & HAM Pro) ServiceNow - end user/administrator Scripting experience - JavaScript, AngularJS, HTML/CSS Knowledge on any kind of ITSM/CMDB/SELF-SERVICE corporate tools What you'll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Coimbatore,Gurugram,Noida,Chennai,Mumbai,Bengaluru,Pune,Hyderabad

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Lead design, development, and implementation of ServiceNow solutions. Deliver scalable ITSM, ITOM, HRSD, and CSM modules based on client needs. Integrate ServiceNow with systems like CMDB, Active Directory, and third-party tools. Conduct workshops, gather requirements, and configure/customize the platform. Optimize workflows using scripting, automation, and best practices. Ensure platform governance, performance, and compliance. Mentor junior consultants and uphold quality through reviews and documentation. Your Profile 6 to 12years of experience in Service Now Proven experience in ServiceNow implementation, customization, and support projects. Strong understanding of ITSM processes and ServiceNow architecture. Hands-on experience with ServiceNow modules, scripting (JavaScript), Flow Designer, and IntegrationHub. Ability to lead client engagements, conduct training, and manage project deliverables. Strong communication and organizational skills, with a collaborative and proactive mindset. What youll love about working with us We value flexibility and support a healthy work-life balance through remote and hybrid work options. Competitive compensation and benefits. Career development programs and certifications in SAP and cloud technologies. A diverse and inclusive workplace that fosters innovation and collaboration.

Your role Strong experience working on ServiceNow implementations / Enhancement Hands on experience in ServiceNow ITOM module. Must have experience in implementing CMDB/Discovery/Service Mapping/event management solutions, Event rule, alert rule, sub-flow creation, Assignment rules, RegEx. Must have Power Shell/Shell and Java Script knowledge for use cases development. Working knowledge in ServiceNow IT Operations Management Solutions and be able to build or modify custom patterns and troubleshoot. Experienced in working with 3rd party integrations Your profile ServiceNow ITOM Module 3rd party integrations CMDB/Discovery/Service Mapping/event management Certifications - ServiceNow Certified System Administrator, CIS Event Management Should understand CI binding, correlation logic in ServiceNow. What you'll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Gurugram,Coimbatore,Noida,Chennai,Mumbai,Pune,Hyderabad,Bengaluru

Responsibilities: Solution Design & Architecture Design and architect end-to-end solutions on the ServiceNow platform to support various business processes and objectives. Provide architectural guidance and establish best practices to ensure ServiceNow implementations align with enterprise goals. Platform Management & Configuration Oversee platform administration, configuration, development, and integration. Configure and customize the ServiceNow platform, including workflows, UI/UX design, and system interfaces. Maintain platform health, perform upgrades, and ensure security and compliance standards are met. Collaboration with Stakeholders Work closely with business analysts, process owners, and stakeholders to gather requirements and translate them into technical specifications. Conduct workshops and presentations to communicate architectural designs and project progress. Integration & Automation Design and implement integrations with third-party tools, systems, and databases. Develop automation solutions, leveraging scripting and workflows to improve operational efficiency and reduce manual tasks. Technical Leadership & Mentorship Serve as a subject matter expert (SME) for ServiceNow and provide mentorship to junior developers and administrators. Lead technical teams in project execution, ensuring the delivery of high-quality solutions on time and within budget. Documentation & Compliance Create and maintain documentation of architecture, design, workflows, and processes. Ensure compliance with industry standards, security protocols, and organizational policies. Performance Optimization Continuously monitor and optimize the performance of ServiceNow solutions to ensure stability and responsiveness. Identify opportunities to enhance platform scalability and improve end-user experience. Experience : Minimum 5+ years of experience with ServiceNow, including architecture, development, and implementation. Strong knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, etc. Proficiency in JavaScript, HTML, CSS, and ServiceNow's proprietary scripting language. Certifications : ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and/or Certified Application Developer (CAD) preferred. Required Skills : Proven experience with REST/SOAP APIs and integrations. Strong problem-solving skills, with the ability to manage complex technical issues. Excellent communication and interpersonal skills for engaging stakeholders and cross-functional teams. Experience with Agile methodologies and DevOps practices. Familiarity with ITIL framework and best practices. Strong understanding of database design and relational data modeling.

Job Title: Tableau Developer Summary: We are seeking a highly skilled and experienced Tableau Developer to join our Development department. The ideal candidate will have 6-10 years of experience in developing Tableau solutions. As a Tableau Developer, you will be responsible for designing, developing, and maintaining Tableau dashboards and reports that provide valuable insights to our organization. Roles and Responsibilities: - Collaborate with business stakeholders to understand their reporting and data visualization requirements. - Design and develop Tableau dashboards and reports that effectively present complex data in a visually appealing and user-friendly manner. - Create and maintain data models, data sources, and data connections within Tableau. - Perform data analysis and validation to ensure the accuracy and integrity of the data used in Tableau dashboards and reports. - Optimize Tableau performance by identifying and implementing improvements in data processing and visualization techniques. - Troubleshoot and resolve issues related to Tableau dashboards and reports. - Stay up-to-date with the latest Tableau features and functionalities and propose innovative solutions to enhance our reporting capabilities. - Collaborate with cross-functional teams to integrate Tableau dashboards and reports with other business systems and applications. - Provide training and support to end-users on Tableau functionality and best practices. Qualifications: - Bachelor's degree in Computer Science, Information Systems, or a related field. - 6-10 years of experience as a Tableau Developer or in a similar role. - Experience in connecting Tableau to various databases such as SQL Server, Oracle, MySQL, and cloud-based data sources. - Strong proficiency in Tableau Desktop and Tableau Server. - In-depth knowledge of data visualization best practices and principles. - Proficiency in SQL and data modeling . - Experience with ETL processes and data warehousing concepts. - Excellent problem-solving and analytical skills. - Strong communication and collaboration skills. - Ability to work independently and manage multiple priorities in a fast-paced environment.

Hiring a Senior ServiceNow Developer with 59 years of experience for a 6-month remote contractual assignment The candidate must have deep expertise in ServiceNow development including API integrations, scripting (Business Rules, Script Includes, Client Scripts), and working across modules like Incident, Change, Problem, CMDB, Asset Management, and Discovery Strong programming experience in JavaScript, AngularJS, HTML5, CSS3, SOAP, REST, and XML is essential Responsibilities include platform configuration, customization, integration, troubleshooting, and upgrades Hands-on knowledge of MID Server setup, Performance Analytics, Virtual Agent, and Service Bridge Integration is expected Skill : - ServiceNow Developer, API Integration, CMDB, MID Server, SOAP/REST, AngularJS, JavaScript, HTML5, Incident Management, Change Management, SFTP, ServiceNow Discovery, Virtual Agent,ServiceNow Integrations, JavaScript, CMDB, MID Server, SOAP/REST APIs Location : - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

Hello, I hope you are doing well! We have great opportunity for Servicenow ITSM Developer. Exp - 6yrs to 9yrs Notice period - Immediate - 30 days Location - Bangalore/Hyderabad/Mumbai/Pune/Chennai/Coimbatore/Delhi/Kolkata Mandatory skillset - ServiceNow ITSM Development Javascript/Client script/Server script Servicenow Integration (Rest/REST API/ Soap) Note - We have planned virtual interviews on 12th July kindly reply back with your availability. JD - ServiceNow Platform Expertise: Proficiency in configuring and developing within the ServiceNow platform to tailor it to the project's specific needs. ITSM Implementation. Unit Testing: Ability to perform unit testing to ensure that configurations and developments are functioning correctly. Deployment: Experience in executing deployments to QA and PROD environments. Incident Management: Knowledge of setting up ServiceNow incident management based on Out-of-the-Box (OOTB) workflows. Major Incident Management: Skills in configuring major incident management candidate processes and defining trigger criteria. Problem Management: Expertise in implementing standard flows from creation to closure and configuring handshaking within ServiceNow Incident Management and Change Management modules. Change Management: Ability to set up change management based on OOTB workflows, enable risk assessment, and CAB review approval model based on risk. Request Fulfillment & Service Catalog: Proficiency in standardizing service fulfillment through standardized workflows and configuring requests as part of the service catalog for self-service. If JD is matching to your profile kindly share below details and updated resume on GAYATRI.RAJESH-GUPTA@CAPGEMINI.COM Total Exp - Rel Exp - Notice Period - Current CTC - Expected CTC - Current Company name- Current Location - Preferred Location - All companies Offer letter/reliving letter/PF - Y/N Available for Interview on 12th July pls mention time - Thanks & Regards, Gayatri Gupta GAYATRI.RAJESH-GUPTA@CAPGEMINI.COM

Technical Support Analyst Helix ITSM: Roles and Responsibilities: Provide L2/L3 technical support for BMC Helix ITSM applications, ensuring timely resolution of incidents and service requests. Troubleshoot issues related to core ITSM modules such as Incident, Change, Problem, Knowledge, and CMDB. Administer, configure, and maintain the BMC Helix ITSM suite, Smart IT, Digital Workplace (DWP), and associated tools. Monitor system health, perform routine maintenance tasks, and implement patches and upgrades. Collaborate with internal teams, business users, and external vendors to analyze issues and implement sustainable fixes. Assist in the integration of Helix ITSM with third-party systems using REST APIs or other middleware platforms. Conduct root cause analysis for recurring incidents and suggest preventive measures. Prepare and maintain system documentation, technical specifications, and user manuals. Participate in user acceptance testing (UAT), go-live support, and post-implementation reviews. Stay updated on BMC product roadmaps, new features, and industry best practices.

Candidates should have strong ServiceNow ITOM experience, CDMB, Discovery, Event Management and Service Mappin

ServiceNow HRSD Implement the Human Resources application in order to set up HR data Configure applications to work with the organisation's HR processes Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub Demonstrated competence in the various HR functional areas, especially employee relations and change management Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction Design and develop new ServiceNow applications and services for HR Modules; including Case Management, HR Administration, Knowledge Base and Employee Service Centre Preferred Certifications: ServiceNow certifications such as Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in ITOM or CMDB are highly desirable Certified ServiceNow Administrator(CSA) and Certified Implementation Specialist(CIS) with ITSM/HRSD or ServiceNow Certified Application Developer (CAD) certification Experience with Agile development methodologies is a plus