Job
Description
Key skills: Snow Development, Integration, ITSM, ITAM/ITOM/CMDB/App engine Location: Bangalore (Hybrid) Shift: Rotational shift (Should be flexible to work in US & UK shifts) Notice Period: Immediate Joiners preferred Role & responsibilities • Bachelors degree with 7+ years of professional information technology experience with systems analysis and application development experience, including administration, implementation, integration, and configuration in ServiceNow • 7+ years of experience of ServiceNow with the ServiceNow platform as a Developer administering an enterprise-wide, multi-tier ServiceNow production environment, including the delegation of groups, modification of CMS, workflows, business rules, UI configuration, catalog items, reports, and updates • Experience developing custom applications in ServiceNow, leveraging scripted workflows, complex business rules, client-side/server-side scripting, custom UI pages, ACLs, custom widgets, and custom reporting, custom CMS/ Employee Self Service portals • Expert knowledge and hands on experience of ServiceNow Application • Comfortable deploying ServiceNow in a multi-datacenter environment • Aptitude to troubleshoot L2/L3 problems as they relate to ServiceNow Application • Well versed with documenting process and procedures implemented into ServiceNow • Experience upgrading within ServiceNow application • Experience architecting and designing ServiceNow Application • Support Single-Sign On instances • Intermediate skill with JavaScript required for process development and automation; experience with XML • Ability to come up with solutions for improving procedures and workflows • Search, populate, and customize the knowledge base • Strong understanding of cloud technologies, web applications, networks, protocols and email (SMTP, POP3). • Understanding of enterprise IT architecture. • Working knowledge of relational databases.
