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10.0 - 15.0 years
22 - 37 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a ServiceNow - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Discovery and Service Mapping - Implement and maintain ServiceNow Discovery across on-prem, hybrid, and cloud environments (AWS, Azure, GCP). Configure/Customise credentials, MID Servers , and probes/sensors to enable complete and accurate infrastructure discovery. Implement best practices for Discovery schedules , data reconciliation , and CMDB data hygiene . Design, develop, and maintain Service Mapping patterns for custom and out-of-the-box applications.. Event Management - Implement and configure ServiceNow Event Management (ITOM) capabilities, including Event Rules, Alert Management, and Correlation Rules. Integrate monitoring tools (e.g., SolarWinds, SCOM, Dynatrace, Zabbix, Nagios, AppDynamics, Splunk, etc. ) with ServiceNow using MID Servers or APIs. Collaborate with CMDB, Discovery, and Service Mapping teams to ensure data integrity and effective alert-to-CI mapping. Integration - Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like Active Directory (AD), MID Servers, and cloud environments and Develop custom discovery patterns, workflows, and solutions tailored to specific business needs. ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, Control M, OEM. Testing - Knowledge of test automation using ATF. Should be able to do Test Case Design, Test Planning and Test Strategies. Understand the requirements, prepare test plans, test cases, execute & report. Ability to write test cases and test scenario, review, run and generate test reports Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 8+ years of experience in ServiceNow development. Experience in ATF testing. Candidate should have experience in Discovery and Service Mapping, ServiceNow Discovery, Event Management, Integration. Experience with Configuring Discovery Module for On Prem, Cloud (AWS, GCP). Experience with configuring various authentication mechanism, customizing the OOTB discovery pattern based on the need and good understanding on the OOTB Patterns. Able to analyse discovery related issues (Including MID Server related issues). Good with Shell Scripting and Unix/Linux commands) Experience with Integrating External Sources (Dynatrace, SolarWinds) with Event Management, Configuring Event Rules, Alert Rules, Flow Designer, Incident Management. Good understanding on Event Correlation and Alert Grouping. Experience with Configuring Service Maps based on Top-down approach, Dynamic CI Approach. Good knowledge on Service Operating Workspace and Service Dashboard. Configuration of Impact Rules in Service Maps. Good understanding of MID Server architecture and able to troubleshoot Discovery related issues. Experience in ServiceNow testing, conducts a wide range of quality-control tests and analyses results to ensure that software meets or exceeds specified standards and end-user requirements. Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. Preferred Technical and Professional Experience Certification CIS – Discovery, CIS – Event Management or CIS – Service Mapping, CIS – AiOps Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Mumbai
Work from Office
Technical Support Engineer Location: Mumbai Position: 1 Experience: 2-4 years Should have strong knowledge on Active directory, DNS and windows systems (Server and Desktop OS platforms) Good understanding of supporting technologies like Networking, Storage, hardware. Should have worked on ITIL framework solutions (Service Desk etc) Good understanding of process and concepts (Change management, Asset management, CMDB) Should be able to create technical write-ups and process documents Should be able to perform multi task
Posted 1 month ago
10.0 - 12.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Role & responsibilities Works largely independently within defined projects/work streams and is checked on end results. Has an executional role in design and development projects or acts as an expert tester who designs test scripts and provides overall project guidance and planning support. Advises internally on solving functional and technical problems regarding the assigned applications and Infrastructure." Mention Skills: Software Design - Skill, Software Configuration Management - Knowledge, ServiceNow - Skill, ServiceNow and CMDB Experience of lifecycle implementation of at least 2 of ITSM, ITBM, GRC
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience
Posted 1 month ago
3.0 - 6.0 years
12 - 22 Lacs
Pune
Hybrid
BMC is looking for a Java Developer, an innovator at heart, to join a team of highly skilled software developers, responsible for BMCs Helix Capacity Optimization product. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Contribute to feature enhancements, corrective fixes - design to deploy Interact with Architects / Team leads to understand the scope of new requirements Provide resolution for product defects Work with geographically diverse cross-functional teams to coordinate the development work Work on customer issue resolution and proactive problem solving To ensure youre set up for success, you will bring the following skillset & experience: You have 3-6 years of experience in Remedy Workflow development. You must have experience in BMC Remedy Application development. You have knowledge of functional and design aspects of the BMC Remedy ITSM Suite. You have experince in developing enterprise software products. You are a self-learner whos passionate about problem solving and technology . You are a team player with good communication skills in English (verbal and written)
Posted 1 month ago
4.0 - 8.0 years
4 - 7 Lacs
Mumbai, Bengaluru
Hybrid
About the Role : We are seeking a highly skilled ServiceNow ITOM Developer with a strong background in Event Management. The ideal candidate will have at least 4 years of hands-on experience in ServiceNow ITOM (IT Operations Management) modules, specifically focusing on Event Management and its integration with other ServiceNow modules. You will be responsible for designing, developing, and implementing ServiceNow Event Management solutions that align with our IT infrastructure and support operations. Key Responsibilities : - Design, develop, and implement ServiceNow Event Management solutions to meet business requirements.- Develop and customize Event Management policies, thresholds, and alert rules for automatic event processing.- Work closely with the ServiceNow ITOM team to integrate Event Management with other modules like Incident Management, Problem Management, Change Management, and Discovery.- Troubleshoot and resolve issues related to ServiceNow Event Management, including event rules, alerting, and notification processes.- Perform regular system updates, maintenance, and upgrades of the ServiceNow Event Management platform. - Develop and maintain integrations with monitoring tools to process incoming events into ServiceNow.- Create and maintain technical documentation for all customizations and integrations.- Ensure that the Event Management process is optimized for efficiency, performance, and scalability.- Collaborate with cross-functional teams to ensure effective implementation and alignment with organizational goals.- Participate in on-call support and provide incident resolution related to ITOM and Event Management. Requirements : - Experience : Minimum 4 years of experience in ServiceNow ITOM, specifically in Event Management.- ServiceNow Modules : Hands-on experience in Event Management, Discovery, Service Mapping, and Orchestration.- Strong knowledge of ServiceNow ITOM and its Event Management processes.- Proficiency in ServiceNow Scripting : Client Scripts, Business Rules, UI Actions, UI Pages, Script Includes.- In-depth understanding of event management best practices, including event correlation, suppression, and alert rules.- Integration Experience : Knowledge of integrating ServiceNow Event Management with third-party monitoring tools (e.g., Nagios, Zabbix, SolarWinds, etc.).- Strong experience with ServiceNow API, Web Services, and data integration processes.- Familiarity with ITIL processes and CMDB concepts.- Experience in configuring and customizing ServiceNow Event Management in an enterprise environment.- Ability to work effectively in an agile environment and manage multiple tasks.- Strong communication and problem-solving skills.- Bachelor's degree in Computer Science, Information Technology, or related field.
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Pune
Work from Office
You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset experience: You can embrace, live and breathe our BMC values every day! You have 2+ years of experience handling BMC Remedy ITSM across modules ARS/SRM/SLM/ SmartIT/Smart Reporting/CMDB/DWP/SSO customers from consultancy and support standpoint. You have in depth troubleshooting and analytical knowledge in these BMC product areas. You have bachelors degree from any stream Full Time You are comfortable with Periodic weekend work (will likely be required).
Posted 1 month ago
1.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Job TitleServiceNow Portal Developer LocationsPuneNotice PeriodImmediate Joiners Only Experience4"“6 Years Role Overview We are seeking a highly skilled ServiceNow Portal Developer with 4"“6 years of hands-on experience in custom portal development The ideal candidate will have strong technical expertise in building intuitive ServiceNow portals, creating widgets, and scripting on both client and server sides. Key Responsibilities Develop and maintain custom ServiceNow portals with responsive UI/UX. Build and configure widgets, UI pages, and components for the Service Portal. Work with HTML, CSS, and related front-end technologies. Design and implement solutions using Flow Designer, Client/Server Scripts, Business Rules, and User Criteria. Create and manage reports and dashboards for performance and data visualization. Ensure adherence to coding standards and best practices for ServiceNow development. Required Skills & Experience 4"“6 years of experience in ServiceNow development. Proven expertise in: ServiceNow Custom Portal Development Widgets and UI Page Development HTML, CSS Flow Designer Client and Server-side Scripting Business Rules and User Criteria Reports and Dashboards Strong problem-solving and debugging capabilities. Show more Show less
Posted 1 month ago
1.0 - 5.0 years
7 - 11 Lacs
Mumbai
Work from Office
Key Responsibilities Hands-on design, development, and deployment experience with the ServiceNow platform. End to End Integration Exp Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process. ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv Reporting) & Employee Centre Knowledge. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Should be multitasking, Self-Learner and possess good Functional Knowledge. Should be able to take lead on Project, Support activity and guide or train the team. Strong communication, presentation, and problem-solving skills. Well versed with Angular JS. Expertise in web development (HTML, CSS, JavaScript) Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs Experience with JavaScript/GLIDE and HTML5 Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders Strong analysis, problem-solving, and decision-making skills (ref:hirist.tech) Show more Show less
Posted 1 month ago
8.0 - 12.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Analyze business requirements and translate them into technical specifications for ServiceNow configurations and customizations Develop and implement advanced workflows, business rules, scripts, and user interfaces using ServiceNow tools and APIs Integrate ServiceNow with external systems using industry best practices (e.g., LDAP, REST APIs) Ensure code quality through code reviews and adherence to coding standards Create and maintain system documentation to ensure knowledge transfer and future maintainability Troubleshoot complex issues, diagnose problems, and provide solutions for optimal platform performance Stay up to date on the latest ServiceNow features and functionalities. Participate in continuous improvement initiatives to optimize the ServiceNow platform Provide technical mentorship to other members of the team Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Certified ServiceNow Administrator (CSA) Certified ServiceNow Developer (CAD) Other ServiceNow Implementation Specialist Certification (CIS) ITSM ITOM 5+ years of experience as a ServiceNow developer Solid experience in one additional ServiceNow module (SPM, IRM, SecOps, ITOM or APM) Experience with scripting languages used in ServiceNow (e.g., JavaScript) Experience working with Employee Center Experience with integrating ServiceNow with external systems Solid understanding of ServiceNow core functionalities (ITSM CMDB, etc.) Proven excellent problem-solving and analytical skills Proven solid communication and collaboration skills Proven ability to work independently and as part of a team Proven passion for continuous learning At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Posted 1 month ago
4.0 - 7.0 years
12 - 17 Lacs
Noida
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The CMDB Analyst is essential in maintaining the integrity and accuracy of the ServiceNow Configuration Management Database (CMDB). This role focuses on enhancing data integration and management through robust ETL processes and detailed data analysis. Primary Responsibilities Oversee the ServiceNow CMDB operations and data integrity Develop and refine ETL processes for optimal data integration Regularly audit CMDB data to ensure accuracy and reliability Collaborate with IT teams to manage configuration item relationships in the CMDB Provide training and support to internal customers on CMDB functions Align CMDB management processes with organizational goals Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelors degree or equivalent degree Proven experience in managing ServiceNow CMDB Expertise in SQL and PL-SQL, focusing on ETL process optimization Solid background in database development and data analysis within large-scale environments Familiarity with modern, open-source technologies and integration into existing systems Demonstrated ability to develop and deploy database solutions in distributed systems Proven excellent customer service skills and the ability to influence successful outcomes At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Posted 1 month ago
7.0 - 11.0 years
18 - 22 Lacs
Noida
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior CMDB Architect plays a critical Senior role in overseeing the strategic design and maintenance of the ServiceNow Configuration Management Database (CMDB). This senior position is responsible for architecting robust ETL processes, comprehensive data analysis frameworks, and ensuring the overall integrity and effectiveness of the CMDB within large-scale enterprise environments. Primary Responsibilities Lead the strategic design and continuous enhancement of the ServiceNow CMDB architecture Design, implement, and oversee complex ETL processes tailored for optimal data integration and system efficiency Conduct high-level audits and develop advanced data validation techniques to ensure utmost accuracy and reliability of CMDB data Spearhead collaboration with senior IT leadership and cross-functional teams to ensure alignment of the CMDB with business objectives and IT infrastructure changes Provide expert guidance and mentorship to CMDB analysts and other IT staff on best practices, advanced troubleshooting, and complex issues resolution Drive innovation in CMDB processes through the integration of cutting-edge technologies and methodologies Develop and enforce governance policies to maintain data integrity and compliance across the CMDB lifecycle Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 10+ years of experience in a similar role, with at least 5+ years in a leadership or architectural capacity Extensive experience in ServiceNow CMDB architecture and administration, with a proven track record of managing CMDB in a large-scale, distributed environment Deep expertise in SQL, PL-SQL, and ETL process design, with a solid emphasis on performance optimization and scalability Advanced knowledge of modern, open-source technologies and their deployment in enterprise settings Proven masterful analytical skills and the ability to synthesize complex data into actionable insights Demonstrated leadership in developing, integrating, and deploying sophisticated database solutions Demonstrated exceptional problem-solving abilities and capacity to work on multiple projects and issues simultaneously Demonstrated solid communication and interpersonal skills, with experience in influencing C-suite executives and fostering a collaborative team environment Preferred Qualification Relevant certifications in ServiceNow, Database Management, or a related field This senior role demands a visionary leader who can maintain technological excellence and drive the strategic goals of our CMDB initiatives while ensuring alignment with the broader IT and business strategies.
Posted 1 month ago
2.0 - 6.0 years
3 - 7 Lacs
Hyderabad
Work from Office
About the Role: Grade Level (for internal use): 07 Business Relationships team captures information on Customers, Suppliers, Competitors, and Products/Services, as well as the Strategic Alliances of companies to provide a perspective on how companies are connected and what they offer. The job role would be to work for the Supply chain data set that aggregates information on Customers, Suppliers, and Strategic Alliances of companies to provide a perspective on how companies are connected along with the signification information, such as the revenues, start and end dates, and count of customers/suppliers, etc. Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwideso we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Our benefits include: Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority Ratings - (Strategic Workforce Planning)
Posted 1 month ago
3.0 - 8.0 years
5 - 15 Lacs
Pune, Gurugram, Bengaluru
Hybrid
Job Title: ServiceNow SecOps Engineer Experience: 3+ Years Employment Type: Full-Time Industry: IT Services & Consulting Functional Area: IT Security / Cybersecurity / ServiceNow Job Description: We are seeking a dynamic and experienced ServiceNow Security Operations (SecOps) Engineer with 3+ years of hands-on experience in implementing and supporting Security Incident Response, Vulnerability Response, and Threat Intelligence modules. The ideal candidate will have a strong background in cybersecurity workflows, integrations, and automation within the ServiceNow platform. Key Responsibilities: Implement, configure, and support ServiceNow SecOps modules : Security Incident Response (SIR) Vulnerability Response (VR) Threat Intelligence (TI) Configuration Compliance (optional) Integrate ServiceNow SecOps with security tools such as Tenable, Qualys, Splunk, QRadar, MISP , and Threat Intel feeds using REST APIs or IntegrationHub. Build and customize playbooks, workflows, and automation using Flow Designer or Workflow Editor. Maintain integration between CMDB and SecOps , ensuring asset-vulnerability mapping and incident correlation. Customize vulnerability scoring algorithms and support remediation planning with stakeholders. Develop and maintain dashboards, reports, and KPIs for security operations. Collaborate with SOC teams, IT teams, and developers to streamline threat and vulnerability management processes. Perform routine upgrades, patching, and configuration audits for the SecOps suite. Participate in incident triage and threat hunting activities as required. Required Skills: 3+ years of hands-on experience with ServiceNow SecOps modules . Strong knowledge of cybersecurity concepts , frameworks (NIST, MITRE), and response workflows. Experience in ServiceNow scripting (Business Rules, Script Includes, Glide APIs). Working knowledge of REST API integrations , JSON parsing, and MID Server configurations. Familiarity with SIEM and vulnerability scanners (e.g., Splunk, Tenable, Qualys). Good understanding of CMDB , CI relationships, and data quality practices. Strong communication and problem-solving skills. ITIL v4 and/or ServiceNow Certified Implementation Specialist SecOps (preferred). Education: Bachelors degree in Computer Science, Information Security, or related field. Relevant certifications are a plus: ServiceNow Certified Implementation Specialist SecOps CEH, Security+, or equivalent
Posted 1 month ago
6.0 - 10.0 years
20 - 30 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Lead all technical aspects of project delivery and solution delivery including: Application UI Configuration • Design and customize Service Now platform for client to implement/sustain the following modules – Incident Management, Problem Management
Posted 1 month ago
4.0 - 9.0 years
0 - 1 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Dear Candidate, I represent the Talent Acquisition team of Affluent Global Services Pvt Ltd ( A First Meridian Company ) a Microsoft Gold Partner and Cloud Solution Provider . To give you a quick brief, we are a Young, Promising and Rapidly growing company with varied expertise across domains and professionals across multiple cities in India and Global presence. We also Pride in having a Certified ODC for Microsoft in Hyderabad. Role: Servicenow Developer Interview Mode: Face to Face Location: Hyderabad, Bangalore, Chennai, Mumbai, Kolkata and Gurgaon Notice Period : Immediate Joiners only Experience:4 to 9 Years Email: tuppari.pradeep@affluentgs.com Job Description: ServiceNow HAM Pro HAM/ SLTN Developer - ServiceNow HAM Pro HAM/ SLTN Developers - 4 to 5 years of Experience with flow designer development - Catalog development - Experience in writing Script business rules - Customizing HAM workflows - Creating customized client scripts, - Creating custom modules and solutions in ServiceNow, - Troubleshooting code in ServiceNow Tech & Data Resources Responsibilities: - ServiceNow Implementation Specialist - Core module (ITOM and ITAM Background, Heavy focus on Hardware asset management and CMDB, Service Catalog, Flow Designer ) - Responsible for all scripting changes including Client Scripts, Business Rules, Script -Includes, and UI Actions, UI Macro, UI Pages, Sites. Create a consistent and easy to read formats for all scripts that includes comments explaining the functionality. Server-side scripts using the most efficient GlideRecord methods to reduce overall processing time. - Development/Customization and Administration of Service Now Core Modules, Hardware/Software Asset Management, CMDB, Service Catalog, Idea, Demand, Project Portfolio management, Content Management System. - Responsible for Integrations with 3rd party tools, applications, and systems - Work extensively on external integrations using Direct Web services over SOAP and REST - Creation of design documents ,test cases & Unit testing - Defect fixing & accommodate small changes in case of minor enhancement - Customization of different applications and modules within ServiceNow - Java Scripting knowledge and hands on experience on it. - Hands-on with ITIL Process implementation. Hands-on technical delivery including required documentation of cost-effective Service-now solutions. - Ability to create and Modify Workflows. - Hands-on design, development, and deployment experience with the Service-now platform. - Knowledge of ITIL methodologies and processes. - SaFe Agile Methodology Skills Required: . Fullstack Experience (Preferred), JavaScript, ReactJS, JSON, SQL/MySQL, • Content Management System / Portal Development /ServiceNow Workspace Builder • Advanced Skills with ServiceNow Development APIs • Web Service Integration experience and ServiceNow Integration Hub • LDAP Integration experience Interested Candidates for face to face interview , Please revert me with Passport Size Photograph and PAN Card copy along with below details to the mentioned email: tuppari.pradeep@affluentgs.com Full Name as per Pan Card: PAN Card Number : Current Organization (Employer): Payroll Company- Company website- Current CTC: Expected CTC: Reason for change: Current location: Notice period: Total Experience: Relevant experience: Alternate Number: Any Offers: If Yes-Details: Skype ID: DOB: Highest Educational Qualification with college Name :
Posted 1 month ago
5.0 - 7.0 years
5 - 11 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Hybrid
This opening is for one of our leading investment banking client in Mumbai location. Exp : 5 to 7 years Skill : ITSM, CMBD , Agile , Waterfall , SAM Role & responsibilities Direct Responsibilities Management and maintenance of GB Applications Portfolio (~800 applications WW) in close collaboration with IT GB clusters (Trade, Cash, Credit, Core Banking, ) and regions (APAC, AMER, EMEA) Management of in and out transfers between IT GB and other Metier ITs (GM IT, 2S, IT, ) Proposal and implementation of KPIs/dashboards so that: Every GB CIOs can monitor efficiently his application portfolio Data remain up-to-date and accurate. Data quality is key including but not limited to key attributes such as strategic status, security, obsolescence, IT/Business owners, Contributing Responsibilities Strong contribution to the quarterly GB Asset Portfolio Management steering committee. Active contribution to ITO Asset Management initiatives in the context of the flagship CIB ITO initiative Safety & Trust program (e.g. implementation and loading of a new asset referential called GoldenApp) Technical & Behavioral Competencies Technical: Understanding of Application inventory & associated information management Knowledge of Application Design Life Cycle & models (Agile, Waterfall) If interested , please share your cvs to ashwini.shetty@kiya.ai
Posted 1 month ago
12.0 - 20.0 years
2 - 2 Lacs
Hyderabad, Ahmedabad, Chennai
Work from Office
ServiceNow Lead Architect: The role would be for Design and Architect ServiceNow Platform. The Architect will work very closely with Process/Lead Architects, Customer personnel, Business Analyst(s), Senior Architects, IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner. Strong understanding of technical and functional design requirements for ServiceNow Platform Provide High Level Design and technical solutions for ServiceNow implementations Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies Strong understanding and experience with Domain separated experience setup and configuration. Design and Architect ServiceNow ITSM, ITAM, ITOM, SecOps, CSM, CMDB and Discovery Jobs Design and Architect Automation workflows using ServiceNow Integration Hub and spokes Should have designed and developed Integrations of ServiceNow with 3rd party tools and monitoring tools. Should have strong hands-on experience with DevOps tools integration and automation trigger capability Strong understanding with workflow engines Strong understanding of design methodologies to create prototypes for client engagements Strong understanding of ServiceNow platform to Identify system deficiencies and recommends solutions Understands the necessity of and contributes to coding standards and best practices Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in customer business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. At least 10+ years of experience in Design and Implementation of ServiceNow Lead and guide the team of 10+ developers The candidate should be ITIL, CSA, CAD, CIS and other main line / micro certification as applicable
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Perydot is looking for ServiceNow Developer to join our dynamic team and embark on a rewarding career journey Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability
Posted 1 month ago
2.0 - 4.0 years
4 - 8 Lacs
Hyderabad
Work from Office
We are looking for a skilled ServiceNow Associate-2 to join our team in Bengaluru. The ideal candidate will have 2 to 4 years of experience and a strong background in IT services, with expertise in ServiceNow modules such as ITSM. Roles and Responsibility Configure and customize ServiceNow modules to meet business requirements. Troubleshoot production and test issues, recommend corrective actions, and perform resolutions. Manage development deliverables using Agile Framework to ensure timely project completion. Support customers across various time zones, providing excellent customer service. Develop and implement solutions to enhance system performance and efficiency. Collaborate with cross-functional teams to identify and prioritize project requirements. Job Requirements Strong knowledge of ServiceNow modules, including ITSM, SPM, CMDB, ITOM, and ITAM. Experience with application support and development activities, including coding best practices. Understanding of technical aspects of ServiceNow, such as JavaScript, XML, HTML, AngularJS, and CSS. Ability to work independently and as part of a team, with strong problem-solving skills. Excellent written and oral communication skills, including presentation skills. Strong organizational, multi-tasking, and time-management skills to prioritize tasks and meet deadlines. BE/BTech degree in Computer Science, Information Systems, or equivalent field. ServiceNow Certifications - CSA. Must have experience with ServiceNow modules - ITSM. Knowledge of Service Portal, UI Builder, Workspaces, Now Assist, Performance Analytics, and Scoped applications. Experience working in a client-facing environment.
Posted 1 month ago
6.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Work from Office
We are looking for a skilled ServiceNow Senior Associate to join our team in Bengaluru. The ideal candidate will have 4 to 6 years of experience in IT, with at least 3 years of experience in ServiceNow Support and Development. Roles and Responsibility Troubleshoot and solve existing problems using technical skills. Identify and assess technical solutions to meet business needs. Manage development deliverables using Agile Framework. Support customers across various time zones with excellent communication skills. Develop new solutions on the ServiceNow platform with expertise. Collaborate with teams to achieve common goals and objectives. Job Requirements Strong written and oral communication skills, including presentation skills. Strong problem-solving and troubleshooting skills with attention to detail. Proven success in contributing to a team-oriented environment with flexibility. Experience with ServiceNow modules such as ITSM, SPM, CSM, and IntegrationHub. Ability to develop quality solutions independently with strong analytical skills. Experience creating and configuring ServiceNow Business Rules, UI Policies, UI Actions, Client Scripts, Flows, and ACLs. Understanding or experience with technical aspects of ServiceNow such as JavaScript, XML, HTML, AngularJS, CSS, LDAP, MS Active Directory, SSO, SOAP, and REST. Code debugging techniques and ability to write code adhering to coding best practices. Experience with ServiceNow modules like ITOM, ITAM, CMDB is a plus. Experience resolving issues within strict SLA timelines and working in shifts or out of standard working hours. Knowledge of Service Portal, UI Builder, Workspaces, Integrations, Now Assist, Performance Analytics, and Scoped applications. Experience working in a client-facing environment.
Posted 1 month ago
5.0 - 8.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Job Summary The encounters technical analyst role is primarily responsible for Encounter claim analysis and developing custom business rules in EDM product for reducing the encounter rejection through systematic fixes Responsibilities Ensure accurate and timely Encounter file processing and submission to State and federal agencies. Provide analytical research and technical data support for regulatory business-oriented processes for Encounter Data Operations. Analyze and interprets encounter data to identify potential issues and trends Review research investigate and correct encounter issues through data and process analysis. Propose short term and long-term solutions for fixing Encounters data validation errors and State rejects to improve submission and acceptance rates and to meet State and client Service level agreements. Perform User acceptance testing for new requirements\system fixes
Posted 1 month ago
12.0 - 20.0 years
35 - 60 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Imagine you're a superhero, with the power to transform businesses from ordinary to extraordinary. As a Business Process Consultant at Kyndryl, you'll be just that – a trusted advisor helping customers achieve their goals and surpass even their own expectations. As a Business Process Consultant, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results. You will work closely with our customers to gain a deep understanding of their unique business needs, challenges, and opportunities. Armed with this knowledge, you will leverage your expertise in aligning processes to technology to design, develop, and deploy custom solutions that exceed their goals. You will be responsible for analyzing our customers' current business processes, identifying bottlenecks, inefficiencies, and areas for incremental improvement. With your strong analytical skills, you will recommend process changes, new technologies, or appropriate organizational changes that drive efficiency, reduce costs, and improve overall business performance. In this role, you will also develop a large-scale strategic vision and ensure that all new business processes align with it. You will manage sales processes beyond day-to-day procurement to maintain strong customer relations and ensure that all stakeholders are on board with the recommended solutions. At Kyndryl, we value collaboration and teamwork. As a Business Process Consultant, you will work closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Roles & Responsibilities We are seeking a Service Mapping Architect to lead the implementation and optimization of Service Mapping within the Business Observability practice. This role focuses on designing, deploying, and maintaining accurate end-to-end service maps in ServiceNow to enhance visibility, impact analysis, and operational awareness. The ideal candidate is a strategic thinker and hands-on expert who can bridge the gap between business services and IT infrastructure to drive observability, resilience, and performance insights. Service Mapping Design & Architecture: Architect and implement scalable service mapping solutions in ServiceNow to reflect accurate application service topologies. Define service models, patterns, and discovery methods for complex and distributed applications (on-premise and cloud-based). Ensure services are aligned with business functions and observability goals. Discovery & Integration: Lead the configuration and tuning of MID Servers, Discovery probes, and patterns to capture CI and relationship data. Integrate Service Mapping with ITOM, CMDB, and external monitoring platforms to enrich visibility. Automate and maintain discovery schedules to ensure up-to-date and accurate service maps. Business & Technical Alignment: Collaborate with application owners, infrastructure teams, and business stakeholders to identify critical services and dependencies. Translate business requirements into technical service mapping strategies that support incident response, change impact, and SLA adherence. Support efforts in root cause analysis, incident correlation, and service health monitoring by providing actionable service topology views. Governance & Optimization: Implement governance standards for service map quality, CI integrity, and data lifecycle. Continuously improve mapping accuracy through tuning, pattern creation, and service audits. Define KPIs and health metrics related to service visibility, business impact, and configuration compliance. Documentation & Enablement: Create and maintain technical documentation, service mapping designs, and standard operating procedures. Mentor and enable platform users and support staff on service mapping features, capabilities, and best practices. Your Future at Kyndryl As a Business Process Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 12 + years hands on software development experience in ServiceNow , IT Operations or Architecture roles, with deep expertise in ServiceNow Service Mapping. ServiceNow Certified Implementation Specialist – Service Mapping. Understanding of the Service Operation Workspace. Proven experience implementing Service Mapping in complex enterprise environments. Strong knowledge of ServiceNow Discovery, MID Servers, and CI relationships within the CMDB. Expertise in TCP/IP, ports and protocols, application flow, and data dependency mapping. Familiarity with cloud infrastructure (AWS, Azure, GCP) and hybrid application environments. Skilled in pattern design and troubleshooting service map issues. Excellent problem-solving, architecture design, and communication skills. Preferred Technical and Professional Experience ServiceNow Certified Implementation Specialist – Service Mapping ServiceNow Certified Implementation Specialist – Discovery Experience with ITOM Visibility and Performance Analytics Knowledge of Observability platforms (e.g., Datadog, Dynatrace, New Relic, AppDynamics) Exposure to CI/CD pipelines and DevOps toolchains Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 month ago
6.0 - 10.0 years
6 - 10 Lacs
Hyderabad
Work from Office
We are looking for a skilled ServiceNow Consultant to join our team in Bengaluru. The ideal candidate will have 4 to 9 years of experience in IT and at least 3 years of experience in ServiceNow Support and Development. Roles and Responsibility Manage and supervise support staff to ensure efficient operations. Maintain records and write reports to track progress and performance. Provide cross-vendor communication in a multi-vendor environment to facilitate collaboration. Engage with stakeholders, communicate effectively, and train them on new systems and processes. Support customers across various time zones to ensure timely resolution of issues. Collaborate with cross-functional teams to achieve common goals. Offer on-call support and assess problems, identifying and assessing technical solutions. Troubleshoot and solve existing problems, manage enhancements using an Agile Framework, and monitor SLA while acting as an escalation point. Job Requirements Minimum 4 years of total IT experience, including at least 3 years in ServiceNow Support and Development. BE/BTech degree in Computer Science, Information Systems, or equivalent field. ITIL Foundations v3 certified, v4 preferred; ServiceNow Certifications (CSA) - mandatory plus 1 mainline certification, CIS-MSP preferred. Experience with ServiceNow modules such as ITSM, SPM, ITOM, ITAM, CMDB. Strong written and oral communication skills, including presentation skills. Proven success in contributing to a team-oriented environment and demonstrated ability to work creatively and analytically in problem-solving environments.
Posted 1 month ago
6.0 - 11.0 years
13 - 23 Lacs
New Delhi, Gurugram, Delhi / NCR
Hybrid
Ideally, we are looking for someone with 5+ yrs in Discovery, Service Mapping and ITOM capabilities. Working knowledge of ServiceNow capabilities involving ITSM, SPM, ServiceWatch, Midserver and security architecture for SaaS platforms Required Candidate profile Strong configuration of base capabilities and examples of platform integration models. Strong grasp on team interoperation and collaboration. Call Vikas - 8527840989 vikasimaginators@gmail.com
Posted 1 month ago
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