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2.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM) Minimum 2 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth operation of the system or application. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and concerns. Troubleshoot system or application problems and provide timely resolutions. Collaborate with the team to identify and implement improvements to enhance system performance. Ensure smooth operation of the system or application by monitoring and maintaining its functionality. Document and maintain accurate records of client interactions and issue resolutions. Professional & Technical Skills: Must To Have Skills:Proficiency in Software License Management. Good To Have Skills:Experience with ServiceNow Software Asset Management (SAM). Strong understanding of software license management principles and best practices. Knowledge of software asset management tools and systems. Ability to analyze license usage and optimize license utilization. Familiarity with license compliance and audit processes. Excellent problem-solving skills and attention to detail. Effective communication and interpersonal skills. Additional Information: The candidate should have a minimum of 2 years of experience in Software License Management. This position is based at our Bengaluru office. A Graduate with 15 years of education is required. Qualifications Graduate with 15 years of education
Posted 1 month ago
4.0 - 5.0 years
6 - 7 Lacs
Karnataka
Work from Office
Manage and configure ServiceNow IT Service Management (ITSM) modules, ensuring efficient service delivery, incident management, and process automation in the IT environment.
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
Design, develop, and configure ServiceNow applications and workflows. Implement ITSM, ITOM, and automation solutions. Customize ServiceNow modules to optimize IT service management and enhance user experience. Integrate with third-party systems to streamline business operations.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
The ServiceNow lead / Sr. Developer role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow lead / Sr. Developer domain.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Kolkata
Work from Office
The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
The ServiceNow_ITAM (IT Asset Management), ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow_ITAM (IT Asset Management), ServiceNow domain.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Kochi
Work from Office
The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
The Software Asset Management - ITAM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Software Asset Management - ITAM domain.
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
The ServiceNow CMDB role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow CMDB domain.
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
The ServiceNow Administrator / Support role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow Administrator / Support domain.
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
The ServiceNow_ITAM (IT Asset Management), ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow_ITAM (IT Asset Management), ServiceNow domain.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Hyderabad
Work from Office
The ServiceNow SecOps role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow SecOps domain.
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Mumbai
Work from Office
The Software Asset Management - ITAM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Software Asset Management - ITAM domain.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
The Servicenow ITSM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Servicenow ITSM domain.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Chennai
Work from Office
The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Hyderabad
Work from Office
The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Hyderabad
Work from Office
The ServiceNow Senior Developer role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow Senior Developer domain.
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
The Developer - ITOM - CMDB and Discovery role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Developer - ITOM - CMDB and Discovery domain.
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Hyderabad
Work from Office
The Developer - ITOM - CMDB and Discovery role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Developer - ITOM - CMDB and Discovery domain.
Posted 1 month ago
6.0 - 11.0 years
25 - 30 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
Mid-Senior (6+ years of relevant experience) We're on the lookout for a highly skilled Snow Software Technical Developer to join our IT/Software Development team! If you have at least 5 years of hands-on experience with Snow Software and are ready to design, develop, and maintain cutting-edge solutions that optimize Software Asset Management (SAM), this role could be a perfect fit. Key Responsibilities: Implementation & Customization: Configure Snow Software to meet business needs Integration: Integrate Snow Software with tools like ServiceNow, SCCM, and CMDBs Automation: Automate SAM processes using Snow Automation Platform and scripting (e.g., PowerShell, Python) Data Analysis & Reporting: Generate reports and provide insights on software license compliance Collaboration & Support: Work closely with IT teams and provide training on Snow Software Required Skills: 5+ years of experience with Snow Software (License Manager, Inventory, Automation Platform) Proficient in scripting and software asset management (SAM) Experience integrating Snow Software with third-party tools like SCCM or ServiceNow Skills : - Snow software( License Manager, Inventory, Automation Platform).snow software, SCCM, License Manager, Inventory, Automation Platform,CMDB Location : - Remote,
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
The Flexera role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Flexera domain.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.
Posted 1 month ago
5.0 - 10.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ServiceNow Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders. Key ResponsibilitiesSupport basic activities related to the ServiceNow Implementation ProjectAssess and manage change requests within ITSM processes.Orchestrate Change Advisory Board (CAB) meetings.Track and report the status of ServiceNow tickets (Incidents, Problem Changes).Attend and contribute to Post Incident Reviews.Join team meetings and provide updates.Report status in Jira Projects.Document findings and processes in Confluence.Interact with technical support teams to ensure smooth operations.Required Technical Skills & Experience5+ years of experience in ITSM processes and related activities:oITIL v4 framework (incl. support model, service mgt, CMDB, APM, .)oStrong understanding of ITSM processes.oProficiency in using Jira and Confluence.Good knowledge of IT service management (ServiceNow) and reporting (ServiceNow/PowerBI) tools Excellent problem-solving and analytical skills. Qualification 15 years full time education
Posted 1 month ago
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