1636 Cmdb Jobs - Page 27

Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management. >

Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. F ollowing the organization's policies relating to employment KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management. Experience: 5-8 Years. >

Programming experience with COBOL LE, DB2, JCL, CICS, VSAM, and Online/Batch programming.Programming experience with MQ using CICS/Cobol and Batch/Cobol.Strong background on IBM MQ / IBM WBEExperience with DB2 Stored Procedure a PlusStrong skills in using File Manager and IBM Debug Tool. Knowledge to use change management tool like ENDEVOR is desirable.Knowledge to use CICS analysis and performance tool like TMON is desirable.Knowledge to use DB2 performance tool like BMC MAINVIEW is desirable.Soft skills required are: excellent oral and written communication skills.Experience in the financial sector is desirable but not essential. Mandatory Skills: Application Modernization - Mainframe. Experience: 5-8 Years.

Programming experience with COBOL LE, DB2, JCL, CICS, VSAM, and Online/Batch programming.Programming experience with MQ using CICS/Cobol and Batch/Cobol.Strong background on IBM MQ / IBM WBEExperience with DB2 Stored Procedure a PlusStrong skills in using File Manager and IBM Debug Tool. Knowledge to use change management tool like ENDEVOR is desirable.Knowledge to use CICS analysis and performance tool like TMON is desirable.Knowledge to use DB2 performance tool like BMC MAINVIEW is desirable.Soft skills required are: excellent oral and written communication skills.Experience in the financial sector is desirable but not essential. Mandatory Skills: Application Modernization - Mainframe. Experience: 5-8 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally.

Key Responsibilities : Design, implement, and maintain a comprehensive ServiceNow CMDB ensuring data accuracy, completeness, and compliance. Define CI class structures, data models, and relationships. Configure and optimize ServiceNow Discovery and Service Mapping to enhance CI population and visibility. Troubleshoot discovery challenges and enhance coverage and accuracy. Integrate CMDB with external systems using APIs, MID Servers, and ETL tools. Monitor CMDB health via dashboards, audits, and reports. Define and enforce CMDB governance processes and compliance. Align with ITIL best practices and work closely with Incident, Problem, Change, and Asset Management teams. Provide mentorship to junior developers and technical guidance within the team. Maintain documentation and present CMDB compliance/health metrics to stakeholders. Required Skills & Qualifications : 510 years of hands-on experience with ServiceNow CMDB , Discovery , and Service Mapping . Strong knowledge of infrastructure components (servers, networks, cloud, applications). Expertise in JavaScript , Glide scripting , data modeling, and custom integrations. Hands-on experience with MID Servers , REST/SOAP APIs , and data integration tools. Solid understanding of ITIL v3/v4 framework, particularly Configuration Management. Excellent communication, troubleshooting, and stakeholder interaction skills. Preferred Certifications : ServiceNow Certified System Administrator (CSA) ServiceNow Discovery and/or CMDB Specialist Certification

Responsibilities: Develop and modify ServiceNow workflows, forms, lists, business rules, script includes, UI components Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integrations by applying best practices Review and analyze the effectiveness and efficiency of existing configuration and workflows to develop strategies for improving or further integrations leveraging ServiceNow Develop requirements, craft and execute test plans, administer ServiceNow and serve as tier 2 support Identify ServiceNow system deficiencies and recommend solutions Participate in creating and developing standards, best practices, support guidelines and procedures Partner with integrations subject matter expert to use MID servers, APIs, web services, email and other relevant technology to integrate tools with the ServiceNow platform. Research new feature enhancements and functionalities from ServiceNow Expand and Implement other ServiceNow modules catering the entire Enterprise Service Management spectrum Preferred Qualifications: 10+ years of hands on experience developing and configuring on the ServiceNow Platform ITIL foundations certification Minimum 5 years of experience in ServiceNow configuration & administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. Experience leveraging ServiceNow codeless technologies Flow Designer and Integration Hub Certified ServiceNow Administrator and Certified Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR) Experience with CMDB, and integration with other external tools Experience with Service Portal, Request Catalog and Automations across the ServiceNow platform Knowledge of AI and ML Capabilities Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services Experience with ITOM modules (Orchestration, Service Mapping, Event Management and Discovery) Software development experience with one or more general purpose programming languages including but not limited to: Java, Python, JavaScript, JS Libraries and Framework Solid team player with a "can do” attitude Extremely organized with strong time-management skills Ability to contribute to and lead projects following Agile or Scaled Agile methodologies Process and detail oriented, analytical and inquisitive Ability to deliver solutions to improve and automate complex and/or critical business processes Strong professional and interpersonal skills including creative problem solving, effective written and verbal communications, planned and organized coordination of cross functional teams, acute attention to detail and quality, and driven with the ability to self-manage. Ability to effectively prioritize and execute Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary Ability to multi-task across project/initiatives and deliver according to time commitments

The incumbent should have an overall experience of 5-8 years in engineering & development role with minimum 4.5+ years specific to specific to ServiceNow software suite, in the below technical areas: • Good Understanding of development and implementation of as a service” and cloud platforms and products. Experience of Development of Customized SaaS Platforms Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules: Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management, Discovery, Orchestration, ITOM ServiceNow Administrator-level training and / or equivalent hands-on experience In-depth understanding and hands-on application of Service Management business processes. ITIL/ITOM knowledge is a plus. • Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API’s Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work • Has experience functioning as a Developer/Senior Developer in multiple ServiceNow implementations Ability to build & present solutions to management.

Key Responsibilities: - Design, develop, and implement solutions on the ServiceNow platform. - Customize ServiceNow applications and facilitate the rollout of new applications and modules. - Work on workflows, business rules, UI policies, client scripts, and automated tasks. - Maintain and support existing ServiceNow applications and integrations. - Develop custom applications/modules using JavaScript, Glide, HTML/CSS. - Collaborate with stakeholders and cross-functional teams to gather requirements and provide technical solutions. - Ensure best practices are followed for ServiceNow coding and implementation. Must-Have Skills : - Strong knowledge of ServiceNow platform and development tools. - Experience with core modules: Incident, Problem, Change, Request, CMDB. - Hands-on experience with scripting (JavaScript, Glide API). - Experience with ServiceNow Studio, Flow Designer, and IntegrationHub. - Familiarity with REST/SOAP API integrations. - Understanding of ITIL processes. Preferred Qualifications : - ServiceNow Certified System Administrator (CSA). - ITIL v3/v4 Foundation Certification. - Experience with ITSM, ITOM, SeCOps and other modules. - Experience with Agile/Scrum methodologies. Soft Skills : - Excellent communication and collaboration skills. - Ability to work independently and in a team. - Strong problem-solving and analytical skills.

Role: ServiceNow Developer Experience : 4+ years Work Timing: 1PM to 10PM IST, 8 Work Hours ( resource might require extending work time depending on project requirement) Work Model: Office Monday to Friday Work model may change to full office based per organization direction. Roles & Responsibilities: • Design, implement, and trouble-shoot scalable and reusable software systems: 3-tier and cloud-based systems. • Actively support configuration management of code and software oSupport detailed documentation of systems and features. • Act as liaison between external vendors and internal product, business, engineering, and design teams • Provide (technical) support to build, motivate, guide, scale, and mentor team members including performance management coaching. • Actively participate in coding exercises and peer code reviews as part of the development life cycles and change management. • Actively participate in daily stand-up meetings • Experience working in Agile Framework and experience in working/updating stories and getting signoff from the Product owners Skills, Knowledge, and Experience. • •Must have implementation experience for any of the core modules (ITSM, CMDB, CSM, OMT etc) of ServiceNow with minimum hands-on experience in development for at least 4 years. • •Knows how to develop administer workflows,Flow, Client scripts, business rules, UI policies, Ui macros, UI pages, Data Policies, UI Actions, email notification & scripts, transform maps, script includes, custom app development. • Technical expertise on portals and widgets • Should have Integration experience (bi-Directional REST/SOAP) •Considerable experience, ideally a minimum of 4+ years in the following: JavaScript, HTML, CSS, GIT, ServiceNow Specific scripting components. • Experience in the following areas would be desirable. Database concepts: relational, NoSQL, My SQL and modeling, cloud-based technologies (e.g., Azure, AWS, etc.), container technologies (e.g., Docker, etc.), software methodologies (waterfall, scrum, etc.) and TM Forum Open APIs a plus. Desirable: CSA, CAD, CIS Candidates

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the ServiceNow IT Service Management system. Your dedication to quality and exceptional communication skills will be crucial in ensuring the smooth operation of our world-class systems. With your deep product knowledge, you will accurately define client issues and design effective resolutions. Roles & Responsibilities:- Expected to be a SME with deep knowledge and experience.- Should have Influencing and Advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Collaborate with cross-functional teams to identify and resolve technical issues.- Provide technical support and guidance to clients, ensuring their satisfaction.- Analyze system or application issues and design effective resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management principles and best practices.- Experience in incident management, problem management, and change management processes.- Knowledge of ITIL framework and its application in service management.- Experience in configuring and customizing ServiceNow modules to meet client requirements.- Good To Have Skills: Experience with IT service management tools such as JIRA or Remedy.- Familiarity with IT asset management and configuration management databases (CMDB).- Experience in integrating ServiceNow with other IT systems and applications. Additional Information:- The candidate should have a minimum of 15 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Configuration Management Database (CMDB) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions with team members to ensure that the applications align with business objectives and user expectations, while also participating in testing and validation processes to ensure quality and performance standards are met. Your role will require a balance of creativity and technical expertise to deliver effective solutions that enhance operational efficiency and user satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather and analyze requirements for application design.- Participate in the testing and validation of applications to ensure they meet specified requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Configuration Management Database (CMDB).- Strong understanding of application design principles and methodologies.- Experience with requirements gathering and analysis techniques.- Familiarity with software development life cycle processes.- Ability to create detailed documentation for application specifications and user guides. Additional Information:- The candidate should have minimum 2 years of experience in ServiceNow Configuration Management Database (CMDB).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Role : Software Asset Manager Location : Greater Noida Job Description Experience in Software Asset Management, to include licenses, contracts, software licensing agreements, software inventory management, supporting license usage, modelling, deployment, optimization and should have audit expertise across multiple software vendors. Experience in creating SAM governance forum to establish the required strategic direction for the SAM process within the organization and execute governance and strategic asset management function. Establishing SAM policy for guiding all activities of the SAM process within the organisation Creating processes for the deployment, optimisation and retirement of software to ensure that license advice is available for both ITIL aligned release management. This includes the identification and removal of unlicensed or underutilised software, the use/redeployment of existing licenses if available, retirement of software including removal of issued licenses, reformatting of equipment to base build, and if SAM input is required prior to purchase of software. Should have demonstrable and extensive experience of implementing SAM related to new services and has a good grasp of key challenges and how they may be overcome. Should be able to advise, and facilitate SAM-related budgeting, planning and resource allocation Perform regular reconciliations of what is installed against licenses owned and resolve any identified exceptions promptly. Proactively assess Software license compliance, perform audits from a compliance assurance measure and log results within Configuration management database (CMDB) to ensure license compliance accuracy and completion, SAM tool hardware/ software coverage, contract entitlement accuracy. Perform daily and long-term operational and strategic management of hardware and software Plan, monitor, and record hardware assets and/or software license to make sure they complied with vendor contracts in different software tools. Apply a continuous improvement approach to manage SAM activities in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle. Should be able to recommend value based KPIs and key risk indicators (KRIs) with appropriate metrics to ensure the value of the SAM process can be established.

You will be responsible for leading the design, implementation, upgrades, and integrations within Flexera (FNMS, SaaS, DC, App Portal). This includes architecting and building data loads, inbound/outbound APIs, catalog items, workflows, custom reports, AngularJS widgets, and business adapters. You will also be tasked with integrating Flexera with ServiceNow, SCCM, JAMF, third-party discovery tools, OKTA/SSO, REST/SOAP, and batch/SFTP systems. Your role will involve designing data models, executing migrations/transform maps, supporting UAT, and pushing into production. Additionally, you will be expected to drive version upgrades, release schedules, and production deployments. Collaboration across functions, issue troubleshooting, process improvements, and guidance of a small-to-medium team in an agile environment are key aspects of this role. To excel in this position, you should possess deep proficiency in Flexera, including knowledge of discovery tools, catalogs, agents, and integrations. Proficiency in JavaScript/AngularJS development, REST/SOAP, SSO (OKTA) integration experience, CMDB, discovery, and asset management knowledge are also required. Strong skills in troubleshooting, analytics, and communication, along with experience in Agile methodology are essential. Additionally, you should demonstrate leadership capabilities to manage a technical team and interact effectively with clients.,

As the Director of Engineering for Connectors and Platform Integrations at our company, you will play a crucial role in leading and scaling our efforts to build high-impact integrations across cloud platforms, third-party applications (on-premises and cloud), security tools, and partner ecosystems. Your main focus will be to enhance the interoperability of the Qualys Enterprise TruRisk Platform with the broader security and IT operations ecosystem. You will be responsible for leading multiple engineering teams that are dedicated to developing scalable connectors, APIs, SDKs, and integration solutions. These solutions will empower our customers to extract maximum value from the Qualys Enterprise TruRisk Platform. The ideal candidate will have a proven track record in building and managing high-impact connectors in the cybersecurity domain. Your key responsibilities will include: - Leading engineering efforts for developing and maintaining connectors and integrations with third-party platforms, including cloud providers (AWS, Azure, GCP), security tools, ITSM systems, and other enterprise applications. - Building and nurturing technical partnerships with vendors, technology partners, and integration collaborators to expand the Qualys Enterprise TruRisk Platform ecosystem. - Collaborating with Cross-Functional Engineering Teams, Product Management, Solution Architects, and Sales Engineering teams to define integration strategies and prioritize development based on customer needs and strategic initiatives. - Overseeing the architecture and delivery of integration components to ensure they meet performance, scalability, and security requirements. - Managing, mentoring, and scaling high-performing engineering teams, with a focus on execution, innovation, and excellence. - Owning the roadmap and execution for integration-related initiatives, ensuring on-time delivery and alignment with business goals. - Acting as a senior technical leader, driving engineering best practices and fostering a culture of continuous improvement and collaboration. - Representing Qualys in partner-facing engagements, technical workshops, and integration strategy meetings. To qualify for this role, you should have: - 12+ years of experience in software engineering, with at least 5+ years in a senior leadership role. - A proven track record in building and delivering enterprise-scale platform integrations and connectors for technologies such as SIEM, SOAR, CMDB, Ticketing Systems, and ITSM integrations. - Strong experience working with cloud providers (AWS, Azure, GCP), RESTful APIs, webhooks, message brokers, and modern integration frameworks (Apache Camel, Apache NiFi). - Knowledge of API gateways, authentication protocols (OAuth, SAML), and integration security best practices. - Familiarity with data normalization, transformation, and sync mechanisms with Connector development. - Deep understanding of partner ecosystem management, including collaboration, co-development, and joint delivery. - Exposure to working with partner certification programs. - Excellent stakeholder management and communication skills; able to bridge technical and business conversations across internal and external teams. - Demonstrated ability to lead cross-functional initiatives and manage engineering teams in a distributed and agile environment. - Expertise with programming languages such as Java. - A Bachelors or Masters degree in Computer Science, Engineering, or a related field.,

As a ServiceNow Solution Architect at NewRocket, you will play a pivotal role in leading, coaching, and mentoring a team of Software Engineers to provide development services for customers. With a focus on ITAM & Discovery and CMDB, Custom & Integrations, you will be responsible for implementing customizations based on functional and technical requirements using best practices and internal code standards for large-scale professional services projects. You will have the opportunity to work on cutting-edge projects and will receive support and guidance to excel in your role. NewRocket offers official ServiceNow training to help you attain multiple certifications and sets clear expectations for success. Leveraging your skills and experience, you will be encouraged to devise innovative solutions to meet customer objectives. In this role, you will collaborate with end-users, IT teams, and key stakeholders to gather system requirements for ITAM (SAM & HAM), Discovery & CMDB. Your expertise in ITAM processes will enable you to guide customers in understanding technical solutions tailored to their business needs. Customizing ServiceNow applications, configuring integrations, and facilitating the rollout of new modules and applications will be among your key responsibilities. Furthermore, you will mentor project team members through peer reviews, provide technical guidance, and reflect impact assessment rules within service maps. Participation in user acceptance testing, promotion of update sets, and remediation of production incidents related to your scope are vital aspects of this role. You will collaborate with the SN technical lead to ensure a consistent approach and maintain operational documentation and SOPs effectively. To qualify for this position, you should have at least 7 years of experience in supporting the implementation, administration, configuration, and/or development of ServiceNow in ITAM, Discovery & CMDB. Proficiency in integrating ServiceNow with other systems/platforms, utilizing Web Services Integration, and working with Data Extraction Technologies is essential. Your knowledge of ServiceNow scripting, strategic planning, and the ability to create technical design documents will be valuable assets. A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems, or relevant work experience is required. Additionally, candidates must be committed to continuous learning within the ServiceNow platform and beyond, including obtaining ServiceNow competency certifications and Module Accreditations. Preferred certifications such as ITIL Foundation, ServiceNow CSA, and CAD are desirable. At NewRocket, we value our people and offer a supportive environment where you can thrive and grow professionally. Join our team and be part of our mission to #GoBeyondWorkflows.,

As a ServiceNow Architect at Mizuho Global Services Pvt Ltd (MGS), a subsidiary of Mizuho Bank, Ltd, you will play a crucial role in leading the design, development, and governance of the ServiceNow platform across enterprise initiatives. MGS was established in 2020 as part of Mizuho's strategy to create a global processing center for handling banking and IT operations remotely for Mizuho Banks domestic and overseas offices and group companies worldwide. At Mizuho, we prioritize a culture that upholds ethical values and embraces diversity in all forms within our talented pool. The development direction of MGS is guided by three key pillars - Mutual Respect, Discipline, and Transparency, which form the basis of all processes and operations within MGS. In this role, you will have the opportunity for immense exposure and learning, excellent career growth, and the chance to work alongside highly passionate leaders and mentors. You will also have the ability to build things from scratch and be part of a supportive and progressive work environment. Key Responsibilities: **Platform Architecture & Governance**: - Define and maintain the ServiceNow architecture in alignment with enterprise IT strategy and best practices. - Design scalable, high-performing solutions across various ServiceNow modules. - Establish platform design standards, development guidelines, and governance controls. **Solution Design & Delivery**: - Translate business requirements into functional and technical architecture using ServiceNow capabilities. - Lead end-to-end implementation of workflows, integrations, and automation. - Guide module implementations, customizations, and enhancements. **Stakeholder Management**: - Collaborate with cross-functional teams to assess current usage, identify gaps, and design improvements. - Present architecture decisions and roadmaps to executives and stakeholders. - Serve as a subject matter expert on the ServiceNow platform. **Performance, Security & Compliance**: - Ensure platform health, performance tuning, security design, and compliance with standards. - Conduct platform audits and participate in risk assessments and disaster recovery planning. **Mentorship & Leadership**: - Provide technical leadership and mentorship to the ServiceNow team. - Contribute to hiring, onboarding, and training activities. Required Skills & Experience: - 10-14 years of IT experience, with a minimum of 6 years in ServiceNow architecture and platform ownership. - Deep expertise in core ServiceNow modules and integrations. - Strong knowledge of data modeling, APIs, business rules, and performance analytics. - Experience with Agile/Scrum methodology and excellent communication skills. - ServiceNow certifications are required. Preferred Qualifications: - Experience in a global enterprise environment and familiarity with IT service frameworks. - Hands-on experience with DevOps, CI/CD pipelines, and scripting languages. - Strategic thinking, problem-solving skills, and strong leadership abilities. Location: 16th Floor, Tower-B Brigade, World Trade Centre, 142, Rajiv Gandhi Salai, OMR, Perungudi, Chennai, Tamil Nadu 600096. For more information about Mizuho Global Services, visit: [Mizuho Global Services](https://www.mizuhogroup.com/asia-pacific/mizuho-global-services),

As a ServiceNow Developer, you will be responsible for developing and implementing configurations and customizations in the ServiceNow platform. You will work on various modules including ITSM, CMDB, ITOM, HRSD, or others based on project requirements. Your key tasks will involve designing and managing workflows, business rules, UI actions, and client/server scripts to meet business needs effectively. Collaboration with business analysts and stakeholders is crucial to comprehend requirements and offer appropriate technical solutions. Regular platform maintenance, upgrades, and performance tuning will be part of your routine tasks to ensure the platform's optimal functioning. Adhering to best practices in development and platform governance is essential to maintain the quality and efficiency of the solutions provided. Additionally, you will be responsible for maintaining clear documentation for processes and codebase to facilitate seamless understanding and future enhancements. Your role as a ServiceNow Developer is pivotal in driving successful outcomes by leveraging your technical expertise and problem-solving skills in alignment with business objectives.,

Transport is at the core of modern society. If you seek to make a difference on a global scale by shaping sustainable transport and infrastructure solutions for the future, then we could be a perfect match. Join us on our transformation journey to the digital future at Digital & IT, where we aim to enable value creation at scale for the Volvo Group. With a new product-centric operating model and digital technologies, we strive to produce profitable, scalable, and differentiated digital offerings. As part of a global and diverse team of highly skilled professionals, you will have the opportunity to learn continuously and embrace change to stay ahead. Our role is crucial in reaching the Volvo Group ambitions for 2030, and we invite you to be part of our transformation journey towards becoming the digital capability of the Group. We are currently looking for a Configuration Manager within the IT Service & Asset Management area. As a Configuration Manager in a global context, you will play a key role in ensuring that the Configuration Management Database (CMDB) has accurate data, particularly in the Software area. You will work closely with Digital Product Owners to propose and implement improvements, as well as engage in strategic initiatives to ensure the CMDB can deliver the required functionality within initiative timeframes. Collaboration with various stakeholders within Volvo Group and external partners will be essential, along with knowledge sharing responsibilities. Key Responsibilities: - Manage service configuration management data for a large, rapidly evolving digital product team. - Ensure stakeholders and data quality for the software area. - Drive measurable practice improvements for incident, problem, change, release, service availability reporting, event, and alert automation using service configuration management data. - Report KPIs and ensure targets are met, including verifying software installations, investigating discrepancies, managing software ownership, and preparing/updating related documentation. - Identify improvement needs and perform User Acceptance Testing (UAT) for improvements on the ServiceNow platform. Required Competencies: - Experience in an IT delivery organization. - Agile implementation experience of ServiceNow IT Service Management (ITSM). - Proficiency in the ServiceNow platform, particularly in CMDB/Software area. - Collaboration experience with external suppliers. - Deep knowledge of Service Configuration Management practices. - Strong ability to manage in a complex and dispersed environment. - Dedication to improving quality and effectiveness. - Excellent communication, presentation, business analysis, and leadership skills. - Proficiency in English. Nice to have: - ServiceNow CMDB Fundamentals. - Hands-on experience with Software Models and SAM PRO module in ServiceNow. - Experience with Flexera IT Visibility. Join us at Volvo Group and be part of our commitment to shaping the future landscape of efficient, safe, and sustainable transport solutions. As part of our team, you will work with some of the sharpest and most creative minds in the industry to leave a positive impact on society for the next generation. We are a global team united by a culture of care, inclusiveness, and empowerment, dedicated to leading the way in tomorrow's transport solutions. Your voice and ideas matter here, and you will have the opportunity to thrive in your career within an environment that values teamwork and innovation.,

You are an experienced ServiceNow ITSM Lead with 6-8 years of experience, looking to join our technology services client on a contract basis with potential for full-time employment. As a ServiceNow ITSM Lead, you will be responsible for developing expertise on ITSM modules including Incident, Problem, Change, CMDB, SLM, SLA, Service Catalog, Request, Knowledge Now, Mobile, Mobile Agent, Virtual Agent, Predictive Intelligence, Performance Analytics, Surveys, and Assessments. Your role will also involve integrating web services like REST and SOAP with third-party tools, building custom service portals, leading the ITSM Pro instance configuration and development, implementing automation innovations, and managing support for SLA-based incidents and requests. Additionally, you will be responsible for sprint planning, bug fix planning, leading a team of developers, and continuously seeking opportunities to improve customer satisfaction. To be successful in this role, you should have at least 8 years of experience in designing and implementing the ServiceNow ITSM module, working in an ITIL, Agile, DevOps environment, and excellent knowledge of web-based development languages. You should also possess certifications such as ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM), and ITIL v3/4 Foundation. Your technical and industry experience of 10 years with ServiceNow, expertise in ServiceNow coding, REST/SOAP based integrations, building custom portals, and strong analytical, communication, and presentation skills will be essential for this role. You should be a proactive problem solver, willing to take on new challenges, and collaborate effectively with stakeholders to deliver innovative solutions. If you are interested in this opportunity, please share your updated resume to varshini.t@s3staff.com.,

As a ServiceNow Developer with 4-9 years of experience, you will be responsible for IT Application Development with a primary focus on ServiceNow design and development. You should have a minimum of 5 years of experience in IT Application Development, with at least 4+ years dedicated to ServiceNow. Your strong knowledge of JavaScript, Oracle SQL, PL/SQL, DDL, DML, and MySQL will be essential for this role. In this position, you will work on ServiceNow Configuration Items, including Business Rules, Tables, Workflows, and Flows. You will be involved in developing New Projects/Change Requests (CRs) using ServiceNow for both backend and front-end applications. Your understanding of design processes will enable you to effectively translate requirements into High-Level Designs (HLD) and Low-Level Designs (LLD). Your responsibilities will also include maintaining the source code, update sets, and the code base of ServiceNow. You will be expected to develop applications using best practices such as design patterns, coding techniques, and naming conventions. Conducting code reviews to ensure adherence to coding standards and performing Unit Testing on applications will be part of your routine tasks. Additionally, you should be proficient in following SDLC processes and creating relevant documentation, including LLD, Development, Unit Testing, Release, and Operational procedures. Familiarity with ServiceNow modules like Incident Management, Problem Management, and Change Management would be beneficial for this role. Experience in Agile development methodologies and working in a SCRUM environment will be an advantage. Knowledge of ServiceNow Integration methods such as REST APIs, SOAP, MID Server, and Web Services is desirable. Your ability to work with third-party integrations and knowledge of ServiceNow integrations with external systems will be valuable assets in this position. Overall, you should have a strong background in IT Application Development, with a significant focus on ServiceNow development and configuration. Your expertise in Servicenow, Application Development, JavaScript, Integrations, CSM, and CMDB will play a crucial role in your success as a ServiceNow Developer.,

The position is for a SNOW Developer at Insightek based in Bangalore, Electronic City. The company is looking for individuals with 3 to 5 years of experience for Level 2 positions and 5 to 8 years of experience for Level 3 positions. The mandatory skills required include IT Service Management (ITSM) and IT Operations Management (ITOM) with expertise in Human Resources Service Delivery (HRSD), asset management, or Configuration Management Database (CMDB). There will be a face-to-face direct walk-in interview scheduled on 17th July at Happiest Minds for interested candidates. The maximum CTC offered for Level 2 positions is 8.5lpa, whereas for Level 3 positions, it ranges from 15 to 16lpa. The ideal candidate should be an immediate joiner with a relevant notice period. If you are interested in this opportunity and meet the required criteria, please share your updated CV with sunitha@insightekgc.com.,

The Senior Software Developer position involves developing strategic solutions for new services and functionality. You will design software and actively participate in programming, testing, and documentation throughout the Software Development Life Cycle (SDLC). Effective communication with the team, organization, and external vendors is a key aspect of this role. Your primary responsibilities will include collaborating with IT teams to implement future automations, integrating ServiceNow modules, and architecting ServiceNow automation, scripting, and integration with existing systems like Active Directory. You should have hands-on experience with REST API integration and other ServiceNow integration methods, along with a strong understanding of Flow Designer. Additionally, knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, and others is essential. In this role, you will be responsible for implementing SAM Pro and HAM for clients, conducting workshops to showcase the value of solutions, developing custom software solutions, customizing ServiceNow applications, and supporting the planning and training of internal clients. Collaboration with team members, peer leadership, and adherence to quality standards and procedures are also key aspects of the position. To be successful in this role, you should have a Bachelor's degree in Computer Science or a related field, along with a minimum of 3+ years of software development experience. Proficiency in programming, software engineering standards, Windows and Unix operating systems, and excellent communication skills are necessary. You must also demonstrate strong analytical skills, ingenuity, and the ability to work independently on multiple projects simultaneously.,

Role Responsibilities: The ServiceNow Develope is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support/development. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Strong expertise in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application.

Hello, Were Hiring: ServiceNow Developer | 3+ Years | Pune / Bangalore | Contract We're looking for ServiceNow Developers to join our growing team working on global projects across ITSM, ITOM, GRC, HRSD, and more. If youre passionate about building scalable solutions and ready for your next career move, wed love to connect. Locations: Pune & Bangalore Interview Drive: 19th July 2025 (Walk-in at Pune Kharadi) Experience: 3 to 7 years Key Skills Were Looking For: Hands-on experience in ServiceNow support or development Strong knowledge of ITSM, ITOM, ITAM, HRSD, GRC, CMDB Good scripting skills in JavaScript, REST APIs, JSON Exposure to Service Portal is a plus Experience in ServiceNow integrations and upgrade projects ServiceNow CSA / ITIL certifications preferred What Youll Get: Opportunity to work on large-scale, global implementations Fast-paced learning environment with strong tech teams Flexibility to grow across modules and projects Interested? Apply now or reach out directly. If you’re around Pune, walk in for the drive on 19th July and let’s talk in person. Tag a friend who might be a great fit or refer and earn INR 50,000/- if your friend get selected! Thanks, Latha | iitjobs