Cluster Operations Manager

Compensation: Up to ₹7.6 LPA

Experience Required: 3–5 years

Location: Mumbai (On- Site)

Union Living, one of India’s fastest-growing co-living brands. We’re redefining the way young professionals live and connect. If you’re passionate about creating exceptional living experiences and thrive in fast-paced operational environments, this role is for you.

About the Role

As a Facility Manager at Union Living, you will play a key role in ensuring seamless operations across multiple co-living properties. This is a high-impact role that demands strong operational leadership, vendor management expertise, and a commitment to maintaining premium-quality standards across all sites.

You’ll be responsible for overseeing daily facility operations, managing vendors, leading property launches, and ensuring compliance and resident satisfaction.

Key Responsibilities

• Oversee all facility operations including maintenance, housekeeping, and security across multiple sites.
• Lead new property launches, from pre-launch planning and fit-outs to successful go-live operations.
• Manage Annual Maintenance Contracts (AMCs), vendor relationships, and procurement to ensure service excellence and cost optimization.
• Implement and maintain 100% compliance with all safety, fire, and security protocols.
• Conduct regular property audits and preventive maintenance checks.
• Lead and mentor on-ground property staff, ensuring smooth daily operations and alignment with brand standards.
• Collaborate cross-functionally with the community, finance, and projects teams for operational excellence.

Who We’re Looking For

• 3–5 years of experience in Facility Management or Hospitality Operations.
• Background in Commercial FM, Co-living, Hospitality, or Managed Accommodation.
• Proven track record of managing single or multi-property portfolios.
• Strong understanding of compliance, preventive maintenance, and vendor management.
• Excellent leadership and problem-solving skills.
• Hands-on approach with a customer-first mindset.

Why Join Union Living

• Be part of a young, dynamic, and growing team reshaping India’s co-living experience.
• Work on premium, design-led properties across Mumbai and Pune.
• Opportunity to grow in a fast-scaling startup environment with high ownership and impact.