Clinical Operations Manager

Key Responsibilities:

1. Overall Hospital Management

• Oversee the day-to-day clinical and administrative operations of the hospital.
• Ensure the hospital functions smoothly in line with healthcare standards and regulations.
• Lead multidisciplinary teams to achieve institutional goals.

2. Clinical Governance

• Monitor and uphold the quality of medical care provided to patients.
• Ensure adherence to standard treatment protocols and clinical best practices.
• Review medical cases and support complex clinical decision-making when necessary.

3. Policy Implementation & Compliance

• Enforce hospital policies, procedures, and health & safety regulations.
• Ensure compliance with local health authorities and accreditation standards (e.g., NABH, JCI, MCI/NMC).
• Coordinate audits, licensing, and inspections by regulatory bodies.

4. Coordination with Medical & Paramedical Staff

• Serve as the key liaison between hospital administration and medical staff.
• Facilitate collaboration among departments to optimize patient care.
• Oversee medical staff appointments, evaluations, and disciplinary procedures.

5. Emergency & Crisis Management

• Lead the hospital’s response to medical emergencies and disaster situations.
• Ensure 24/7 readiness for emergency services and critical care operations.
• Develop and implement hospital-wide emergency protocols.

6. Human Resource Oversight

• Participate in the training and performance review of medical and clinical personnel.
• Supervise resident doctors, consultants, and heads of clinical departments.
• Promote staff welfare, discipline, and professional development.

7. Budgeting & Resource Management

• Contribute to budget planning, especially for medical departments.
• Ensure optimal use of hospital infrastructure, equipment, and staff resources.
• Approve procurement of medical supplies and technologies.

8. Patient Care Oversight

• Monitor patient admission, treatment, and discharge protocols.
• Address patient grievances and support the grievance redressal mechanism.
• Ensure patient rights and confidentiality are upheld.

9. Quality Improvement & Accreditation

• Promote a culture of continuous quality improvement across departments.
• Lead initiatives to meet and maintain national and international accreditation standards.
• Implement clinical audits and quality assurance programs.

10. Strategic Planning & Development

• Participate in long-term strategic planning for hospital growth and service expansion.
• Identify areas for clinical development, specialization, or infrastructure enhancement.
• Represent the hospital in medical forums, conferences, and healthcare networks.

Reporting Structure: Reports to: Hospital Director / CEO

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹65,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• Hospital: 4 years (Required)

Work Location: In person