Clinic Manager

Purpose: To oversee and coordinate daily operations at Coromandel Medical Centre, a CSR type polyclinic focused on delivering quality outpatient, sample collection, pharmacy, and observation services with digital health integration. The Clinic Manager plays a key leadership role in ensuring high standards of care, efficient workflows, EMR adoption, and staff performance.

Key Responsibilities:

● Supervise daily functioning of OPD, diagnostics, pharmacy, and observation units.

● Ensure smooth patient flow and minimize wait times.

● Oversee front-office, admin, and support staff for quality, discipline, and cleanliness.

● Manage and train staff on using the EMR platform (e.g., MocDoc).

● Collaborate with IT teams to optimize EMR features and reporting tools

● Serve as liaison for patients, doctors, vendors, and operational stakeholders.

● Handle billing, registration, consent capture (including video/audio), and grievance

redressal

● Monitor inventory, handle procurement, and coordinate with vendors

● Ensure legal and statutory compliance (pharmacy, BMW, fire safety, etc.)

● Lead staff training on communication, digital tools, and clinic etiquette.

● Support outreach, health awareness, and community engagement programs.

● Gather and act on patient feedback to improve service quality.

Qualifications & Experience:

● Graduate in healthcare, hospital administration, or a related field.

● 3–4 years of experience managing a clinic or primary care center.

● Proficient in Tamil and English (spoken and written).

● Familiar with EMR systems, especially in outpatient care.

● Strong skills in team management, communication, and problem-solving.

● Willing to work in a dynamic, semi-urban healthcare setting.

Required Skills:

● Patient Handling

● Digital Fluency

● Team Supervision

● Process-Oriented

● Vendor Coordination

● Training Capability

● Crisis Response

Performance Expectations:

● Daily operations run efficiently with minimal patient complaints.

● Staff are trained, coordinated, and responsive to clinic needs.

● Regular tracking of compliance, audits, and training.

● High patient satisfaction and community visibility.

Compensation & Benefits:

Salary: Up to ₹4.8 LPA

Includes opportunities for professional development, leadership training, and

performance-based incentives.

About the Organization:

Coromandel International Ltd, part of the Murugappa Group, is a key player in India’s agri-inputs sector. As part of its CSR efforts, Coromandel runs the Coromandel Medical Centre in Ennore, offering subsidized healthcare services to the local community, reflecting its strong commitment to health and wellbeing.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Application Question(s):

• Willing to travel to Ennore, Chennai

Experience:

• hospital/clinic operations: 2 years (Preferred)

Work Location: In person