Client Success & Marketing Delivery Manager

Location: Noida- Sector 62 (Work from Office)

Experience: 5+ years

Working Days: Monday to Saturday ( 1 day WFH flexibility - if required)

Shifts: General Shifts

Joining: Immediate Joiners

Salary: Upto 75,000 per month

Role Purpose

You will own end-to-end client management for B2B marketing engagements — from taking briefs to coordinating delivery across design, content, media, and tech teams. You ensure timelines, quality, client satisfaction, and opportunities for growth (upsell/cross-sell) within existing accounts.

Key Responsibilities

Client Relationship & Communication

• Act as primary point of contact for 3–5 retainer clients
• Manage client expectations proactively and drive delivery confidence
• Conduct review calls, share reports, and document actionable feedback

Project & Delivery Management

• Convert briefs into internal tasks with clarity, scope, and ownership
• Coordinate work with content, creative, video, web & paid media teams
• Track delivery using Jira/Asana/ClickUp + maintain monthly calendars
• Prepare timelines, Gantt charts, status trackers & performance summaries

Marketing Knowledge & Strategic Understanding

• Understand marketing funnels, B2B lead journeys & performance metrics
• Grasp basic CRM workflows and lead lifecycle (Zoho, HubSpot, Salesforce preferable)
• Work with LinkedIn + email campaigns for demand generation projects
• Support creation of case studies, reports, and ROI-based client narratives

Commercial & Account Growth Support

• Identify upsell opportunities (campaigns, website projects, paid media, video, content automation, etc.)
• Support pricing, proposals, SOW documents, and renewals

Preferred Skill Set

🔹 Strong spoken & written communication (mandatory)

digital or B2B agency / SaaS marketing team

LinkedIn outreach, CRM workflows, email marketing

🔹 Ability to manage multiple stakeholders (internal + client teams)

🔹 Hands-on expertise with task management tools (Jira/ClickUp/Asana)

🔹 Comfortable with analytical reporting & explaining performance metrics

Who Will Succeed in This Role?

Someone who:

• Has handled at least

  3–5 years B2B accounts

  independently
• Understands “strategy for execution,” not just passing briefs
• Loves structured processes, deadlines, and documentation
• Enjoys building trusted long-term client relationships

Company Profile:

We modernize organizations with digital transformation solutions to drive efficiency and growth opportunities.

A leading global IT service provider specializing in low-code/no-code workflow automation and managing risk effectively with GRC Frameworks. Our technology expertise spans diverse industries helping our customers proactively meet today's customer expectations. We help clients modernize operations through digital transformation technologies.

Kind Regards,

Archie Shah

Sr. HR Recruiter

Mantrras2Success HR Solutions LLP

Contact :