Client Success & Marketing Coordinator

Skill Set

Marketing & Client Acquisition

• Social media content creation & scheduling (Instagram, LinkedIn, YouTube)

• Basic video editing & graphic design (Canva, CapCut)

• Understanding of lead funnels & email marketing (Mailchimp, TagMango, ConvertKit)

• Copywriting for ads, landing pages, and follow-up emails

• Running basic Facebook/Instagram ad campaigns (bonus)

Client Experience & Retention

• Excellent written & verbal communication skills (professional yet relatable)

• Ability to guide clients through onboarding & course navigation

• Quick response to client queries on WhatsApp, email, and community groups

• Event/webinar coordination (reminders, links, post-event follow-ups)

Organisational & Tech Skills

• Familiarity with

  TagMango

  backend (not compulsory)

• CRM management (updating client data, tracking leads)

• Basic reporting & analytics (Google Sheets, TagMango insights)

• Strong attention to detail and process-oriented thinking

Personality Traits

• Proactive, self-motivated, and solution-oriented

• Comfortable working independently with minimal supervision

• Empathetic, patient, and relationship-focused

About Us:

Position:

Location:

success without stress

Role Overview:

marketing efforts

Key Responsibilities:

• Create & post engaging content on social media platforms.

• Manage email campaigns & follow-up sequences for leads.

• Handle client onboarding & ensure smooth program navigation.

• Respond promptly to client inquiries via WhatsApp, email, and community groups.

• Coordinate webinars and online sessions (reminders, hosting support, follow-ups).

• Maintain client records in TagMango & track engagement data.

• Prepare weekly reports on marketing performance & client satisfaction.

Requirements:

• 1–3 years in client servicing, or coordination roles.

• Proficient in Canva, basic video editing tools, and social media platforms.

• Strong written & spoken English; Hindi proficiency is a plus.

• Familiarity with TagMango or similar LMS/CRM systems (training can be provided).

• Organised, detail-oriented, and passionate about helping people grow.