Client Success & Marketing Coordinator
Skill Set Marketing & Client Acquisition Social media content creation & scheduling (Instagram, LinkedIn, YouTube) Basic video editing & graphic design (Canva, CapCut) Understanding of lead funnels & email marketing (Mailchimp, TagMango, ConvertKit) Copywriting for ads, landing pages, and follow-up emails Running basic Facebook/Instagram ad campaigns (bonus) Client Experience & Retention Excellent written & verbal communication skills (professional yet relatable) Ability to guide clients through onboarding & course navigation Quick response to client queries on WhatsApp, email, and community groups Event/webinar coordination (reminders, links, post-event follow-ups) Organisational & Tech Skills Familiarity with TagMango backend (not compulsory) CRM management (updating client data, tracking leads) Basic reporting & analytics (Google Sheets, TagMango insights) Strong attention to detail and process-oriented thinking Personality Traits Proactive, self-motivated, and solution-oriented Comfortable working independently with minimal supervision Empathetic, patient, and relationship-focused About Us: Position: Client Success & Marketing Coordinator Location: On site Type: Full-time Business Buddha is a coaching platform helping entrepreneurs achieve success without stress by aligning business strategies with personal values. We run structured programs, including live workshops, online courses, and one-on-one coaching. Role Overview: You will be the bridge between our marketing efforts and client experience , ensuring smooth lead-to-client journeys and helping grow our community. This role involves a mix of content execution , client onboarding , and program support . Key Responsibilities: Create & post engaging content on social media platforms. Manage email campaigns & follow-up sequences for leads. Handle client onboarding & ensure smooth program navigation. Respond promptly to client inquiries via WhatsApp, email, and community groups. Coordinate webinars and online sessions (reminders, hosting support, follow-ups). Maintain client records in TagMango & track engagement data. Prepare weekly reports on marketing performance & client satisfaction. Requirements: 1–3 years in client servicing, or coordination roles. Proficient in Canva, basic video editing tools, and social media platforms. Strong written & spoken English; Hindi proficiency is a plus. Familiarity with TagMango or similar LMS/CRM systems (training can be provided). Organised, detail-oriented, and passionate about helping people grow.
