Client Success Manager_Japan Market

MarketsandMarkets

10 - 16 years

18 - 25 Lacs

pune

Posted:1 week ago| Platform:

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Skills Required

client success japanese bilingual client engagement japanese language consultative sales client servicing client retention account management client account management b2b sales solution selling client relationship

Work Mode

Remote

Job Type

Full Time

Job Description

Were looking for a dynamic, results-driven client service professional to join our Client Service team - a role at the intersection of strategy, sales, and client impact, focused on driving revenue and managing enterprise client engagement for Japan market

Role & responsibilities

Offer continuous support for 4-5 client accounts by driving the consumption of strategic actionable insights and driving high-impact decision making.
Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the MnM research team
Generate new opportunities within existing accounts.
Manage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite & research team.
Identify other strategic areas for revenue within existing client organizations to develop more client relationships. Coordinate and lead the entire business development process introductions, presentations, proposals, and closing.

Preferred candidate profile

A professional who thrives in consultative selling
Someone who enjoys both new logo acquisition and deepening existing client relationships
A strong communicator with proven ability to engage CXOs and senior leaders
Japanese language proficiency is mandatory, as youll work closely with clients in Japan

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