Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Who is a CS?

A Customer Success Partner is a Individual Contributor responsible for ensuring the Client s
Success from Client Onboarding till Servicing with Enriching Client Experience .


Responsibilities you will have to take on-

  • Handle all client communication to ensure client satisfaction
  • Handle all internal communication to ensure KPIs, deliverables and deadlines are met
  • Ensure all internal workflow and processes are followed by the cluster
  • Coordinate with external stakeholders

A candidate for this position must posses -

  • A strong drive for results
  • A keen attention to detail
  • The willingness and curiosity to learn
  • Proactiveness
  • Excellent verbal and written English communication
  • Verbal communication in local languages are a add on
  • Problem-solving skills
  • The ability to work in a fast-paced environment.
  • Basic knowledge of Digital marketing and Traditional marketing


Qualifications required for the role -

  • Min 6 months experience as a CSM / account executive or a similar role in a marketing agency

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