Job description Need Client Service Representative for US based Medical Voice Process Job Description. The candidate for US based Medical Voice process must fulfill the following requirements: * Prior experience with night shifts is a must. * Should have worked with an international company (US / UK / AUS) voice process for atleast 1 year. * Good English communication (written and oral) skills necessary. * Minimum 1 year of work experience. Job Types: Full-time, Permanent

Roles and Responsibilities Work on US voice projects, handling multiple tasks simultaneously with accuracy and efficiency. Maintain high levels of productivity while meeting quality standards for calling. Handle international calls from US Clients. Desired Candidate Profile 1-4 years of experience in an International Call Center environment or similar industry. Fluent English language proficiency required; ability to understand diverse accents and dialects preferred. Strong knowledge of BPO Customer Service principles and practices essential; familiarity with Collections Process desirable. Comfortable in Night Shift.

Roles and Responsibilities Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Coordinate with clients to understand their needs and expectations, providing tailored solutions and support. Develop strong client engagement strategies to foster long-term partnerships and drive business growth. Ensure seamless onboarding processes for new clients, setting them up for success from day one. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Responding in a timely manner to service issues and requests. Setting up new accounts / clients. Managing incoming calls and customer service inquiries. Identifying and assessing customers needs to achieve satisfaction. coordinating with IT project coordinator & development team.

Responsibilities: * Manage international calls with US processes * Provide voice support for international clients * Execute outbound processes for US Clients. * Handle international voice queries via phone Office cab/shuttle Health insurance Provident fund

Position Overview: We are seeking a meticulous and detail-oriented Non-Litigation Drafting ATTORNEY to prepare, review, and draft a variety of legal documents in non-litigation matters. The ideal candidate will demonstrate strong drafting skills, legal research abilities, and a solid understanding of corporate non-litigation legal work. Key Responsibilities: Draft and review legal documents. Ensure all documents comply with relevant laws and regulations Conduct legal research to support drafting and review processes Collaborate with clients and internal teams to gather necessary information for document preparation Revise and update legal documents as needed to reflect current legal standards and client requirements Maintain organized and accurate records of all drafted documents Provide legal advice related to document interpretation and compliance. Qualifications: Bachelor of Laws (LL.B) rom a recognized university Proven experience in legal drafting, preferably in non-litigation practice areas Excellent legal research, drafting, and analytical skills Strong attention to detail and accuracy Good communication and interpersonal skills Ability to work independently and meet deadlines

Generate leads through various channels Conduct product demonstrations to potential clients Understand client needs and recommend appropriate solutions Prepare and deliver compelling sales proposals and pitches Negotiate and close sales deals Health insurance Employee state insurance Accidental insurance Provident fund Job/soft skill training