Client Servicing Manager

Role Overview: As a Client Servicing Manager in the dynamic advertising agency located in Noida, you will be pivotal in managing and nurturing key client relationships. Your main responsibilities will include ensuring client satisfaction, driving revenue growth, and collaborating with various internal teams to deliver exceptional advertising solutions. This role requires a seasoned professional with a deep understanding of the advertising industry, excellent communication skills, and a proven track record in managing key client accounts effectively. Key Responsibilities: - Cultivate and maintain strong relationships with key clients, understanding their business objectives and marketing goals. - Act as the main point of contact for key clients, ensuring seamless communication and a high level of client satisfaction. - Work closely with internal teams such as creative, media, and analytics to develop comprehensive advertising solutions. - Facilitate communication and coordination among different departments to ensure efficient meeting of client needs. - Oversee the end-to-end execution of advertising campaigns, ensuring alignment with client objectives and quality standards. - Monitor campaign performance, providing strategic insights and recommendations for optimization. - Manage client budgets effectively, ensuring optimal resource utilization and delivering value for the client's investment. - Provide financial forecasts and reports to clients and internal stakeholders. - Stay updated on industry trends, market conditions, and competitor activities to provide valuable insights to clients. - Recommend innovative advertising solutions based on industry best practices. - Identify opportunities for account expansion and upselling of additional agency services. - Implement retention strategies to foster long-term partnerships with key clients. Qualifications Required: - Bachelor's degree in Marketing, Business, or a related field; advanced degree is a plus. - Proven experience in key account management within the advertising industry. - Strong understanding of advertising and marketing principles. - Exceptional communication, negotiation, and presentation skills. - Analytical mindset with the ability to interpret data and make strategic recommendations. - Results-driven with a track record of meeting and exceeding revenue targets. - Ability to thrive in a fast-paced, dynamic work environment. (Note: The responsibilities mentioned are not limited to the above-defined Key Result Areas (KRA). The KRA can be subject to change based on the role, responsibilities, or work profile modifications. Additionally, the defined KRA can be revised according to individual performance and capabilities.),