Client Servicing Manager

You will play a crucial role in managing end-to-end client relationships by understanding their needs and translating them into actionable event strategies related to Exhibitions, Conferences, etc. Your responsibilities will include coordinating with cross-functional teams such as technical, production, and creative to ensure timely delivery of event solutions. As the primary point of contact for clients, you will address queries and resolve issues promptly. Your role will involve overseeing the planning and execution of events to ensure all aspects align with client expectations and industry standards. Monitoring event progress, gathering feedback, and developing actionable insights for continuous improvement in service delivery will also be a key part of your responsibilities. Additionally, you will be responsible for maintaining comprehensive reports and documentation on client interactions and event outcomes. - Proven experience in client servicing and account management within the event technology, Exhibitions, Conferences, or related industry is a must-have qualification. - Strong interpersonal and communication skills are essential, with the ability to build lasting client relationships. - You should have the ability to manage multiple projects simultaneously and coordinate effectively with diverse teams. - Experience in planning and executing events or large-scale projects, along with an understanding of event tech software and solutions, is preferred. - Demonstrated problem-solving skills with an analytical mindset and attention to detail are desirable. - Familiarity with client feedback systems and performance metrics to drive service improvements is also a plus. The company is a dynamic player in the event technology sector, specializing in creating engaging and immersive event experiences through innovative tech solutions. Operating on-site in India, the company is committed to providing exceptional client servicing and cutting-edge event solutions that set industry benchmarks.,