Impact Communications Pvt Ltd

The Client Servicing Manager is self-motivated, dependable, well-organized, adaptable, flexible, resourceful, computer savvy, and detail oriented with strong written & verbal communications skills and the ability to balance multiple priorities. A can do” attitude is required and the individual must be able to work in a fast-paced, challenging, energetic environment. Responsibilities Manage project costs, budgets and client expectations Anticipate and make recommendations for client needs. Be exceptionally responsive to all client requests. Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients. Coordinate projects by communicating effectively with client & production team to follow all steps to ensure project stays on track. Work with creative team to bring ideas into the mix, offer suggestions, research, ability to share & constantly learn new technology. Provide EXCELLENT customer service with a positive attitude to every client, on every occasion. Should be open to travel. Requirements Must have excellent problem solving, organizational, written & verbal communication. Must have strong follow-up skills. Proficient in Microsoft Outlook, Word, Excel. Must have excellent phone skills & etiquette. Must have NO FEAR of computers & technology. At least an intermediate knowledge of internet terms & capabilities. Must be willing to learn new things.