Client Servicing Executive

Job Description

Ready to dive into the world of event management as a Client Servicing Executive! I'll support clients through every stage, from initial inquiries and coordination to post-event engagement and feedback. Let's create amazing events together! Responsibilities Key Responsibilities 1. Client Communication & Relationship Management ✅ Assist in handling client inquiries, follow-ups, and regular communication . ✅ Ensure timely updates to clients regarding event progress and requirements. ✅ Maintain strong client relationships to encourage repeat business. 2. Event Coordination & Execution ✅ Work with internal teams (design, production, and operations) to fulfill client requirements. ✅ Ensure all client deliverables are met, including branding, logistics, and event flow. ✅ Assist in vendor coordination and logistical arrangements for smooth execution. 3. Problem-Solving & Issue Resolution ✅ Support the Client Servicing Manager in addressing client concerns or last-minute changes . ✅ Assist in coordinating with internal teams to resolve execution challenges quickly . 4. Budget & Documentation Support ✅ Help in preparing cost estimates, budget breakdowns, and approval documents. ✅ Track event expenses and support post-event billing and documentation. 5. Post-Event Client Engagement ✅ Assist in conducting client feedback surveys and post-event reporting . ✅ Document feedback and share insights with the internal team for improvements. Key Requirements: 3-6 years of experience in event management or related fields. Background in event agencies, hospitality, or advertising is highly preferred. Excellent project management and multitasking abilities. Strong communication, negotiation, and leadership skills. Ability to work in a fast-paced and deadline-driven environment. Willingness to travel and work flexible hours, including weekends.