Client Servicing Executive

We Are Hiring – Senior Client Servicing Executive (Mainline)

Location: Sector 74, Gurgaon (WFO)

Company: Crescent Group

Past agency experience is a must !

We are on the lookout for two enthusiastic and driven Client Servicing Executives to join our vibrant team in Gurugram. This is a fantastic opportunity for professionals who are passionate about client relationship management and have expertise in both mainline and digital servicing.

Role Overview

As a Senior Client Servicing Executive role you will act as the key liaison between our agency and our clients. You’ll be responsible for ensuring smooth coordination, timely project delivery, and high client satisfaction while working across both mainline and digital marketing campaigns.

Key Responsibilities

Serve as the primary point of contact for assigned clients, ensuring their requirements are clearly understood and executed.

Manage and deliver mainline (print, outdoor, TV, radio) and digital (social media, paid ads, content marketing) campaigns end-to-end.

Work closely with creative, digital, and strategy teams to deliver impactful solutions within timelines.

Prepare client briefs, campaign reports, and presentations.

Build long-term, trusting relationships with clients through proactive communication and consistent support.

Handle multiple accounts simultaneously while maintaining attention to detail and quality.

Identify client needs and propose new ideas to add value and strengthen partnerships.

Requirements

Bachelor’s degree in Marketing, Business Administration, or related field.

2-3 years of experience in client servicing within advertising or marketing agencies.

Hands-on experience managing mainline campaigns.

Excellent communication, negotiation, and presentation skills.

Strong project management abilities with a proactive approach.

Ability to perform well under pressure and meet tight deadlines.

Immediate joiners will be given preference.