Client Servicing & Event Operations

About The Company

Role Overview

Key Responsibilities

• Lead multiple client accounts independently, overseeing the complete project lifecycle from brief to execution.
• Build and nurture long-term client partnerships through strategic communication, trust, and proactive relationship management.
• Conceptualize, plan, and execute high-impact events, activations, and brand experiences aligned with client objectives.
• Drive creative ideation and develop compelling event proposals, presentations, and pitches.
• Oversee cross-functional collaboration with design, production, logistics, and vendor teams to ensure seamless execution.
• Manage project budgets, timelines, and deliverables with strong financial and operational accountability.
• Conduct detailed post-event analysis, reporting, and client feedback sessions to drive continuous improvement.
• Ensure accurate project documentation, data tracking, and reporting using MS Excel and other tools.
• Represent the company in client meetings, vendor negotiations, and on-ground event execution.
• Provide leadership and mentorship to junior servicing and operations team members.
  

Key Skills & Requirements

• 3–5 years of experience in client servicing and event management
• Proven track record in managing large-scale corporate events, BTL campaigns, and experiential marketing projects.
• Exceptional client-handling, communication, and presentation skills with a consultative approach.
• Strong leadership, problem-solving, and multitasking abilities.
• Proficiency in MS Office Suite (Excel, PowerPoint, Word); familiarity with project management tools is an advantage.
• Strategic thinker with hands-on execution capability and attention to detail.
• Willingness to travel as per project or client requirements