Client Services Representative

2 - 6 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Client Services Representative at OBM Events & Marketing, your primary responsibility will be to manage client interactions, ensure customer satisfaction, and provide exemplary customer service. You will be located in Chandigarh and will work closely with the event planning team to meet client needs and ensure flawless execution of events. Key Responsibilities: - Manage client inquiries and resolve issues efficiently - Maintain financial records related to client accounts - Collaborate with the event planning team to ensure client needs are met - Provide excellent customer service and ensure customer satisfaction Qualifications Required: - Client Services and Customer Service skills - Strong Communication and Customer Satisfaction skills - Basic skills in Finance - Excellent organizational and multitasking abilities - Proficiency in MS Office and CRM software - Ability to work independently and as part of a team - Previous experience in event management or a similar role is a plus - Bachelors degree in Business, Communications, or a related field Role Overview: As a Client Services Representative at OBM Events & Marketing, your primary responsibility will be to manage client interactions, ensure customer satisfaction, and provide exemplary customer service. You will be located in Chandigarh and will work closely with the event planning team to meet client needs and ensure flawless execution of events. Key Responsibilities: - Manage client inquiries and resolve issues efficiently - Maintain financial records related to client accounts - Collaborate with the event planning team to ensure client needs are met - Provide excellent customer service and ensure customer satisfaction Qualifications Required: - Client Services and Customer Service skills - Strong Communication and Customer Satisfaction skills - Basic skills in Finance - Excellent organizational and multitasking abilities - Proficiency in MS Office and CRM software - Ability to work independently and as part of a team - Previous experience in event management or a similar role is a plus - Bachelors degree in Business, Communications, or a related field

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