Client Services Representative

Job Description Role Overview: As a Client Services Representative at OBM Events & Marketing, your main responsibility will be to manage client interactions, ensure customer satisfaction, and provide exemplary customer service. You will handle client inquiries, resolve issues efficiently, and maintain financial records related to client accounts. Collaboration with the event planning team is crucial to ensure client needs are met and events are executed flawlessly. Key Responsibilities: - Manage client interactions and ensure customer satisfaction - Handle client inquiries and resolve issues efficiently - Maintain financial records related to client accounts - Collaborate closely with the event planning team to ensure client needs are met and events are executed flawlessly Qualifications: - Client Services and Customer Service skills - Strong Communication and Customer Satisfaction skills - Basic skills in Finance - Excellent organizational and multitasking abilities - Proficiency in MS Office and CRM software - Ability to work independently and as part of a team - Previous experience in event management or a similar role is a plus - Bachelors degree in Business, Communications, or a related field,