Client Services Representative

Company Description

Aditac Solutions & Services Pvt. Ltd. specializes in providing innovative solutions for Retail Design (Turnkey Solutions) and Exhibition Design (Fabrication). The company is dedicated to delivering creative and strategic design solutions that meet and exceed client requirements. With a focus on excellence, Aditac strives to create cross-sensory experiences to ensure client success. The organization is well-known for its exceptional quality and creative execution within the design industry. To learn more about our work, please view our portfolio: Aditac Video Profile.

Role Description

This is a full-time, on-site role for a Client Services Representative based in Gurugram. The individual in this position will manage client relationships, prioritize customer satisfaction, and ensure the delivery of effective customer service. Other responsibilities include handling client inquiries, facilitating communication between internal teams and clients, and providing support in finance-related matters associated with client accounts. The Client Services Representative will play a pivotal role in enhancing customer experiences and fostering strong, lasting client relationships.

Qualifications

• Strong proficiency in Client Services and Customer Service, with a proven ability to address customer needs effectively.
• Excellent Communication skills, including active listening and clear articulation to ensure efficient interactions with clients and team members.
• Demonstrated expertise in achieving Customer Satisfaction and building rapport with clients.
• Basic understanding or experience with Finance-related tasks, including handling accounts and budgets for client services.
• Ability to handle multiple responsibilities, prioritize tasks, and work in a fast-paced on-site environment in Gurugram.
• Additional language skills, problem-solving capabilities, and a proactive attitude are considered valuable assets.

Interested candidates please mail your cv to hr@aditac.com