Client Services Representative

Company Description

OBM Events & Marketing is dedicated to crafting exceptional events that leave a lasting impact. Based in Chandigarh and with over 10 years of experience, we offer comprehensive event management services across North India, including Jammu & Kashmir, Haryana, Punjab, Himachal Pradesh, and Uttarakhand. Our services range from corporate events and personal celebrations to brand activations and sports events, all tailored to meet your specific goals. We bring creative solutions, meticulous planning, and a client-first approach to ensure every event is unique and memorable.

Role Description

This is a full-time on-site role for a Client Services Representative located in Chandigarh. The Client Services Representative will be responsible for managing client interactions, ensuring customer satisfaction, and providing exemplary customer service. The role includes handling client inquiries, resolving issues efficiently, and maintaining financial records related to client accounts. The representative will collaborate closely with the event planning team to ensure client needs are met and events are executed flawlessly.

Qualifications

• Client Services and Customer Service skills
• Strong Communication and Customer Satisfaction skills
• Basic skills in Finance
• Excellent organizational and multitasking abilities
• Proficiency in MS Office and CRM software
• Ability to work independently and as part of a team
• Previous experience in event management or a similar role is a plus
• Bachelor’s degree in Business, Communications, or a related field