Company Description OBM Events & Marketing is dedicated to crafting exceptional events that leave a lasting impact. Based in Chandigarh and with over 10 years of experience, we offer comprehensive event management services across North India, including Jammu & Kashmir, Haryana, Punjab, Himachal Pradesh, and Uttarakhand. Our services range from corporate events and personal celebrations to brand activations and sports events, all tailored to meet your specific goals. We bring creative solutions, meticulous planning, and a client-first approach to ensure every event is unique and memorable. Role Description This is a full-time on-site role for a Client Services Representative located in Chandigarh. The Client Services Representative will be responsible for managing client interactions, ensuring customer satisfaction, and providing exemplary customer service. The role includes handling client inquiries, resolving issues efficiently, and maintaining financial records related to client accounts. The representative will collaborate closely with the event planning team to ensure client needs are met and events are executed flawlessly. Qualifications Client Services and Customer Service skills Strong Communication and Customer Satisfaction skills Basic skills in Finance Excellent organizational and multitasking abilities Proficiency in MS Office and CRM software Ability to work independently and as part of a team Previous experience in event management or a similar role is a plus Bachelor’s degree in Business, Communications, or a related field
Job Description Role Overview: As a Client Services Representative at OBM Events & Marketing, your main responsibility will be to manage client interactions, ensure customer satisfaction, and provide exemplary customer service. You will handle client inquiries, resolve issues efficiently, and maintain financial records related to client accounts. Collaboration with the event planning team is crucial to ensure client needs are met and events are executed flawlessly. Key Responsibilities: - Manage client interactions and ensure customer satisfaction - Handle client inquiries and resolve issues efficiently - Maintain financial records related to client accounts - Collaborate closely with the event planning team to ensure client needs are met and events are executed flawlessly Qualifications: - Client Services and Customer Service skills - Strong Communication and Customer Satisfaction skills - Basic skills in Finance - Excellent organizational and multitasking abilities - Proficiency in MS Office and CRM software - Ability to work independently and as part of a team - Previous experience in event management or a similar role is a plus - Bachelors degree in Business, Communications, or a related field,
Company Description OBM Events & Marketing is a premier event management company based in Chandigarh, with over a decade of experience crafting memorable events across North India. Serving regions like Jammu & Kashmir, Haryana, Punjab, Himachal Pradesh, and Uttarakhand, OBM specializes in organizing corporate events, personal celebrations, brand activations, and sports events. The company is known for its creative solutions, meticulous planning, and client-first approach, ensuring every event is tailored to meet clients' goals. With a proven track record of delivering successful and impactful events, OBM continues to earn the trust of leading brands and organizations. Role Description This is a full-time, on-site role located in Chandigarh for a Client Services Representative. Responsibilities include assisting clients with inquiries, providing excellent customer service, ensuring client satisfaction, and supporting communication between clients and internal teams. The role also involves managing client accounts, addressing feedback, and fostering strong client relationships throughout the event planning process. Qualifications Strong Client Services and Customer Service skills to assist clients in meeting their needs effectively Excellent Communication skills to handle client interactions and ensure clarity in correspondence Focus on Customer Satisfaction to build lasting relationships and maintain high levels of client trust Basic understanding of Finance to manage client accounts and ensure clarity in invoicing and budget handling Proactive problem-solving abilities, attention to detail, and strong organizational skills Bachelor's degree in Business, Marketing, or a related field is preferred Prior experience in a customer-facing or client relations role is advantageous Adaptability to work in a dynamic, fast-paced environment, ensuring seamless event support