Client Services Executive

Job Responsibility:

• Manage Client Accounts: Develop and maintain strong relationships with clients, serving as the primary point of contact for their needs, inquiries, and concerns.
• Understand Client Requirements: Gather and analyse client briefs to comprehend their objectives, preferences, and expectations for advertising campaigns or projects.
• Coordinate Project Execution: Liaise between clients and internal teams, such as creative, media, and production, to ensure smooth execution of projects while meeting the client expectations and deadlines.
• Present Proposals and Reports: Prepare and present advertising proposals, campaign strategies, progress reports, and performance analytics to clients, highlighting achievements and areas for improvement.
• Resolve Issues and Conflicts: Address client concerns, complaints, or conflicts promptly and professionally, seeking mutually beneficial resolutions to maintain positive client relationships relationships.
• Stay Updated on Industry Trends: Keep abreast of industry developments, competitor activities, and emerging advertising trends to offer innovative solutions and maintain a competitive edge.
• Foster Client Loyalty: Proactively engage with clients to identify opportunities for upselling or cross-selling additional services, aiming to increase client satisfaction and retention.
• Ensure Compliance and Quality: Ensure all advertising materials and campaigns adhere to regulatory requirements, industry standards, and agency quality benchmarks, maintaining the agency’s reputation for excellence.

Requirements:

• Bachelor’s degree in Marketing, Advertising, Communications, Business, or a related field.
• 1–2 years of experience in an advertising or marketing agency environment.
• Excellent verbal and written communication skills.
• Strong presentation skills with the ability to build and deliver engaging client presentations.
• Proficient in MS Word/Excel for drafting briefs, reports, and documents.
• Proficient in MS PowerPoint / Google Slides for building decks and client presentations.
• Highly organised with strong attention to detail.
• Proactive, solution-oriented, and able to manage multiple tasks simultaneously.

If you believe you possess the essential qualities to be a valuable addition to our team, kindly

Contact us at jobs@nyasa.co.in or call 87800-80515