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1.0 - 6.0 years

3 - 8 Lacs

Jaipur

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About Rentokil PCI About the Role: CCE/Sr. CCE will be a forerunner in establishing a positive connection with customers, understand the issues and provide a resolution to the best of his/her capabilities. The incumbent will also be responsible to achieve business requirements as per the KPI defined for the role. Job Responsibilities: Maintain Effective Customer Contact Management. Be a catalyst in solving customer related issues. Coordinate with different stakeholders to achieve the common objecti

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0.0 - 5.0 years

2 - 7 Lacs

Lucknow

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To identify, source and secure both long term and short-term pest control & prevention business opportunities. To develop new business opportunities within current and new customer bases in accordance with the sales strategy. To look after client retention by ensuring customers ongoing expectations is met. To manage day to day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To provide reports as per the requirement. To assist with debt collection Do you have what it takes? If you want to be considered for this role you will need: Graduate or MBA Fresher with Good sales knowledge and communication skills Good Interpersonal & Networ

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4.0 - 9.0 years

5 - 10 Lacs

Bengaluru

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ABOUT US: About Rentokil Initial Hygiene Part of the Rentokil Initial group, Initial Hygiene operates in more than 90 countries and is the trusted hygiene solution provider globally. Together with 120 years of experience with tailored solutions to meet customised business needs, assuring 100% peace of mind with our services. Initial Hygiene offers the widest range of washroom hygiene services including the provision and maintenance of products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions. We go further to protect and enhance the things that matter most to you. Since 1903, we have built a large network of core support services which allows us to deliver washroom services, floor care and scenting solutions. Driven by science and years of experience, our solutions are tailored to meet the exact needs of your business and delivered without interruption to your operations. For more details: https://www.initial.com/in/ POSITION RESPONSIBILITIES / REQUIREMENTS: The incumbent will be responsible for actively seeking out and engaging customer prospects. Providing complete and appropriate solutions for every customer in ord

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5.0 - 10.0 years

6 - 15 Lacs

Mumbai, Mumbai (All Areas)

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Designation: Manager Skills: Loyalty Account Management As SPOC for Client related to the Program: Conceptualize the loyalty program map the client journey along with the business teams, create program goals which are aligned with company goals. Design loyalty Campaign & Scheme - Conceptualizing, Development, Execution: Coordinate on monthly/ yearly engagement calendar for implementation. Understand Operational Issues faced related to the Loyalty Platform-application related /system integration related (Bug, Ad hoc Reports, Minor Change requests in existing functional) log problem in issue tracking platform-PACE and follow up with Technical Support Team for resolution within agreed SLA. Coordinate with the Technical Team at Client end to resolve Database/Integration related issues if any. Program Review (Campaigns /Enhancements / Operations/ New Idea generation), recommendations and benchmarking as well evolving and executing measures to increase the adoption KPI’s including but not limited to calling users /client officers, providing information needed if any, resolution of program related queries raised by client executives, conducting trainings, etc. Handle Client queries related to the program. Frame the SOW related to new technical development requests/enhancement requests received from Client and communicate to designated Business Analyst in BU at HO. Coordinate with technical team to ensure timely development, UAT and implementation of platform enhancement features as required from time to time. Manage Client expectations and maintain good relationship with Client. Candidate Specifications Experience as Loyalty Account Manager or Program Manager Good communication and Client relationship management skills.

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1.0 - 3.0 years

2 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Inter Department 1) With Web team , Sharing Issues with Client websites who are part of AMC, Checking with team and following up on the same, Ensuring client is given an Update on the status 2) With web Team , Ensuring We have Communicated the Requirement given to Web from client, Taking follow ups on client approvals in order to proceed ahead with web Projects . SEO 1) To communicate with Clients with the SEO team has to get communicated, if anything is needed approvals the same needs to be taken , again follow-ups where required 2) To ensure, We are following the SEO pattern flow 1) Onboarding 2) Keyword suggestion 3) Keyword Finalisation from client , 4) Baseline report, 5) On page creation 6) On page checking 7) On page Sending for approval 8) On page implementation - web 9) web technical if any - web / SEO coordination 10) Ranking Reports Mailbox management 1) checking emails on regular Basis 2) Ensuring each Email has TAT of 24 hours , except on weekends/ Holidays 3) Communicating emails which have come only on mailbox to respective Clikcup Task, Disucsion if any with relevant team . Client Meetings 1) Introducing Self, About the company and the services , How long we have been industry .No of clients we have Industries we cater to , regions we cater to , About being a Singpore based company , growth Story 2) Giving Visiting card , taking one as well if not the relevant details, email id , name number 3) Discussing The Need, Solutions we can offer 4) Discussing when next will be send out a communication , and when can we discuss it with the client over ameeting or call Whatsapp Texts 1) Replying to whatsapp msgs , As and when required atleast within 30 min to 1 hour 2) checking relevant stuff with teams , and then giving appropriate information to clients Review meetings 1) setting up review meetings to discuss what work was done , what are next steps if any concerns to be addressed in the meeting

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3.0 - 7.0 years

8 - 12 Lacs

Bengaluru

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Job Description: Business Development: Sell online Property solutions to clients-Real Estate Developers and Consultants by assessing their business requirements and tailor pitch the solutions. Business Acquisition: Achieve sales targets by growing business through acquiring new clients from assigned territory. Lead Generation: Developing a database of qualified leads through referrals, telephone canvassing and cold calling and establishing relationships. Client Service & Engagement: Actively engage with the customers by monitoring product delivery, demonstrations and trainings. Closure & Collection: Manage prospects, negotiate and freeze on commercials taking them to a logical closure with required documentation and ensure timely collection. Process Compliance: Partner with other departments (i.e. Legal, Finance, product) to ensure process compliance and adherence to guidelines. Role Expectation Candidate should have their own convenience Willingness for client meeting and Managing Existing Client base Should be open to work as a team player Should work Independently and self-motivated to work as individual

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2.0 - 5.0 years

9 - 12 Lacs

Bengaluru

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Overview: As a Senior Customer Success Representative , you will be the driving force behind ensuring client satisfaction, retention, and growth. You will manage and nurture client relationships from onboarding to long-term engagement, resolve challenges proactively, and identify opportunities for expansion and upselling. Your ability to balance strategic oversight with hands-on execution will be crucial in fostering strong partnerships and maximizing customer value. You will collaborate closely with internal departments including Ad Operations, Sales, and Marketing to deliver superior service and business results. Responsibilities: 1. Customer Retention and Growth: Maintain a consistent revenue base through effective account retention and renewal strategies. Identify and act on upsell and cross-sell opportunities based on market insights and client needs. Focus on daily outreach targets and performance metrics. 2. Client Relationship Management: Serve as the primary point of contact for clients, managing relationships from onboarding through long-term partnership. Manage and resolve any critical client issues with professionalism and urgency. 3. Strategy and Market Insights: Collaborate with the Ad Operations team to tailor strategies based on client goals and industry dynamics. Provide valuable insights from the market/publishers to refine service offerings and drive client success. 4. Client Consultation: Recommend the most suitable solutions aligned with client business goals and performance enhancement. Present and communicate ideas clearly and persuasively in meetings and presentations. 5. Reporting and Analysis: Monitor and report on client satisfaction, overall account performance, and project status using internal tools. Prepare comprehensive reports and suggest areas of improvement based on performance metrics and client feedback. Qualifications: 2 to 5 years of experience in a customer success, client servicing, or related role. Proven track record in client relationship management, renewals, and upselling. Strong verbal and written communication with excellent presentation and negotiation skills. Demonstrated leadership qualities in managing individual client accounts and projects. Proficiency in marketing strategies and the ability to interpret industry trends. Proactive, analytical, and solution-oriented mindset. Comfortable working independently and collaboratively in a dynamic environment. Hands-on experience with MS Office (Word, Excel, PowerPoint). Familiarity with CRM tools is a plus.

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0.0 - 4.0 years

0 - 2 Lacs

Jaipur

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Onboard new clients, ensuring a transition from Sales and help them get started with our software platform. Serve as main contact for a portfolio of clients, building strong relationships Respond to product inquiries and provide technical guidance.

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1.0 - 4.0 years

4 - 4 Lacs

New Delhi, Faridabad, Delhi / NCR

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As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost

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4.0 - 9.0 years

10 - 14 Lacs

Gurugram

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Job Summary We are seeking a highly motivated and experienced Customer Relationship Manager to join our dynamic team. The ideal candidate will be responsible for managing and nurturing relationships with our valued customers, ensuring their satisfaction throughout their journey with us, from pre-sales inquiries to post-possession support. This role is crucial in upholding our brand reputation and driving customer loyalty. Key Responsibilities Customer Lifecycle Management: Oversee the entire customer journey, from initial inquiry and booking to possession and post-sales support. Relationship Building: Develop and maintain strong, positive relationships with customers, acting as their primary point of contact for all queries, concerns, and feedback. Query Resolution: Efficiently and effectively address customer inquiries, complaints, and requests, ensuring timely resolution and high levels of satisfaction. Communication: Proactively communicate project updates, payment schedules, legal documentation requirements, and other relevant information to customers. Documentation Management: Ensure accurate and timely completion of all customer-related documentation, including agreements, payment receipts, and other legal formalities. Payment & Collections Follow-up: Coordinate with the finance team for timely collection of payments and address any payment-related queries from customers. Possession & Handover: Facilitate smooth and seamless possession processes, guiding customers through the necessary procedures and documentation. Feedback & Improvement: Collect and analyze customer feedback to identify areas for improvement in our processes and services. Cross-functional Coordination: Collaborate closely with Sales, Marketing, Legal, Construction, and other internal departments to ensure a cohesive and positive customer experience. Database Management: Maintain accurate and up-to-date customer records in the CRM system. Escalation Management: Handle escalated customer issues with professionalism and ensure appropriate resolution. Customer Retention: Implement strategies to enhance customer satisfaction and foster long-term loyalty. Qualifications Bachelor's degree in Business Administration, Marketing, or a related field. Minimum 3+ years of proven experience in Customer Relationship Management, with a strong preference for candidates from the Real Estate industry . Excellent communication (written and verbal), interpersonal, and negotiation skills. Strong problem-solving abilities and a customer-centric approach. Ability to work effectively in a fast-paced and demanding environment. Proficiency in CRM software and Microsoft Office Suite. A strong understanding of the real estate market dynamics in Delhi NCR and Punjab is a plus. Ability to manage multiple tasks and priorities effectively. High level of empathy and emotional intelligence.

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1.0 - 4.0 years

4 - 6 Lacs

Ludhiana, Chandigarh, Delhi / NCR

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As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost

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1.0 - 5.0 years

2 - 5 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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KCD (Client Servicing)- Sr Exec./Assistant Manager Sales & Service Kalyan, Maharashtra, India Individual Contributor Client Acquisition 1 - 5 years Share this job Job Title: KCD (Client Servicing)- Sr Exec./Assistant Manager Sales & Service About The Role : IndiaMART is India's largest online B2B marketplace, connecting buyers with sellers. Over last 25 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 76 million product offerings and 6.7 million responsive supplier base, we provides ease and convenience to our 138 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike. Headquartered in Noida, we have 3,000+ employees located across 32 offices in the country. Experience Range: 1 - 5 years Educational Qualifications: Any graduation,andMBA/PGDM Job Responsibilities: Position holder will be an individual contributor ? Build and manage productive, professional relationships with clients ? Ensure clients are using and deriving benefit from IndiaMART ? Ensure products/services in clients e-catalog are accurately defined ? Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets ? Systematic follow-up and time-bound closures ? Prompt resolution of complaints ? Daily 4-5 in person meetings (F2F) with clients onsite Skills Required Client Services,B2B,Customer Service Candidate Attributes Application of sales techniques Active listening and understanding the business contexts of clients Good Verbal and written communication Ability to work independently You Can Apply if you have: 70%+ marks in 10th and 12th B Tech / Graduate with minimum 2 years experience in sales Freshers with a Post Graduate Degree in ManagementJob CodeKL-UM7AJWWWAbout UsIndiaMART is Indias largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small and medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the companys mission is to make doing business easy. Over the last 28 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'to make doing business easy', appropriately depicts our approach. With 104 million product offerings and 7.8 million responsive supplier base, we provide ease and convenience to our 187 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike. IndiaMART has been the proud recipient of the "Most Promising Company of the Year at the CNBC Awaaz CEO Awards in 2019, Video Content in a Business Website- Special Mention at Video Media Awards and Summit 2019, Best Online Classified Website at Drivers of Digital Summit & Awards 2018, Best Business App Award at GMASA 2017, Special Contribution Award at WASME Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the E-business and Financial Inclusion category and Red Herring 100 Asia Awards 2008.IndiaMART has over 5,186 employees located across 61 offices in the country. We look forward to having you as a part of the team.Why Us?Our greatest assets are the IndiaMARTians. For our employees personal and professional development, we provide a variety of career advancement opportunities as well as learning and development activities.They get the benefit of working with India's largest online B2B marketplace along with a fast-paced career progression. Potential employees can advance to the leadership roles within five years of their work tenure. We have more than 500 employees working with us who are testimony to this program.The superheroes take advantage of our cutting-edge I-LEAP program, which allows employees to "Learn as they Work. Our Superlative Incentive Programs, arguably among the best in business today, allows them to earn more as they do more.IndiaMART is an Equal Opportunity Employer. All eligible applicants are considered for further rounds of discussions regardless of their race, religion, caste, creed, color, gender, marital status, age, political views, ethnicity, disability status, or any other characteristic protected by law.IndiaMART believes in creating a conducive work environment that promotes diversity while working as one team responsible for achieving our common goals with passion and integrity. These form our core values (TRIP).

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1.0 - 3.0 years

2 - 4 Lacs

Jalandhar, Chandigarh, Delhi / NCR

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As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost

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1 - 3 years

2 - 4 Lacs

Jalandhar, Chandigarh, Ambala

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As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost

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- 3 years

2 - 4 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Role & responsibilities Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite You Can Apply if you have: 60%+ marks in 10th and 12th B Tech / Graduate with minimum 9 months of experience in sales Freshers with a Post Graduate Degree in Management/MBA/MMS

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7 - 10 years

6 - 8 Lacs

Noida

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Job Title: Relationship Manager (CRM) BPO Operations Location: Noida Employment Type: Full-Time Experience Required: Minimum 5 years in BPO Operations About the Role: We are seeking a dynamic and presentable Client Relationship Manager (CRM) with a strong background in BPO operations. The ideal candidate will have excellent communication skills, a deep understanding of BPO industry metrics and client expectations, and a proven track record of driving client satisfaction through effective coordination and follow-ups. Key Responsibilities: Act as the primary point of contact for key clients, ensuring their requirements are met with efficiency and professionalism. Manage end-to-end client communication, operations coordination, and issue resolution. Understand and use BPO industry terminologies such as AHT, SL, CSAT, Rebuttals, Attrition, Shrinkage, etc. Drive operational alignment and service delivery across departments to meet client expectations. Ensure timely and proactive follow-ups with internal stakeholders to resolve client issues and requests. Build, maintain, and nurture long-term relationships with clients. Prepare and share client reports, feedback, and performance updates regularly. Education: Graduate (MBA preferred) Experience: Minimum 5 years in managing domestic or international BPO operations Skills & Competencies: Excellent verbal and written communication skills Presentable and professional demeanor Strong understanding of BPO operations and KPIs Proactive, detail-oriented, and highly organized Strong follow-up and coordination skills Client-first attitude with problem-solving mindset What We Offer: A collaborative work environment Opportunities to work closely with senior leadership and top-tier clients

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4 - 9 years

5 - 9 Lacs

Mumbai, Ahmedabad, Aurangabad

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Specialization: Cardio Vascular Responsibilities Establish and maintain relationships with clients - Hospitals / Surgeons / Dealers / Stockists / Distributor Educate clients and attend Medical Expo to conduct product demonstrations Generate potential leads for future sales Set and exceed sales targets Track and report sales in organized manner Communicate effectively Client Retention Address feedback / Complaint and resolve it with the help of RSM Negotiate long term contracts Qualifications Bachelor's degree Min 3 years of prior experience in pharma / heathcare / medical devices Strong work ethic and communication skills Proficient in Microsoft Office suite and customer relationship management software Ability to travel in order to do business

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8 - 13 years

15 - 30 Lacs

Kolkata, Mumbai (All Areas)

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Looking for GM and AM / DM Freight Forwarding for a Leading Logistics Group GM - Freight Forwarding Role & responsibilities: Sharing of client leads with sales team to focus on bringing new customers on board. Proper checking and Approval of all quotation and Jobs for all verticals i.e. Ocean, Air, Project. To accompany with sales team when necessary to bring new customer on board and recovery of payment, if it is delayed beyond a certain limit or to solve any problem arise with customer. Conducting weekly sales meeting to discuss the outstanding with current customers and the targeted customers with their feedback and enquiries generation. All types of credit, commission approvals from management. Bringing new customers on board, sending them quotation, building relations with customers. Guiding operation team wherever required expertise in handling and custom clearance activities of any typical commodity. Team building activities within the team members to co-operate with each other where ever necessary. Achieve monthly / annual revenue budge Filling of any fresh sales staff wherever necessary. Asst. Mgr / Dy. Mgr - Freight Forwarding Division: Role & responsibilities: Plan, organize, and execute freight forwarding projects from initiation to completion. Coordinate with clients to understand their logistics requirements and develop customized solutions. Negotiate contracts with carriers, suppliers, and other service providers to secure favourable terms and pricing. Manage project budgets and timelines, ensuring adherence to financial targets and delivery deadlines. Oversee the transportation and logistics process, including scheduling shipments, tracking cargo, and resolving any issues that arise. Provide regular updates to stakeholders on project progress, highlighting achievements and addressing any concerns. Collaborate with cross-functional teams, including operations, sales, and customer service, to ensure seamless project execution. Conduct risk assessments and implement mitigation strategies to minimize disruptions to the supply chain. Stay informed about industry trends, regulations, and best practices to continually improve project management processes. Foster strong relationships with clients and business partners to drive customer satisfaction and loyalty. Preferred candidate profile

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1 - 3 years

4 - 4 Lacs

Jaipur

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As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost

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1 - 3 years

2 - 3 Lacs

Pithampur, Ahmedabad, Bengaluru

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Coordinating with clients & operations team for smooth running of process. Resolving Customers queries. Tracking & Tracing the shipments. Preparing MIS. Dealing with inbound and outbound phone calls. Monitoring entire process of pick up to delivery. Required Candidate profile cadidates are required to have: 1. Good Communication and soft spoken skills. 2. Fluency in English communication. 3. MS Excel & MIS preparation skills. 4. Good knowledge related to ERP.

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1 - 6 years

5 - 7 Lacs

Hyderabad, Ahmedabad, Chennai

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Sourcing new clients through continuous persuasion Managing favorable relationships with existing and new clients Driving account productivity by deepening of the account Pursuing top management in different sectors Developing new opportunities

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4 - 9 years

9 - 19 Lacs

Pune

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Request you to please share resume-vidhi.miglani@indiamart.com or whatsapp-9034322628 Job Description: Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct face-to-face client meetings daily to drive engagement and retention Key Skills: Expertise in client engagement and application of effective field sales strategies Strong problem-solving ability with quick decision-making under pressure Excellent verbal communication and active listening skills Strategic mindset with the ability to identify and create new business opportunities Proven team management and interpersonal capabilities Skilled in data analysis, reporting, and performance tracking Target-driven with a strong focus on achieving and exceeding goals Demonstrated leadership with the ability to inspire and guide large teams

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1 - 5 years

10 - 20 Lacs

Mumbai, Thane, Chandigarh

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1) Address Personal Banking, Business Banking, Wealth & Insurance needs of HNI clients. 2) Achieve the Targets set in terms of product mix. 3) 360 degree coverage of client needs across his personal & business banking/financial needs. 4) Relationship Management profile involving acquiring, growing and deepening HNI customer relationships through effective relationship management. 5) Focusing on the analysis and satisfaction of HNI Customers financial, banking, investment and business needs and objectives. 6) Provide professional customer service to achieve a high percentage of customer wallet share and satisfaction leading to client retention and growth. 7) Manage the portfolio to de-risk against attrition and achieve stability of book. 8) Manage the key performance indicators at the highest level. 9) Manage the customer transition with utmost sensitivity. 10) Ensure compliance with these policies and procedures on an ongoing basis. 11) Any suspicious transaction must immediately be reported to the supervising officer. Location: Bengaluru,Hyderabad,Chennai,Kolkata,Kochi,Pune,Udaipur,Jodhpur,Jaipur,Surat

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2 - 5 years

2 - 4 Lacs

Jaipur

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We are seeking a dynamic and result-oriented professional to join our team as a Business Development & Marketing Executive. The ideal candidate will play a pivotal role in expanding our business through innovative strategies, strong communication skills, and a passion for growth. This role requires a proactive individual who can drive sales, plan marketing campaigns, and enhance our presence across digital and offline platforms. Key Responsibilities: Generate and drive sales through a confident and professional presence in client interactions and presentations. Develop and execute custom business strategies to drive growth and meet revenue targets. Plan and manage online and offline marketing campaigns to improve visibility and attract leads. Utilize social media and digital platforms effectively for brand promotion and lead generation. Maintain excellent written and verbal communication in all internal and external interactions. Build and nurture client relationships to enhance repeat business and referrals. Collaborate with cross-functional teams to align marketing efforts with business goals. Continuously monitor market trends, competitor activities, and consumer behavior to adjust strategies accordingly. Candidate Requirements: Strong verbal and written communication skills . Presentable and confident in client-facing roles, with a proven ability to influence and persuade. Dynamic, enthusiastic, and self-motivated , with a passion for driving business growth. Proven ability to strategize and execute business development initiatives independently. Good understanding of social media, digital marketing, and promotional tools . Ability to plan and execute both online and offline marketing initiatives effectively. Committed to contributing to the companys long-term success and increasing sales revenue .

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- 2 years

2 - 4 Lacs

Ahmedabad

Work from Office

- Handle execution of services such as:LLC/C-Corp/S-Corp registration in the USA,EIN application,Federal & State Tax filings,Annual Compliance Filings - Work with US-based agents for smooth execution - Stay updated with changes in US compliance laws Required Candidate profile -Fresher or up to 2 years of experience in US compliance -Understanding of US company structures, EIN & IRS compliance is plus -Willingness to work in flexible hours to support US time zones if needed Perks and benefits Incentives

Posted 2 months ago

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