2369 Client Retention Jobs - Page 32

As an Account Manager with 2+ years of experience in the SaaS or IT Software industry, your role will involve managing and growing relationships with existing B2B clients across the GCC and Middle East region. You will be responsible for driving renewals, retention, and building strong long-term partnerships. Identifying opportunities to upsell and cross-sell SaaS solutions to meet client business needs will be a key part of your daily activities. Additionally, you will serve as the main point of contact for client escalations, queries, and ongoing account support, ensuring high levels of customer satisfaction by coordinating with internal teams (sales, product, support). Understanding clien...

Responsibilities: Manage new & existing clients Generate leads via cold calls Take appointments, understand needs Send cost quotations Coordinate with creative team Prepare PPTs for pitches Maintain daily reports. Health insurance Annual bonus

Job Title: Key Account Manager (Business Development) Department: Sales and Marketing Reports To: COO Location: [Jeedimetla] Job Summary: The Key Account Manager is responsible for driving the growth of the company by developing new business opportunities, maintaining customer relationships, and ensuring the smooth execution of orders. This role involves preparing cost sheets, finalizing prices, handling customer queries and issues, coordinating with various departments, and visiting customers to stay informed about new projects and improvements. The ideal candidate will have an MBA, 10 to 15 years of relevant experience, excellent communication and problem-solving skills, and the ability to...

Title: Client Success Specialist Location: Gurgaon Work Format: Full time work from office Job Description summary: The Principal Client Success Specialist is a highly skilled subject matter expert, responsible for building and maintaining the client relationship to drive value for the client and increased lifetime value for the company. This role is responsible for multiple large-scale or complex (multi-service) contracts for complex or strategically important clients. As the primary post-sale point of contact for clients they drive client-facing activity through company's Client Success Management Charters of Adoption, Expansion and Renewal and Competition base acquisition. Acting as the c...

Responsibilities: * Manage client relationships, deliver results. * Oversee project execution, ensure digital expertise. * Collaborate with team on strategic planning, retain clients. * Handle projects, manage digital campaigns.

Responsibilities: * Meet revenue targets through lead gen & client retention * Manage client relationships & generate new business * Achieve sales goals through client acquisition & onboarding Provident fund Annual bonus

Experience: 8+ years Job Title: Technical Account Manager Location: Jaipur, Rajasthan Job Type: Full-Time Department: IT/ Engineering/ Software Development Work Model- Hybrid (4 days WFO & 1 Day WFH in a week) Key Responsibilities: Client Relationship Management: Develop and maintain strong relationships with key accounts to ensure client satisfaction and foster long-term engagement. Value Optimization: Assist clients in maximizing the value of our services by understanding their needs and providing tailored solutions that meet their specific requirements. Technical Liaison: Serve as a liaison between clients and our internal teams on current projects, upcoming projects, and other related ma...

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ...

Position holder will be an individual contributorBuild and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Prompt resolution of client complaints Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures Daily 10-12 meaningful telephone/video calls with clients Educational Qualifications: Any graduation Skills Required: Sales , Customer Service , Telecalling , Telesales , Business Delivery

This role involves servicing of existing key customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives. Educational Qualifications: B.Tech/B.E ,and MBA/PGDM Job Responsibilities: The position holder will be managing a team of 3-4 TL's including 20-30 individuals Build and manage productive, professional relationships with clients Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs Maximize revenue by upselling other services and achieve fortnightly, ...

Role & responsibilities Managing existing Brickwork Rating (BWR) relationships and focusing on additional mandates for credit ratings, grading services, and various risk & advisory mandates. Acquiring new clients through focused research and a consultative approach. The role requires continuous relationship management of the acquired client. Meeting key decision makers, decision influencers, and other senior officials to increase the visibility of Brickwork Ratings (BWR) Meetings could include but are not limited to meeting banks at various levels, branches, and head office Meeting corporate clients at various levels including Finance teams, Treasurer, CFO, Constant updates on market develop...

Role & responsibilities Conduct field visits to meet clients and strengthen relationships. Collaborate with marketing and sales teams to develop retention strategies. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers in person to address concerns and gather feedback. Resolve customer issues promptly and effectively, both in person and remotely. Educate customers on product features and updates during field visits. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience. Customer-centric mindset and a willingness to enga...

Vidal is hiring for Assistant Manager role in CRM Client Servicing Job Title : Assistant Manager -CRM-Client Servicing -TPA Industry Industry : TPA Location: Gurgaon Only candidates from the Health Insurance and TPA industry will be considered for this role. Applicants from other industries are kindly requested not to apply as domain-specific experience is essential. Key Responsibilities: 1 . Management and Retention of Top corporate for the region. 2. Reports on top corporate/insurance companies/brokers to be reviewed with Leadership Team and proactively act on issues before escalations. 3. Fulfilment of SLAs of top stakeholders for the respective region. 4. Oversee timely submission of MIS...

About the Role: 1. Acquire new paid clients and build trust in the company. 2. The position holder will be an individual contributor responsible for driving sales activities within the assigned region. 3. Generate leads from the registered free sellers and convert them into paid sellers by personalized presentations of IndiaMART paid services. 4. Create new sales opportunities for the company's products and services Systematic follow-up with the client for time-bound closure of the sale. 5. Ensure timely collection of payments as per the finalized terms. Eligibility: 1. Graduates with a minimum 9 months of relevant sales experience. 2.MBA with minimum 6 months of relevant experience 3. Shoul...

We are seeking a Relationship Manager Business Development to strengthen customer relationships, drive financial growth, and expand our market presence. The role requires strong client management, sales acumen, and the ability to work with cross-functional teams to deliver value-driven solutions. Key Responsibilities Primary: Build and nurture strong relationships with key customers. Collaborate with internal teams (sales, engineers, senior management) to address customer needs. Execute sales plans to achieve revenue targets. Conduct regular client meetings to ensure satisfaction and long-term engagement. Manage price and SLA negotiations. Handle client escalations and resolve objections eff...

We are seeking a Relationship Manager Business Development to strengthen customer relationships, drive financial growth, and expand our market presence. The role requires strong client management, sales acumen, and the ability to work with cross-functional teams to deliver value-driven solutions. Key Responsibilities Primary: Build and nurture strong relationships with key customers. Collaborate with internal teams (sales, engineers, senior management) to address customer needs. Execute sales plans to achieve revenue targets. Conduct regular client meetings to ensure satisfaction and long-term engagement. Manage price and SLA negotiations. Handle client escalations and resolve objections eff...

@Request you to please share resume on priyanshi.kaushik@indiamart.com Were looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management .Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professi...

Job Description At MakeMyTrip, our client relationships are our top priority. Were looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact. Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. Applicants should also be comfortable working with spreadsheets, audits, and other organizational software. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward! Objectives of this Role Act as the main point of contact in all matters relating to client concerns and needs Build and strengthen client rela...

We are looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in businessmanagement. Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term en...

Manage & grow a portfolio of B2B clients by building strong, long-term relationships Be the Primary point of contact for client accounts, addressing queries & ensuring timely resolution Identify client needs & propose suitable solutions Required Candidate profile Monitor account performance, track key metrics and prepare regular reports Collaborate with internal teams to ensure seamless delivery of services to clients Maintain accurate client data on CRM tools

Corporate Gifting – Manage the full sales cycle: from pre-sales presentations, client engagement, and negotiations to drafting quotes & proposals. Identify and acquire new clients while building strong, lasting relationships to drive business growth Required Candidate profile Skilled in client coordination, lead generation, sales & order processing. Strong B2B corporate sales, relationship management, and communication. Excel knowledge is an added plus.

BD & Sales Manager drives revenue by finding clients, pitching services, closing deals, tracking market trends, and ensuring lasting relationships in the construction sector. Provident fund Gratuity Retention bonus

We are looking for an Senior Client Success Senior Manager with excellent interpersonal skills to lead and manage our dynamic team. Specific Job Duties / Responsibilities: Acting as the key liaison between the company and clients, ensuring that client needs are met. Formulating and executing strategies to improve process efficiency and client satisfaction. Leading the resolution of client complaints and issues, focusing on long-term solutions. Overseeing the collection, analysis, and presentation of client data and financial reports. Auditing and improving billing and collections operations. Managing team performance, resource allocation, and professional development. Keeping up-to-date with...

Description 1. Analyzing business requirements. 2. Increasing the client retention rate in the organization to help increase revenue 3. Design the initial flow diagram and wireframe models 4. Handle escalations 5. Maintain a proper communication channel between the client and the development team 6. Share daily\/weekly\/monthly reports with the stakeholders 7. User acceptance testing as and when needed 8. Experience with tools like Jira, Power BI, Balsamiq, Asana, Figma & Excel ","

New Customer Acquisition Customer retention Business development with all range of products, services & solution Develop new market and grow existing market Ensure payment recovery New Business Generation in Chennai and surrounding areas PPE Sales