ABOUT - Jain Adishwar Hosiery Works LLP is a leading garment trading and sourcing company based in Ranchi, Jharkhand. We offer a wide range of quality readymade garments across Jharkhand, Bihar, West Bengal, and Odisha. Known for reliability and customer focus, our vision is to be the most trusted name in the industry through innovation, quality, and excellent service. Job Overview: We are looking for a highly motivated and results-driven Customer Relationship Manager to join our team. The ideal candidate will be responsible for managing and maintaining customer relationships through effective CRM strategies and techniques to enhance customer satisfaction, retention, and loyalty. This role will involve interacting with both existing and potential customers and tracking customer feedback to provide personalized and seamless customer experiences Key Responsibilities: CRM Management: Maintain and update customer databases. Monitor customer interactions and ensure accurate data entry. Track and analyze customer behaviour to understand their needs and preferences. Customer Relationship Building: Build and maintain strong, long-term relationships with customers to ensure satisfaction and loyalty. Regularly communicate with customers through various channels (email, calls, surveys, etc.). Address customer inquiries, issues, and complaints promptly and professionally. Sales Support: Support the sales team in lead generation, customer follow-ups, and tracking progress through the CRM system. Assist in identifying potential opportunities for upselling and cross-selling to existing customers. Collaboration & Communication: Work closely with the sales, marketing, and customer service teams to align CRM strategies with business objectives. Provide feedback to the relevant departments on customer needs and preferences for better service delivery. Qualifications: Bachelor’s degree in Business Administration, Marketing, or a related field. Proven experience (1-3 years) in customer service, or sales support. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Analytical mindset with the ability to interpret data and make data-driven decisions. Strong attention to detail and organizational skills. Preferred Skills: Experience in B2B or B2C CRM management. Knowledge of customer segmentation and targeting strategies. Ability to manage multiple tasks simultaneously and prioritize effectively. ** Immediate Joiner ** Ranchi based On-site Job ** Only Females

Job Overview: The Operations Manager will be responsible for overseeing and optimizing all aspects of the wholesale operations, ensuring efficient workflows, cost-effective processes, and high standards of customer service. This includes managing inventory, supply chain processes, logistics, order fulfillment, and ensuring the overall performance of the operations team. The Operations Manager will collaborate with other departments to ensure seamless operations and drive continuous improvement within the organization. Key Responsibilities: Oversee the day-to-day operations of the wholesale business, ensuring all processes run smoothly and efficiently. Develop and implement operational strategies to improve productivity, reduce costs, and meet customer expectations. Monitor key performance indicators (KPIs) and report on the effectiveness of operations to senior management. Ensure the timely and accurate fulfillment of customer orders, maintaining high standards of quality and service. Lead, coach, and develop the operations team, ensuring that staff are well-trained and meet performance targets. Ensure compliance with all safety, regulatory, and industry standards in warehouse and operational activities. Coordinate with other departments (e.g., Sales, Marketing, Finance) to streamline processes and meet company goals. Develop and manage budgets for operations, ensuring that financial goals are met. Oversee inventory management, including stock levels, replenishment, and warehouse organization. Identify and resolve operational issues and bottlenecks to improve efficiency. Implement and maintain technology solutions to track and manage operational processes. Continuously assess and improve business processes, suggesting innovations or improvements where necessary. Handle customer complaints and resolve any operational-related issues that may arise, ensuring customer satisfaction. Ensure that all operational documentation is accurate, up-to-date, and compliant with company policies. Conduct regular audits and reviews of processes and practices to ensure operational efficiency and cost-effectiveness. Liaise with suppliers and vendors to negotiate pricing, resolve issues, and maintain strong relationships. Prepare and present reports on operations performance, inventory levels, and operational improvements. Qualifications: Proven experience (3+ years) in operations management, preferably in wholesale, distribution, or a related industry. Strong understanding of supply chain management, inventory control, and logistics. Demonstrated leadership skills, with the ability to manage and motivate a team. Excellent problem-solving abilities and a proactive approach to resolving issues. Strong analytical skills and experience with performance metrics and KPIs. Knowledge of warehouse management systems (WMS), enterprise resource planning (ERP) software, and inventory management tools. Exceptional organizational and time-management skills, with the ability to prioritize and handle multiple tasks simultaneously. Strong communication skills, both written and verbal. Ability to work collaboratively across departments to achieve company objectives. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). improvement. Familiarity with logistics and transportation management.

Job Description: We are looking for a results-driven Business Manager to lead and grow our apparel distribution business. The role involves overseeing sales performance, managing brand relationships, analyzing market trends, and driving profitability. The ideal candidate will align operational execution with business goals, ensuring smooth coordination between sales, marketing, and supply chain teams. Key Responsibilities: Manage and grow brand partnerships and sales channels Develop and implement business strategies to drive revenue and market share Analyze sales data, market trends, and inventory to optimize planning Coordinate with operations, finance, and marketing teams for business alignment Identify new opportunities and streamline processes for improved profitability Plan and execute growth

Operations Manager – Apparel Distribution Job Description: We are seeking a dynamic and detail-oriented Operations Manager to oversee end-to-end operations in our apparel distribution house. The role involves managing inventory, streamlining logistics, coordinating with retail partners, look after the sales team, business expansion, collections and ensuring timely order fulfillment. The ideal candidate will drive operational efficiency, optimize warehouse processes, and lead a team to ensure smooth daily functioning and high service levels. Key Responsibilities: Oversee inventory management, warehousing, and dispatch operations Coordinate with internal departments and retail partners for seamless distribution Implement process improvements for operational efficiency Monitor logistics, transportation, and delivery schedules Ensure compliance with quality, safety, and company standards Manage and lead warehouse staff, including performance tracking and training Customer relations Expansion into new stores, and existing stores Manage sales team Timely collections

Role & responsibilities Making sure all the leads of the clients after placing orders are met. Ensuring your existing clients are satisfied through after-sales service. Always ask them for true feedback. Servicing the client after receiving the order till the time of collection of payment. Resolve the queries and questions of all the clients. Give or support the participants/clients about company products or services. Acting as a point of contact for complaints and escalating issues to the concern. Understand client queries and solve them in any manner. Key skills for Client Relationship Management : Polite disposition. Ability of rigorous followup. The ability to communicate confidently both through speaking and writing with colleagues and clients. Ability to understand the circumstances and act accordingly. Proactive. Thorough knowledge of products/services. Always available on calls. Qualifications: Bachelors degree in Business Administration, Marketing, or a related field. Proven experience (1-3 years) in customer service, or sales support. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Analytical mindset with the ability to interpret data and make data-driven decisions. Strong attention to detail and organizational skills. Preferred Skills: Experience in B2B or B2C CRM management. Knowledge of customer segmentation and targeting strategies. Ability to manage multiple tasks simultaneously and prioritize effectively. ** Immediate Joiner Female Candidates only preferred.

Roles and Responsibilities Conduct market surveys to identify potential clients and their needs. Develop strong relationships with existing clients through effective communication and negotiation skills. Generate leads by visiting potential customers, making presentations, and handling objections. Close sales deals by negotiating prices, terms, and conditions with clients. Meet or exceed monthly targets for lead generation and sales achievement. Desired Candidate Profile 1-3 years of experience in B2B Sales, Field Sales, Lead Generation, or related fields. Strong selling skills with ability to handle pressure situations effectively. Excellent communication skills for building rapport with clients at all levels. Proven track record of meeting or exceeding sales targets consistently.