Client Relations Specialist

Role Overview: As a Client Relations Specialist based at our Faridabad location, your primary responsibility will be to develop and nurture strong relationships with clients, ensuring their satisfaction and fostering long-term partnerships. Your key tasks will include addressing client inquiries, offering support, resolving issues promptly, and maintaining seamless communication. Additionally, you will play a crucial role in gathering client feedback, identifying their needs, and collaborating with internal teams to enhance services. Key Responsibilities: - Build and maintain strong relationships with clients - Address client inquiries and provide necessary support - Resolve client issues promptly and effectively - Ensure seamless communication between clients and internal teams - Gather client feedback and collaborate with internal teams to improve services - Manage multiple client accounts simultaneously Qualification Required: - Strong interpersonal skills for building and maintaining client relationships - Commitment to ensuring customer satisfaction and delivering exceptional customer support - Excellent verbal and written communication skills - Background in Manufacturing industry is required - Problem-solving abilities to address concerns and objections effectively - Organizational skills to manage multiple client accounts efficiently - Familiarity with CRM tools and basic technology proficiency is a plus - Bachelor's degree in Business, Communications, or a related field Additional Details: N/A,