Client Relations Specialist

Company Description

StarClinch is a platform dedicated to discovering and booking performance artists and live entertainers for events such as weddings, parties, corporate events, and more. It hosts an extensive database of talent, including models, dancers, live bands, photographers, musicians, and singers, making it easier to find and book the best entertainers for any gathering. Focused on creating a secure and transparent system, StarClinch bridges the gap between event organizers and performers. The company is committed to fostering opportunities for both entertainers and clients in a reliable, professional, and cost-effective manner. Our team’s passion for performing arts is at the core of building innovative solutions for seamless entertainment bookings, centered in New Delhi.

Role Description

This is a full-time, on-site role for a Client Relations Specialist at our New Delhi office. The Client Relations Specialist will be responsible for building and maintaining relationships with clients, addressing their inquiries, ensuring customer satisfaction, and providing exceptional customer support. Key responsibilities include connecting artists with clients, managing client communications, ensuring smooth coordination and problem resolution, and ensuring that all client requirements are met effectively and professionally.

Qualifications

• Strong interpersonal skills and the ability to build and nurture relationships
• Dedicated to delivering excellent customer satisfaction and maintaining client trust
• Proficiency in client relations and proven experience in customer support roles
• Excellent communication skills, both verbal and written, to engage with clients effectively
• Problem-solving skills and the ability to handle multiple tasks in a fast-paced environment
• Positive attitude, teamwork orientation, and a service-first approach
• Bachelor’s degree in Business, Communications, or a related field
• Experience with client-facing roles in event management or the entertainment industry is a plus