City Head

Job Description

Role & responsibilities Team Leadership & Performance Management: Lead, mentor, and manage ASMs and RMs in the assigned city/territory. Ensure that each ASM and RM achieves their monthly acquisition and revenue targets. Conduct daily/weekly reviews, performance tracking, and data-driven planning. Sales Strategy & Execution: Own the city-level sales plan and execute it in alignment with company objectives. Identify growth opportunities within the B2C market segment. Collaborate with marketing and central teams to drive lead generation and conversion. Process Excellence & Field Management: Ensure adherence to sales SOPs, CRM usage, and reporting discipline. Drive on-ground activities and campaigns to boost productivity and visibility. Handle escalations and support the field team in complex negotiations or closures. Hiring, Training & Team Development: Identify manpower needs, participate in hiring, and ensure timely onboarding. Drive training, skill enhancement, and motivation programs to improve field effectiveness. Customer & Market Intelligence: Stay updated on local competition, pricing, and customer behaviour. Share actionable insights with product and leadership teams to improve offerings Preferred candidate profile Bachelor's degree is preferable. Professional experience of 6-9 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication