223 Churn Management Jobs - Page 4

About the Role: We are seeking a highly motivated and customer-focused individual to join our Customer Success Team. With 3+ years of experience in this role, you will be responsible for providing excellent customer support to our clients for our SaaS product. You will be the primary point of contact for customer inquiries and will work closely with the product and technical teams to resolve customer issues. You will also be required to handle inbound inquiries, provide demos to potential customers, on-board them to the system & follow-up on due renewal payments. Responsibilities: Respond to customer inquiries via phone, email and chat in a timely and professional manner Troubleshoot custome...

We're looking for a highly skilled and motivated Relationship Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. The position holder will be managing a team of 5-6 individuals. Build and manage productive, professional relationships with clients. Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients. Maximize revenue by upselling higher value service...

We're looking for a highly skilled and motivated Relationship Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. The position holder will be managing a team of 5-6 individuals. Build and manage productive, professional relationships with clients. Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients. Maximize revenue by upselling higher value service...

Job Title: Customer Success Executive Location : Bangalore - Next to Kudlu Metro Station, Hosur Road. Shift Timings: 2-11 PM Experience: Freshers (Internship-cum-FTE) to 1 year experience About Us: Cubic Logics is a fast-growing SaaS company specializing in workplace productivity and HR solutions with our flagship platforms, HR365 and Apps 365 , built for Microsoft 365. We serve a global customer base with a sharp focus on user experience, scalable solutions, and measurable value. We're on a mission to simplify enterprise workflows and amplify impact one customer at a time. Role Overview: We are looking for dynamic, self-motivated and driven Customer Success Executive to join our Inside Sale...

About the Company: A pioneer in the Employee Rewards and Engagement category, AdvantageClub.ai was established in 2016. Headquartered in the heart of the tech world, San Francisco, we have consistently pushed the boundaries of innovation and expanded our global footprint while delivering cutting-edge solutions to clients worldwide. AdvantageClub.ai boasts backing from visionary investors like Y Combinator, GrowX Ventures, and Axilor Ventures. We bridge the globe, catering to over 5 million users across 104 countries, from bustling US cities to Southeast Asian hubs and the vibrant markets of UAE and India. This translates to real impact, partnering with industry giants like Concentrix, HCL, T...

Responsibilities: * Manage client relationships from onboarding to retention * Ensure customer satisfaction through churn management * Focus on domestic market with customer success strategy

Appbrew is hiring a Customer Success Manager! Youll manage the full customer lifecycle - onboarding, adoption, retention, and growth. 2-5 yrs in SaaS/e-commerce client success with strong communication & problem-solving skills required. Provident fund Health insurance

Request you to please share resume-vidhi.miglani@indiamart.com JD:- This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. • Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. • Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. • Build and nurture strong, professional relationships with clients to drive long-term engagement. • Hire, train, and retain team members by formulating development plans and addressing their training needs. • Ensure swift and effective resolution of client issues to maintai...

Request you to please share resume-vidhi.miglani@indiamart.com We are seeking a highly skilled and motivated Business Manager to join our dynamic tele sales team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, andensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in Tele Business Management. Job Responsibilities: • The position holder will be managing a team of 20-30 individuals. • Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assignedset of clients. • Build and manage productive, prof...

At Vahan, we are building the first AI powered recruitment marketplace for Drive Channel Partner Growth: Achieve month-on-month growth in onboarding high-intent, high-quality channel partners to Vahan. Lead Generation & Conversion: Generate high-quality leads through various channels and convert them into active partners, maintaining a steady pipeline. Relationship Management: Build and nurture strong relationships with newly onboarded partners to ensure long-term collaboration and support. Churn Management: Manage and reduce first-month churn of newly acquired partners by implementing effective retention strategies. First-Month Placements: Drive first-month placements for newly acquired par...

WORK FROM OFFICE - MON-FRI SHIFT TIMINGS - 5:30 PM - 2:30 AM (NIGHT SHIFT) OFFICE LOCATION - GURUGRAM Job Summary The Customer Success Manager is a high-impact role responsible for owning and growing client relationships. This role is central to driving adoption, ensuring retention, and achieving aggressive upsell, cross-sell, and expansion targets. As a key member of the Client Success Team, youll be accountable for hitting both individual KPIs and contributing to broader team goals, while delivering measurable value to our partners across the higher education landscape. Key Responsibilities Own a portfolio of client accounts and be directly accountable for renewal, retention, and revenue g...

Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support ...

Responsibilities: * Manage client relationships from onboarding to retention * Ensure customer satisfaction through churn management * Focus on domestic market with customer success strategy

Purpose of the Job To handle the complete customer life cycle management of corporate accounts on telecom products like Mobile, FL , DS To ensure end to end service delivery for corporate by agency CRES ; meeting their requirement as per defined TAT and SLA To front end Corporates and ensure nil escalations To ensure regular service camps / coordinator meets to ensure brand visibility at the corporate as well as customer engagement. Deliverables (Maximum 5-6 key responsibilities) To Ensure 100% service level adherence to business processes To increase Collection Efficiency : 0-60 days (COCP - MO & FL), 60-90 days To enhance the Revenue enhancement -Churn Control (COCP) and Upsell. To manager...

Link to apply: https://medibuddy.hire.trakstar.com/jobs/fk0p8q4/ This role is responsible for developing and maintaining strong relationships with strategic clients, driving revenue growth, and ensuring customer satisfaction. This role requires a blend of strategic planning, business development, and operational execution to optimize customer value and long-term partnerships. The ideal candidate should have a strong background in account management, client servicing, and business expansion within a fast-paced, customer-centric environment. Key Responsibilities: Develop and execute a strategic account plan for key clients to maximize revenue and customer satisfaction Identify and capitalize o...

Customer Retention - Helpdesk Pune, India | Full-Time | Client Site Are you someone who is obsessed with taking Ownership and providing end-to-end Customer satisfaction for escalated issues? Analyzing and maintaining the committed TATs and SLAs for Customers? If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization! The Impact you will create in the Job: Maintain relationships with clients, resolve customer issues/queries and create Customer Advocacy to get a higher NPS/ CSAT score. Retain existing business, prevent customer churn and look out for increasing Netcore wallet share and create new opportunities. To convert an escalation or chal...

Role & responsibilities Identify and Deploy Measures to Improve Service Level for customer leading to increased recurring revenue. Customer engagements MBR/QBR-- Develop & Nurture Relationships with relevant people at Client Organization Account wise Network KPI tracking - Undertake Periodic Reviews of Customer network Performance. Shore up recurring revenue opportunities. Closing customer escalations end to end . Forecasting Churn and Revenue Retention Understanding of Network architecture Understanding of Solutions provided Driving SIPs for key KPI improvement Ensures right health (flaps) of critical & high value services Planning for configuring solutions basis customer’s requirements Pre...

About Us: At Vahan, we are building the first AI powered recruitment marketplace for India s 300 million strong Blue Collar workforce, opening doors to economic opportunities and brighter futures. Already India s largest recruitment platform, Vahan is supported by marquee investors like Khosla Ventures, Y Combinator, Airtel, Vijay Shekhar Sharma (CEO, Paytm), and leading executives from Google and Facebook. Our customers include names like Swiggy, Zomato, Rapido, Zepto, and many more. We leverage cutting-edge technology and AI to recruit for the workforces of some of the most recognized companies in the country. Our vision is ambitious: to become the go-to platform for blue-collar profession...

We are looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management. Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. H...

Greetings from Vitelglobal Communications Pvt Ltd!!! Job Title: Sales Manager - Retention & Growth Shift Timings : 6:30 PM to 3:30 AM IST Company: Vitel Global Communications Pvt. Ltd. Location: Begumpet, Hyderabad About the Role: Vitel Global Communications is looking for a results-oriented Sales Manager with a strong focus on customer retention and growth . The ideal candidate will lead sales efforts, manage client relationships, and implement retention strategies to reduce churn and drive long-term customer value in the VoIP/telecom space. Key Responsibilities: Drive B2B sales of VoIP solutions and manage end-to-end sales cycles Develop strategies to reduce churn and boost customer loyalt...

We're looking for a dynamic professional to monitor zonal sales data, forecast revenue, and develop action plans. Recruit, train, and manage teams. Track performance metrics, drive sales via incentives, and gather market feedback. Secure opportunities, conduct presentations, and ensure timely closures. Oversee payment collection and process adherence, with regular performance reviews. Monitor and analyze key zonal data, including sales figures, personnel productivity, client status, and receivables. Accurately forecast weekly, monthly, quarterly, and yearly revenue streams. Identify opportunities and challenges, develop action plans to achieve sales targets, and present sales reports. Recrui...

We are seeking an experienced and dynamic Regional Manager to lead our sales team. The ideal candidate will be responsible for driving sales growth, developing strategies to expand market share, and ensuring the achievement of revenue targets within the designated region. This role requires strong leadership skills, a strategic mindset, and a proven track record in sales management. Job Responsibilities: Managing a 3-Tier Team of 20+ Execs, TLs, and BMs. Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formu...

Title: Client Success Specialist Location: Gurgaon Work Format: Full time work from office Job Description summary: The Principal Client Success Specialist is a highly skilled subject matter expert, responsible for building and maintaining the client relationship to drive value for the client and increased lifetime value for the company. This role is responsible for multiple large-scale or complex (multi-service) contracts for complex or strategically important clients. As the primary post-sale point of contact for clients they drive client-facing activity through company's Client Success Management Charters of Adoption, Expansion and Renewal and Competition base acquisition. Acting as the c...

Job Title: Customer Success Analyst Location: India Employment Type: Full-Time Experience Level: Mid-Level (Minimum 2 Years Experience) Reports to: Head of Customer Success About Us Raindrop Systems Inc. is a fast-growing AI-powered Source-to-Pay platform. With lightning-fast deployment, a new digital front door for everyone to converse with the information you need, and plug-and-play integration, Raindrop rapidly turns scattered, unmanaged spend into managed spend, which becomes actionable spend and ultimately, tangible savings. At Raindrop We're passionate about helping our customers succeed and are looking for a dedicated Customer Success Analyst to join our team and help drive user satis...

Dear All, We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of Customer Success Advisor / Business Partner. We are seeking skilled and detail-oriented Customer Success Specialists (Specialist in International Markets, Preferably US and UK Market) with 5 - 8 years of experience in Customer Success. Location: Nungambakkam, Chennai Shift: US Shift (6.30 PM to 3.30 AM) Work Days: Monday to Friday Purpose of the Job: As Customer Success Business Partner (CSBP) - you will be a trusted advisor for our key customers and strategic service partners. You will be a key bridge to help them maximize the use of our school management software and ensure our d...