186 Churn Management Jobs - Page 3

Responsibilities: * Manage client relationships from onboarding to retention * Ensure customer satisfaction through churn management * Focus on domestic market with customer success strategy

Purpose of the Job To handle the complete customer life cycle management of corporate accounts on telecom products like Mobile, FL , DS To ensure end to end service delivery for corporate by agency CRES ; meeting their requirement as per defined TAT and SLA To front end Corporates and ensure nil escalations To ensure regular service camps / coordinator meets to ensure brand visibility at the corporate as well as customer engagement. Deliverables (Maximum 5-6 key responsibilities) To Ensure 100% service level adherence to business processes To increase Collection Efficiency : 0-60 days (COCP - MO & FL), 60-90 days To enhance the Revenue enhancement -Churn Control (COCP) and Upsell. To manager...

Link to apply: https://medibuddy.hire.trakstar.com/jobs/fk0p8q4/ This role is responsible for developing and maintaining strong relationships with strategic clients, driving revenue growth, and ensuring customer satisfaction. This role requires a blend of strategic planning, business development, and operational execution to optimize customer value and long-term partnerships. The ideal candidate should have a strong background in account management, client servicing, and business expansion within a fast-paced, customer-centric environment. Key Responsibilities: Develop and execute a strategic account plan for key clients to maximize revenue and customer satisfaction Identify and capitalize o...

Customer Retention - Helpdesk Pune, India | Full-Time | Client Site Are you someone who is obsessed with taking Ownership and providing end-to-end Customer satisfaction for escalated issues? Analyzing and maintaining the committed TATs and SLAs for Customers? If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization! The Impact you will create in the Job: Maintain relationships with clients, resolve customer issues/queries and create Customer Advocacy to get a higher NPS/ CSAT score. Retain existing business, prevent customer churn and look out for increasing Netcore wallet share and create new opportunities. To convert an escalation or chal...

Role & responsibilities Identify and Deploy Measures to Improve Service Level for customer leading to increased recurring revenue. Customer engagements MBR/QBR-- Develop & Nurture Relationships with relevant people at Client Organization Account wise Network KPI tracking - Undertake Periodic Reviews of Customer network Performance. Shore up recurring revenue opportunities. Closing customer escalations end to end . Forecasting Churn and Revenue Retention Understanding of Network architecture Understanding of Solutions provided Driving SIPs for key KPI improvement Ensures right health (flaps) of critical & high value services Planning for configuring solutions basis customer’s requirements Pre...

About Us: At Vahan, we are building the first AI powered recruitment marketplace for India s 300 million strong Blue Collar workforce, opening doors to economic opportunities and brighter futures. Already India s largest recruitment platform, Vahan is supported by marquee investors like Khosla Ventures, Y Combinator, Airtel, Vijay Shekhar Sharma (CEO, Paytm), and leading executives from Google and Facebook. Our customers include names like Swiggy, Zomato, Rapido, Zepto, and many more. We leverage cutting-edge technology and AI to recruit for the workforces of some of the most recognized companies in the country. Our vision is ambitious: to become the go-to platform for blue-collar profession...

We are looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management. Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. H...

Greetings from Vitelglobal Communications Pvt Ltd!!! Job Title: Sales Manager - Retention & Growth Shift Timings : 6:30 PM to 3:30 AM IST Company: Vitel Global Communications Pvt. Ltd. Location: Begumpet, Hyderabad About the Role: Vitel Global Communications is looking for a results-oriented Sales Manager with a strong focus on customer retention and growth . The ideal candidate will lead sales efforts, manage client relationships, and implement retention strategies to reduce churn and drive long-term customer value in the VoIP/telecom space. Key Responsibilities: Drive B2B sales of VoIP solutions and manage end-to-end sales cycles Develop strategies to reduce churn and boost customer loyalt...

We're looking for a dynamic professional to monitor zonal sales data, forecast revenue, and develop action plans. Recruit, train, and manage teams. Track performance metrics, drive sales via incentives, and gather market feedback. Secure opportunities, conduct presentations, and ensure timely closures. Oversee payment collection and process adherence, with regular performance reviews. Monitor and analyze key zonal data, including sales figures, personnel productivity, client status, and receivables. Accurately forecast weekly, monthly, quarterly, and yearly revenue streams. Identify opportunities and challenges, develop action plans to achieve sales targets, and present sales reports. Recrui...

We are seeking an experienced and dynamic Regional Manager to lead our sales team. The ideal candidate will be responsible for driving sales growth, developing strategies to expand market share, and ensuring the achievement of revenue targets within the designated region. This role requires strong leadership skills, a strategic mindset, and a proven track record in sales management. Job Responsibilities: Managing a 3-Tier Team of 20+ Execs, TLs, and BMs. Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formu...

Title: Client Success Specialist Location: Gurgaon Work Format: Full time work from office Job Description summary: The Principal Client Success Specialist is a highly skilled subject matter expert, responsible for building and maintaining the client relationship to drive value for the client and increased lifetime value for the company. This role is responsible for multiple large-scale or complex (multi-service) contracts for complex or strategically important clients. As the primary post-sale point of contact for clients they drive client-facing activity through company's Client Success Management Charters of Adoption, Expansion and Renewal and Competition base acquisition. Acting as the c...

Job Title: Customer Success Analyst Location: India Employment Type: Full-Time Experience Level: Mid-Level (Minimum 2 Years Experience) Reports to: Head of Customer Success About Us Raindrop Systems Inc. is a fast-growing AI-powered Source-to-Pay platform. With lightning-fast deployment, a new digital front door for everyone to converse with the information you need, and plug-and-play integration, Raindrop rapidly turns scattered, unmanaged spend into managed spend, which becomes actionable spend and ultimately, tangible savings. At Raindrop We're passionate about helping our customers succeed and are looking for a dedicated Customer Success Analyst to join our team and help drive user satis...

Dear All, We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of Customer Success Advisor / Business Partner. We are seeking skilled and detail-oriented Customer Success Specialists (Specialist in International Markets, Preferably US and UK Market) with 5 - 8 years of experience in Customer Success. Location: Nungambakkam, Chennai Shift: US Shift (6.30 PM to 3.30 AM) Work Days: Monday to Friday Purpose of the Job: As Customer Success Business Partner (CSBP) - you will be a trusted advisor for our key customers and strategic service partners. You will be a key bridge to help them maximize the use of our school management software and ensure our d...

Key Deliverables Increase RMS through upselling, cross-selling, and churn management Manage customer lifecycle across Data, Voice, and Cloud portfolios Identify customer needs and align solutions based on infra and growth plans Provide competition insights and support product penetration strategy Role Responsibilities Collaborate with sales to close opportunities and deepen engagement Understand customer industry domains and evolving trends Navigate conversations to bridge business and technology needs Maintain account health through consultative relationship management

Key Deliverables Increase RMS through upselling, cross-selling, and churn management Manage customer lifecycle across Data, Voice, and Cloud portfolios Identify customer needs and align solutions based on infra and growth plans Provide competition insights and support product penetration strategy Role Responsibilities Collaborate with sales to close opportunities and deepen engagement Understand customer industry domains and evolving trends Navigate conversations to bridge business and technology needs Maintain account health through consultative relationship management

Role & responsibilities: Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product and support. Strong presentation and training skills Customer-focused with a knack of identifying opportunities and solving problems. Preferred candidate profile: Excellent written and verbal communication skill...

Key Responsibilities: Lead Generation & Conversion - Identify leads, give demos, and close deals. Onboarding - Guide new users through our features and ensure smooth setup. Customer Engagement - Stay in touch with customers, understand their problem, and build long term relationships. Retention & Growth - Work on renewals and upsell to existing customers. Feedback - Share customer feedback with Product & Engineering to shape the product roadmap. Qualifications: Bachelors degree (preferably in Business, Communications, or related fields). 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services. Flu...

General Insurance company- Bangalore and Mumbai Process - Retention looking for min 2 year of exp in Sales/ Retention! salary up to 7 Lacs, 6 days of working, Shift Day any 2 days off.. Looking for Female Candidates

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

General Insurance company- Bangalore and Mumbai Process - Retention looking for min 2 year of exp in Sales/ Retention! salary up to 7 Lacs, 6 days of working, Shift Day any 2 days off.. Looking for Female Candidates

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3