223 Churn Management Jobs - Page 5

Key Deliverables Increase RMS through upselling, cross-selling, and churn management Manage customer lifecycle across Data, Voice, and Cloud portfolios Identify customer needs and align solutions based on infra and growth plans Provide competition insights and support product penetration strategy Role Responsibilities Collaborate with sales to close opportunities and deepen engagement Understand customer industry domains and evolving trends Navigate conversations to bridge business and technology needs Maintain account health through consultative relationship management

Key Deliverables Increase RMS through upselling, cross-selling, and churn management Manage customer lifecycle across Data, Voice, and Cloud portfolios Identify customer needs and align solutions based on infra and growth plans Provide competition insights and support product penetration strategy Role Responsibilities Collaborate with sales to close opportunities and deepen engagement Understand customer industry domains and evolving trends Navigate conversations to bridge business and technology needs Maintain account health through consultative relationship management

Role & responsibilities: Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product and support. Strong presentation and training skills Customer-focused with a knack of identifying opportunities and solving problems. Preferred candidate profile: Excellent written and verbal communication skill...

Key Responsibilities: Lead Generation & Conversion - Identify leads, give demos, and close deals. Onboarding - Guide new users through our features and ensure smooth setup. Customer Engagement - Stay in touch with customers, understand their problem, and build long term relationships. Retention & Growth - Work on renewals and upsell to existing customers. Feedback - Share customer feedback with Product & Engineering to shape the product roadmap. Qualifications: Bachelors degree (preferably in Business, Communications, or related fields). 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services. Flu...

General Insurance company- Bangalore and Mumbai Process - Retention looking for min 2 year of exp in Sales/ Retention! salary up to 7 Lacs, 6 days of working, Shift Day any 2 days off.. Looking for Female Candidates

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

General Insurance company- Bangalore and Mumbai Process - Retention looking for min 2 year of exp in Sales/ Retention! salary up to 7 Lacs, 6 days of working, Shift Day any 2 days off.. Looking for Female Candidates

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

General Insurance company- Bangalore and Mumbai Process - Retention looking for min 2 year of exp in Sales/ Retention! salary up to 7 Lacs, 6 days of working, Shift Day any 2 days off.. Looking for Female Candidates

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

About The Role (JD) for the Customer Service Manager (CSM) role in Pune: Job TitleCustomer Service Manager (CSM) – L1/L2 LocationPune, India DepartmentFIG (ROMG) Experience2–5 years Job Overview: We are looking for a Customer Service Manager (CSM) for our Pune location, focused primarily on backend activities and data-driven customer support. The ideal candidate will possess strong communication skills and prior experience in handling external and internal customer service via multiple channels. Key Responsibilities: Handle customer service operations via phone, email, and social media. Manage data entry, data handling, and reporting tasks efficiently. Support churn management and data manag...

Customer Success - Naukri (Zwayam) About the Role The Customer Success team of Zwayam is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as the primary contact point for Zwayam's customers. You will manage a set number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their technical and operational health and realize maximum value from their investment in Zwayam. As a trusted advisor, the CSM will build a track record in customer success through superb communication and extensive knowledge of the Zwayam Hire platform to ensure optimum leverage of key features for business requirements. The CSM strives to become ...

Hiring for a Customer Success Manager with leading firm in Mumbai. This is primarily a farming role focused on repeat client registration and long-term client retention. Strong communication skills. Drop cv at sarika.bhandari@acumont.com

About The Role (JD) for the Customer Service Manager (CSM) role in Pune: Job TitleCustomer Service Manager (CSM) – L1/L2 LocationPune, India DepartmentFIG (ROMG) Experience2–5 years Job Overview: We are looking for a Customer Service Manager (CSM) for our Pune location, focused primarily on backend activities and data-driven customer support. The ideal candidate will possess strong communication skills and prior experience in handling external and internal customer service via multiple channels. Key Responsibilities: Handle customer service operations via phone, email, and social media. Manage data entry, data handling, and reporting tasks efficiently. Support churn management and data manag...

Company Overview: DoSelect, a Skill Intelligent platform acquired by Naukri.com/Infoedge, is a leader in assessments, interviews, and contests. We empower organizations to evaluate and engage top talent. About the Role We are looking for a Customer Success Manager (CSM) to own and grow relationships with customers using our cutting-edge assessment platform . As the key post-sales point of contact, you will ensure a seamless onboarding experience, drive platform adoption, deliver measurable value, and act as a trusted advisor to customers. You will also partner closely with Sales, Product, and other teams to advocate for customer needs, identify upsell opportunities, and help shape the future...

Job Title : Manager - Customer Success Location: Salt Lake, Sector 5, Kolkata Shift Timings: 1:15pm to 10:30pm | Alt Saturdays till 6:30pm Employment Type: Full Time On-Site Industry: Telecommunications, Security and Managed IT Salary: Upto 12 LPA Who are we: Salescom Services, a subsidiary of ABI Business Services, owns & operates 2x separate Businesses with annual turnover past 5M current financial year & has been operating for over a decade. ABI, being the parent Company, does trading as V4One ( https://v4one.co.uk ) & also as V4 Consumer ( https://v4consumer.co.uk ) & both have been trading over a decade led by multi-functional teams & leadership. V4One is a full-service B2B technology p...

Key Job Description: 2-4 years experience in a customer-facing, technical roles in either SaaS, Ecommerce, or Marketing automation technology Manage a portfolio of existing accounts by maintaining engagement and utilizing value-based account management techniques for retention and growth. Lead the onboarding process for new clients and work on any new implementation requirements Conduct regular business review meetings (weekly/monthly/quarterly, as needed) with C-level executives to incorporate account performance metrics, industry insights, best practices for customers, and identification of areas for improvement and growth opportunities. Serve as the initial point of contact for escalated ...

About Us: At Vahan, we are building the first AI powered recruitment marketplace for India s 300 million strong Blue Collar workforce, opening doors to economic opportunities and brighter futures. Already India s largest recruitment platform, Vahan is supported by marquee investors like Khosla Ventures, Y Combinator, Airtel, Vijay Shekhar Sharma (CEO, Paytm), and leading executives from Google and Facebook. Our customers include names like Swiggy, Zomato, Rapido, Zepto, and many more. We leverage cutting-edge technology and AI to recruit for the workforces of some of the most recognized companies in the country. Our vision is ambitious: to become the go-to platform for blue-collar profession...

About Us: At Vahan, we are building the first AI powered recruitment marketplace for India s 300 million strong Blue Collar workforce, opening doors to economic opportunities and brighter futures. Already India s largest recruitment platform, Vahan is supported by marquee investors like Khosla Ventures, Y Combinator, Airtel, Vijay Shekhar Sharma (CEO, Paytm), and leading executives from Google and Facebook. Our customers include names like Swiggy, Zomato, Rapido, Zepto, and many more. We leverage cutting-edge technology and AI to recruit for the workforces of some of the most recognized companies in the country. Our vision is ambitious: to become the go-to platform for blue-collar profession...