Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Cubic Logics
>
Customer Success Executive - C L 293

Customer Success Executive - C L 293

Cubic Logics

0 - 1 years

3 - 5 Lacs

bengaluru

Posted:6 hours ago| Platform:

Apply

Skills Required

client onboarding client engagement order management client retention crm tool churn management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Success Executive

Shift Timings: 2-11 PM

Experience:

About Us:

HR365

Role Overview:

Customer Success Executive

Key Responsibilities:

Act as the primary point of contact for assigned customers, ensuring a smooth onboarding and training experience.
Build strong relationships with customers to drive engagement and long-term satisfaction.
Respond promptly to customer inquiries via email, chat, or calls.
Troubleshoot product-related issues and provide first-level support, escalating when necessary.
Monitor customer usage and proactively identify opportunities for product adoption.
Ensure that subscriptions renewals are done on time.
Collect and relay customer feedback to product, support and development teams.
Collaborate with cross-functional teams to ensure a consistent and high-quality customer experience.

Requirements:

Bachelors or masters degree in Business, Communications, IT, or a related field.
0-1 year of experience in a customer-facing role.
Basic understanding of SaaS, customer success concepts or support processes is a plus.
Basic knowledge of CRM or customer support tools (e.g., Zoho, Freshdesk, Salesforce).
Excellent communication skills (verbal and written).

What We Offer:

For Freshers:

Internship Duration:
3-4 months
Stipend:
20,000 per month
Post-Internship Opportunity:
Yes
Full-Time Employment (FTE)
Contract Duration:
1.5 year (Exceptions are allowed for marriage & further international studies)
Annual CTC (All-Inclusive):
Rs.2,40,000 to Rs.4,00,000

For Experienced:

Full-Time Employment (FTE) with Annual CTC:
Rs.3,00,000 to Rs.5,00,000

More Jobs at Cubic Logics

Business Development Manager - C L 287

Bengaluru

4.0 - 8.0 yrs

INR 6 - 12 Lacs

Vice President Sales (C L 288)

Bengaluru

10.0 - 20.0 yrs

INR 30 - 45 Lacs

Customer Success Manager - C L 286

Bangalore/Bengaluru

3.0 - 8.0 yrs

INR 5 - 12 Lacs

Vice President Sales - C L 289

bengaluru

10.0 - 20.0 yrs

INR 30 - 45 Lacs

Digital Marketing Executive - C L 292

bengaluru

Experience: Not specified

INR 3 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.