Chief Operating Officer

We hire candidates from D2C background only

Key Responsibilities:

• Design and implement business growth & operations strategies, plans, and procedures to drive efficiency , scalability and profitability.
• Oversee daily operations of the company, including marketing , finance , human resources , R&D, logistics, customer service,production and quality control.
• Head and own full responsibility KPIs like Revenue growth , Cost Optimisation and Profitability.
• Supply the CEOs office and the investors with MIS, Projections and other monthly reports.
• Set comprehensive goals for performance and growth; monitor KPIs and ensure targets are consistently met by all employees and Managers in the company.
• Collaborate closely with the CEO and executive leadership team to develop and execute the company’s strategic vision.
• Manage strategising, budgeting, forecasting, and resource allocation to support company objectives.
• Establish and implement policies that promote company culture and vision.
• Evaluate and improve operational processes to enhance productivity and customer satisfaction.
• Support offline distribution by building connections with other dermatologists and clinics, expanding our market reach and brand credibility.
• Coordinate with R&D and marketing teams to align operational strategies with product launches and promotional activities.
• Identify and mitigate operational risks, ensuring compliance with legal and regulatory requirements.
• Mentor and develop operational teams, fostering a high-performance, results-driven environment.
• Represent the company in strategic meetings, negotiations, and partnerships. Supply the CEOs office and the investors with MIS, Projections and other monthly reports.

Qualifications:

• Proven experience as COO at a D2C company, or similar executive marketing and leadership roles, ideally in the skincare, cosmetics, or consumer goods industry.
• Strong understanding of business functions such as marketing , finance , HR, supply chain, production, quality assurance and R&D.
• Experience in building and managing offline/online distribution networks and retail partnerships with dermatologists.
• Excellent leadership, organizational, and problem-solving skills.
• Strong communication, documentation, interpersonal abilities and excel skills are necessary.
• Demonstrated ability to develop and implement operational strategies that support rapid business growth.
• Bachelor’s degree in Marketing , Finance , Operations Management, or related field; MBA or equivalent advanced degree preferred.

Key Skills:

• Marketing and strategic planning
• Strong business and financial acumen
• Supply chain and distribution expertise
• Process optimization and efficiency improvement
• Relationship building with key external stakeholders (e.g., dermatologists, clinics, distributors)
• Leadership and team development
• Excellent negotiation and decision-making abilities