Chief Business Officer

Product Overview:

● Loan Product: Secured MSME Rural loans

● Security: Self-occupied residential property

● Ticket Size: ₹2 to ₹20 Lakhs, Interest Rate: ~22%

● Customer Profile: Primarily undocumented income profiles (no banking or ITR records); income assessment conducted through field visits and surrogate credit methods (e.g., household cash flow, utility bills, GST data, etc.)

● Target Geography: Tier 2/3/4 cities in Maharashtra, Chhattisgarh, Odisha, Telangana, Madhya Pradesh, Jharkhand. (MCOTMPJ).

Key Responsibilities:

● Own and execute the go-to-market strategy for the Secured MSME lending product

● Build the business from scratch including sourcing, credit underwriting, operations, and collections ● Design and implement surrogate credit assessment frameworks for informal customer segments

● Recruit, train, and manage high-performing distribution and credit teams

● Establish branch and feet-on-street model for deep market penetration

● Drive growth to ₹2000 Cr AUM with a focus on portfolio quality and profitability

● Ensure strong governance, compliance, and risk controls across the credit lifecycle

● Coordinate with cross-functional teams to create customer-centric lending journeys.

Qualifications & Experience:

● 12+ years of experience in MSME or secured lending space, with deep exposure to credit underwriting, sales, and collections.

● Proven track record of scaling a lending business to ₹2000 Cr AUM or more

● Strong understanding of lending to informal/undocumented customer segments.

● Past experience in any/all of the following states is mandatory: MCOTMPJ. Must be willing to travel to Tier 2 - 4 towns of these states.

● Proficiency or working knowledge of local/vernacular languages in these regions will be considered a strong advantage.