Chat Support Executive

HELLO JOB SEEKERS

GREETING'S FROM SHININGSTARS ITPL

HUGE OPENING'S FOR CUSTOMER SUPPORT

SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY

Roles And Responsibilities-

1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

2. Overseeing the customer service process.

3. Resolving customer complaints brought to your attention.

4. Establishing a positive rapport with all clients and customers in person.

5. Handling customer concerns and complaints in a timely manner.

Skills Required :

1. Excellent Communication Skills

2. Problem-Solving Skills

3. Customer Handling

4. Language Skills

5. Time Management

6. Teamwork

7. Empathy and Patience

8. Multitasking

HIRING FOR KOLKATA- INTERNATIONAL PROCESS :

UG/GRAD CAN APPLY

FRESHER/EXPERIENCE CAN APPLY

SALARY- Upto 3Lpa

WORKING DAYS- 5

ONE SIDE CAB IN ODD HOURS

ROTATIONAL SHIFT

FLUENT IN ENGLISH REQUIRED

QUARTELY BONUS - 2400

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND

HIRING FOR BHOPAL:

GRADUATION IS MANDATORY

FRESHER/EXPERIENCE CAN APPLY

SALARY- 20ctc

WORKING DAYS- 6

DAY SHIFT

FLUENT IN ENGLISH REQUIRED

QUARTELY BONUS - 3000

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR, OPS & CLIENT ROUND

HIRING FOR Hyderabad - International Process :

GRADUATION IS MANDATORY

Only experience candidates having 1 year international experience in bpo can apply for this job

Freshers are not eligible for this job

GOOD ENGLISH REQUIRED

Salary -4.5 LPA

Rotational shift

WORKING DAYS - 5

ONE SIDE CAB IN ODD HOURS

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR AND CLIENT ROUND

Benefits:

1. Competitive salary and bonuses

2. Health insurance

3. Team-building activities and events

4. Flexible working hours or remote work options

5. Employee recognition and rewards programs

6. Professional development opportunities (training, certification, education assistance)

INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON MENTIONED NUMBER- 7275337755 ( HR - VANSHIKA JAISWAL)

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