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4.0 years
0 Lacs
Mohali, Punjab
On-site
Job brief DarkLion Studio is looking for a Senior Front-End Engineer to lead the development of cutting-edge digital experiences. This role requires a strong command of modern Front-End technologies, a keen eye for UI/UX, and the ability to collaborate seamlessly with designers and back-end engineers. If you thrive in a fast-paced, creative environment and are passionate about crafting pixel-perfect, high-performance interfaces, we’d love to have you on board. Skills & Responsibilities Develop and optimise user-facing features using modern JavaScript frameworks (Next.js, React, Vue, or Angular) Ensure seamless performance across devices and browsers with a mobile-first approach. Write clean, maintainable, and scalable code following industry best practices. Collaborate closely with UI/UX designers to translate design systems into highly functional and visually engaging applications. Integrate APIs and manage application state using Redux, Zustand, Jotai, Context API, or similar tools. Work in tandem with backend and AI teams to consume and visualize AI-generated data such as text, diagrams, vector outputs, and analytics. Build dynamic UIs that interact with AI features like chat interfaces, smart suggestions, recommendation engines, and custom visual outputs. Handle and display complex AI responses in a user-friendly, secure, and performant manner — including streamed outputs, markdown, code blocks, charts, or embeddings. Implement robust error handling, loading states, and fallback UIs for unpredictable AI behavior. Lead technical discussions, mentor junior developers, and participate in code reviews. Optimize web applications for performance, speed, and scalability. Stay current with trends in Front-End and AI-powered UX design to drive innovation. We want you onboard, if you have 4+ years of experience in Front-End development with a strong portfolio of responsive, performant web applications Advanced proficiency in Next.js and React.js , including SSR, SSG, and ISR. Solid knowledge of TypeScript and scalable component architecture. Hands-on experience in state management (Redux Toolkit, Zustand, Jotai, or Context API). Strong UI skills using Tailwind CSS, Chakra UI, Material UI, or Styled Components Experience integrating and handling RESTful APIs and GraphQL using Axios, Apollo Client, or URQL. Familiarity with authentication methods including NextAuth , Firebase Auth, OAuth, or JWT. Proven ability to build interfaces that consume and visualize AI-generated content (e.g., from OpenAI, LangChain, or custom AI APIs). Experience with real-time data rendering, streaming outputs, and building interactive visualizations (charts, diagrams, or vector spaces). Understanding of performance techniques: lazy loading, code splitting, and image optimization. Knowledge of SEO best practices and Next.js built-in SEO capabilities. Unit testing and Front-End testing using Jest, React Testing Library, Cypress, or Playwright. Familiarity with CI/CD workflows and deployment using Vercel (preferred), Netlify , or other cloud platforms. Experience with internationalization (i18n) using next-i18next or equivalent tools. Bonus: Experience working with AI-driven UX , chat interfaces, or visual editors based on AI logic. Department Engineering Hierarchy Level Senior Age Preference 24-28 Experience 4+ years Type Full-time, on-site Location Mohali, Punjab Salary Competitive, based on experience
Posted 3 days ago
2.0 years
0 Lacs
Sahibzada Ajit Singh Nagar, Punjab, India
On-site
Job Description We are actively seeking dynamic professionals to join our Client Support Process at Finvasia. This is an excellent opportunity for someone who is looking to make a career in investment finance and exposure to the global financial market. We are looking for ambitious and energetic candidates who will be responsible for managing client queries and issues. This role requires excellent client communication, ninja task management and awesome task prioritization skills with a minimum of 2 years of relevant experience. Roles And Responsibilities Delivery of exceptional service and handling escalations efficiently through live chat, email, phone calls and multi-channel communications with clients. Troubleshoot technical issues and provide step-by-step guidance to customers on problem resolution. Collaborate with cross-functional teams to ensure seamless communication and resolution of customer inquiries. Follow up with customers to ensure their queries are resolved and they are satisfied with the service. Maintain accurate records of customer interactions and follow-up actions. Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients. Contributing to the improvement of customer support processes and procedures. Positive team participation in various tasks within the department Keeping up-to-date with product knowledge and industry trends Requirements Minimum of two years of experience required, along with a graduate degree in Finance or Business or related field. Ready to work in night shifts. Basic trading knowledge is considered an added advantage. Exceptional verbal and written skills. Ability to multitask and prioritize workload in a fast-paced environment. Excellent problem-solving skills with a proactive attitude towards issue resolution. Ability to work independently and collaboratively within a team. Familiarity with CRM and lead management software. Outstanding relationship building skills (ref:iimjobs.com) Show more Show less
Posted 3 days ago
1.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
The Opportunity Avantor is looking for a Customer Service Representative for the UK Admin team. It's an intermediate-level position. The associate is responsible for answering routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. What We’re Looking For Education: High school diploma required; Bachelor’s degree a plus. Experience: 1-3 years applicable experience in a customer relationship type role (sales, call center, etc.). Preferred Qualifications Strong communication skills, both verbal and written Ability to work with members of the immediate team, as well as employees in other departments, while demonstrating the ability to work independently Proven problem-solving skills and resourcefulness Ability to manage multiple priorities in a fast-paced and complex environment Good organization and time management skills Attentive and active listening abilities Ability to maintain composure and positive attitude during difficult times Intermediate computer skills required; must be able to work in multiple systems concurrently, often using multiple monitors Familiarity with SAP system helpful In Quebec, bilingual (English and French), verbal and written. How Will You Thrive And Create An Impact Maintains and attracts potential customers by handling inbound sales and customer communication (emails, calls, click-to-chat) relating to service status or challenges, concerns, issues within the network. Handles inbound sales and customer communication (calls, emails, click to chat) in the processing, expediting, and troubleshooting of customer orders. Owns the customer request and experience from initiation to conclusion. Processes, via computer, all customer requests. Utilizes multiple and often complex systems, programs, and monitors in order to research information. Researches and resolves customer issues, expedites back orders, handles requests for returns and other special requests. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Proactively interacts with outside sales force to ensure regular communication on pricing and other customer concerns. Provides high-level, quality service, closely aligned with sales, to enable sales growth. Follows up with Sales Department, suppliers, and customers on any outstanding issues. Looks for opportunities to provide solutions. Makes recommendations on areas for process improvement. Make decisions based on policies and past precedence, seeking guidance as necessary. Accountable to performance metrics such as schedule adherence, productivity standards and quality standards. Performs other duties as assigned. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less
Posted 3 days ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title : App Developer Location : Bengaluru, India Experience : 3 years - 4 years Company Overview At IAI Solution Pvt Ltd, we create innovative software solutions that transform how businesses operate. We are seeking a skilled Mobile App Developer with a passion for building robust, high-performance cross-platform applications. If you have hands-on experience in Flutter and Dart and enjoy solving complex problems in real-time audio/video scenarios, we want you on our Summary : Responsibilities We are looking for a Mobile App Developer with 3- 4 years of professional mobile app development experienceat least 34 years of which must be dedicated to Flutter and Dart for cross-platform applications. The ideal candidate will be well-versed in state management using Riverpod (or similar frameworks), comfortable integrating WebRTC for real-time audio/video, and capable of handling end-to-end mobile app lifecycles (from UI design to App Store/Play Store submission). You should enjoy working on streaming/chat-style features, be adept at managing permissions and device integration (camera, microphone), and have a keen eye for responsive UI/UX design in Responsibilities : Develop, maintain, and optimize cross-platform mobile applications using Flutter and Dart, ensuring clean architecture and modular code. Implement and manage complex app state using Riverpod (e.g., StateProvider, FutureProvider, AsyncNotifier) or similar frameworks (Provider, Bloc, GetX). Integrate WebRTC (via flutter_webrtc) for real-time audio/video functionality, including peer-to-peer streaming, signaling (Firebase/WebSocket), and handling STUN/TURN servers. Build responsive, user-friendly interfaces in Flutter, designing video grids, call controls, and other UI components that adapt seamlessly across various screen sizes. Handle real-time UI updates for dynamic states such as mute/unmute, participant joins/leaves, and other call-related events. Configure and debug iOS builds in Xcode and Android builds in Android Studio, including provisioning profiles, signing certificates, and deployment pipelines. Manage App Store (iOS) and Play Store (Android) submission processes : prepare provisioning profiles, handle versioning, and ensure compliance with store guidelines. Integrate RESTful APIs and/or WebSocket connections for server communication, handling JSON payloads and ensuring efficient data parsing and error handling. Manage device permissions (camera, microphone, network) using packages like permission_handler, ensuring a smooth user experience and handling permission-related edge cases. Write unit tests and widget tests for UI components and business logic; debug cross-platform and WebRTC issues in both Xcode and Android Studio. Implement basic security measures and privacy compliance (e.g., encryption for media streams, GDPR/CCPA requirements) to protect user data and adhere to regulatory standards. Collaborate closely with designers, backend engineers, and QA teams to define requirements, review code, and deliver end-to-end features on schedule. Stay updated with the latest Flutter/Dart releases, WebRTC enhancements, and mobile-app-related best practices; share knowledge and mentor junior developers as needed. Assist in troubleshooting live production issues, perform root-cause analysis, and release timely hotfixes or : Overall Experience : 34 years of professional mobile app development. Flutter & Dart : 34 years of dedicated experience building cross-platform apps. State Management : Minimum 1 year using Riverpod (or Provider, Bloc) for complex app states and handling real-time UI updates (e.g., in chat/streaming apps). WebRTC : 612 months of hands-on experience integrating flutter_webrtc or equivalent; familiarity with signaling mechanisms (Firebase, WebSocket). Cross-Platform Development : At least 1 year each working with : iOS : Configuring Xcode, provisioning, signing, and debugging. Android : Configuring Android Studio, managing Gradle, signing, and debugging. App Store/Play Store : Experience in app submission workflows, including provisioning profiles (iOS) and signing/build configurations (Android). Networking & APIs : 12 years integrating REST APIs or WebSocket in mobile apps; strong understanding of JSON UI/UX Design : 1+ years building responsive, user-friendly interfaces in Flutter (e.g., grids, custom controls). Permissions & Device Integration : 1+ years working with device permissions (camera, mic, network) and integrating native plugins. Testing & Debugging : 2+ years writing unit/widget tests; debugging cross-platform issues, especially around WebRTC, in Xcode and Android Studio. Security & Privacy : 612 months implementing encryption for media streams and ensuring compliance with data privacy standards (e.g., GDPR, Skills : Proficient in Flutter and Dart for cross-platform UI and business logic Expert in state management with Riverpod and familiar with Provider, Bloc, or GetX Experienced integrating flutter_webrtc for real-time audio/video streaming Skilled in implementing signaling using Firebase or custom WebSocket Proficient with Xcode for iOS build configuration, provisioning, and debugging Proficient with Android Studio for Gradle management, signing, and debugging Knowledgeable about App Store and Play Store submission requirements Experienced in integrating REST (HTTP/JSON) and WebSocket APIs Skilled in designing responsive video conferencing UIs (video grids, call controls) in Flutter Competent in managing camera, microphone, and network permissions using permission_handler Able to write unit and widget tests for UI and logic in Flutter Experienced in debugging WebRTC and platform-specific issues in Xcode and Android Studio Familiar with implementing basic encryption for media streams Knowledgeable about GDPR and CCPA compliance Skills : Advanced WebRTC optimization (STUN/TURN, SFU/MCU) Backend development (Node.js, Firebase, AWS) Push notifications (FCM, CallKit for iOS, Android call screens) Performance optimization (app size, CPU, platform channels) Advanced UI/UX (virtual backgrounds, screen sharing, animations) Analytics and monitoring (Sentry, Firebase Analytics, WebRTC metrics) CI/CD and DevOps : Pipelines with GitHub Actions/Bitrise Streamlined App Store and Play Store deployments Accessibility and localization (i18n, RTL, screen reader support) Native development (Swift/Kotlin for platform-specific features) AI/ML integration (noise cancellation, live captions, face Qualifications : Bachelors degree in Computer Science, Engineering, or a related field. Strong Git workflow experience (feature branches, code reviews, pull requests). Demonstrated ability to mentor junior developers and conduct code reviews. Proven track record of delivering at least one production-grade Flutter app to both App Store and Play Store. Familiarity with Agile/Scrum methodologies and collaborative tools (Jira, & Benefits : Competitive salary with performance-based bonuses. Opportunity to work on cutting-edge real-time audio/video applications. Flexible working hours. Access to the latest development tools and technologies. Professional development budgets for conferences, courses, and certifications. Wellness programs, and team-building events. (ref:hirist.tech) Show more Show less
Posted 3 days ago
0 years
0 Lacs
Kushalnagar, Karnataka, India
On-site
Job Description We're looking for a developer to deploy a Matrix homeserver on AWS, bridge it with LinkedIn or Instagram, build a React frontend for chat syncing, and layer it with AI features like conversation summaries and intent analysis. Responsibilities Deploy Matrix Synapse on AWS EC2 (free tier). Set up a Mautrix bridge (LinkedIn or Instagram). Configure NGINX and map it to a DuckDNS domain. Build a React/NextJS frontend to sync chats and rooms. Implement AI-based features : daily reports, summarization, vector search, etc. Test functionality via Matrix clients (e. g., Element). Document the build and submit code, demo, and deployed links. Requirements Experience with Docker, Linux, and AWS EC2 Familiarity with Matrix Synapse and chat bridge integrations. Strong frontend skills with React/NextJS. Basic knowledge of NGINX and domain setup. Exposure to NLP tools and frameworks (Hugging Face, FAISS, etc. ) Ability to build and explain full-stack solutions. (ref:hirist.tech) Show more Show less
Posted 3 days ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
What makes this role special Join a green-field Enterprise solutions project that spans cloud-infra, data pipelines, QA automation, BI dashboards and business process analysis. Spend your first year rotating through four pods, discovering where you shine, then lock into the stream you love (DevOps, Data Engineering, QA, BI, or Business Analysis). Work side-by-side with senior architects and PMs; demo every Friday; leave with production-grade experience most freshers wait years to gain. Rotation roadmap (three months each) DevOps Starter – write Terraform variables, tweak Helm values, add a GitHub Action that auto-lints PRs. Data Wrangler – build a NiFi flow (CSV → S3 Parquet), add an Airflow DAG, validate schemas with Great Expectations. QA Automation – write PyTest cases for the WhatsApp bot, create a k6 load script, plug Allure reports into CI. BI / Business Analysis – design a Superset dataset & dashboard, document KPIs, shadow the PM to craft a user story and UAT sheet. Day-to-day you will Pick tickets from your pod’s board and push clean pull-requests or dashboard changes. Pair with mentors, record lessons in the wiki, and improve run-books as you go. Demo your work (max 15 min) in our hybrid Friday huddle. Must-have spark Basic coding in Python or JavaScript and Git fundamentals (clone → branch → PR). Comfortable with SQL JOINs & GROUP BY and spreadsheets for quick analysis. Curious mindset, clear written English, happy to ask “why?” and own deadlines. Bonus points A hobby Docker or AWS free-tier project. A Telegram/WhatsApp bot or hackathon win you can show. Contributions to open-source or a college IoT demo. What success looks like Ship at least twelve merged PRs/dashboards in your first quarter. Automate one manual chore the seniors used to dread. By month twelve you can independently take a user story from definition → code or spec → test → demo. Growth path Junior ➜ Associate II ➜ Senior (lead a pod); pay and AWS certifications climb with you. How to apply Fork github.com/company/erpnext-starter, fix any “good-first-issue”, open a PR. Email your resume, PR link, and a 150-word story about the coolest thing you’ve built. Short-listed candidates get a 30-min Zoom chat (no riddles) and a 24-hr mini-task aligned to your preferred first rotation. We hire attitude over pedigree—show you learn fast, document clearly, and love building, and you’re in. Show more Show less
Posted 3 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Duties and tasks are standard with some variation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Desired qualifications include: Technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math with a 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 5 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.). Project Management / Support methodologies experience (i.e., PMP, ITIL, DevOps). Strong knowledge of Windows, Mac and Linux operating systems and mobile devices Knowledge of Microsoft Office Suite, Confluence, Jira, Slack, and Endpoint Solutions. Intermediate network troubleshooting. Should be experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. Should be capable of multitask. Strong customer skills and customer oriented. Should have excellent communication skills English/Spanish (Oral & Written). Should be smart, enthusiastic and a good team player. Working knowledge of a Ticketing System (Jira Service Management). Ability and willingness to work in an environment providing 24x7x365 support. Ability to work during any five week days for supporting our customers during the weekend. Positions are based in Hyderabad, India (required to work from our office locations). Career Level - IC1 Responsibilities As an Associate Support Engineer, you will be the technical interface to internal customers for resolution of problems related to the installation, recommended maintenance, and hardware and software issues. Your primary task will be to provide level one support to customers who contact the Employee Support channels and maintain high level of customer satisfaction while meeting guidelines. Serve as the first point of contact for employees seeking technical assistance over the phone, chat or in-person support. Provide direction in the use of resources and applications to Oracle employees, referring them to knowledge-based articles and online resources for more in-depth answers. Install, configure, and support workstation software, hardware, and printers. Implement applications and software upgrades and troubleshoot any performance issues. Troubleshoot system and network problems, diagnose, and solve hardware or software faults. Analyze issues, identify vulnerabilities and ways to improve efficiency and accuracy, and develop creative solutions. Serve as liaison between Oracle employees and laptop vendors to address and resolve hardware issues. Collaborate with others to resolve complex issues. Identify and suggest possible improvements on procedures. Pass on any feedback or suggestions by customers to the appropriate internal team. Participate in the testing and evaluation of new technology. Qualifications Career Level - IC1 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Software Support Engineer Location : Gurgaon/Gurugram Employment Type : Full-Time Experience : 3-7 We360.ai : We360.ai Is a Powerful Workforce Analytics And Productivity Monitoring Platform That Helps Organizations Optimize Team Performance Through Insightful Dashboards, Real-time Data, And Intuitive Tools. Our Mission Is To Create a Transparent, Productive, And People-first Digital Overview We are seeking a dedicated and customer-focused Software Support Engineer to be the frontline of technical support for our customers. Youll work closely with users to resolve technical issues, troubleshoot bugs, and ensure seamless product usage. Your contributions will directly impact customer satisfaction and product Responsibilities : Provide technical assistance and support to customers via chat, email, and call Troubleshoot software issues related to installation, performance, functionality, and integration Investigate and escalate complex issues to development or QA teams when needed Document technical issues and resolutions clearly for internal teams and knowledge base Collaborate with Product and QA teams to communicate user feedback and identify areas for improvement Assist in onboarding and training of new customers, helping them configure and use the platform effectively Maintain strong product knowledge and stay updated on new features and : Bachelors degree in Bachelors degree in BTech ( Bachelor of Technology) 3-7 years of experience in software support, technical support, or customer success Strong understanding of Windows OS and desktop software environments Excellent troubleshooting, communication, and documentation skills Ability to manage and prioritize multiple issues in a fast-paced environment Familiarity with support tools like Freshdesk, Zendesk, Jira, etc. Nice To Have Basic knowledge of APIs, networking, or log analysis Experience supporting SaaS products or productivity tools Exposure to remote desktop software (e.g., AnyDesk, TeamViewer) Understanding of SQL or basic scripting for issue Join We360.ai? Be part of a mission-driven, innovative company making remote work smarter Work with a passionate and collaborative team Flexible work hours and supportive environment Real career growth opportunities and exposure to product development Competitive compensation and benefits (ref:hirist.tech) Show more Show less
Posted 3 days ago
5.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
Remote
Description About the Role : Mission As the Fullstack AI Engineer, you will be at the forefront of transforming our technology landscape through comprehensive, end-to-end AI solutions. Your mission is to architect, develop, and deploy scalable systems that leverage advanced Artificial Intelligence and automation capabilities to drive operational efficiency, product innovation, and user satisfaction. You will work closely with cross-functional teamsranging from data scientists and product managers to UX/UI designers and DevOps professionalsto ensure seamless integration of AI-powered features where they deliver the greatest value, while maintaining a robust software architecture and intuitive user experience. Your role will be instrumental in ensuring our next-generation platform not only meets client and internal needs but also sets new standards for innovation, reliability, and excellence in the AI-driven software industry. Outcomes Deliver High-Quality Code : Consistently submit well-documented, maintainable, and robust code through Pull Requests (PRs) that include comprehensive tests (unit, integration) and adhere to team coding standards and best practices. Aim for high test coverage (e.g. , >80%) on new code. Apply Strong Fundamentals : Design and implement features demonstrating strong understanding and application of software architecture principles (e.g. , SOLID, clean architecture), efficient database design (schema, indexing, query optimization), and API best practices (RESTful design, security). Leverage AI Tools Effectively : Integrate AI coding assistants and tools into your daily workflow to demonstrably improve development speed (e.g. , reducing boilerplate, accelerating test writing, assisting debugging) without compromising code quality, maintainability, or introducing unnecessary complexity. Be prepared to share effective prompts and techniques. Contribute to System Stability : Keep production rollback rate related to your contributions under 2% by enforcing comprehensive testing, leveraging CI/CD pipelines effectively, and adhering to established DevOps best practices. Engage in Collaborative Development : Actively participate in code reviews, providing timely, constructive feedback based on engineering principles and best practices. Respond proactively to feedback on your own PRs, contributing positively to team velocity and knowledge sharing. Requirements Professional Background : Youve excelled as a Fullstack Engineer, AI Specialist, or a similar role for 5+ years, developing and deploying scalable applications that harness the power of AI. Front-End & Back-End : Fluent in VueJS/React and NodeJS (TypeScript), with hands-on experience in microservices that are modular, reusable, and resilient. Databases & Architecture : Comfortable with MongoDB/Supabase, ESR/RPC, and adept at designing solutions aligned with Clean/Hexagonal architecture, SOLID principles, ACID, and idempotency. AI Frameworks & Tools : Skilled in advanced AI ecosystemsLangChain, LlamaIndex, etc. with experience in prompt engineering, RAG, and an interest in specialized hardware like Groq. Quality Advocate : Passionate about maintaining high testing standards, security patches, and thorough documentation for AI pipelines, ensuring consistent and reliable performance. Interpersonal Skills : Able to communicate fluidly with Agile teams, bridging gaps between product, UX, data science, and engineering to deliver successful AI initiatives. Cloud & DevOps Expertise : Knowledge of AWS/GCP, when to leverage serverless/PaaS, and experience deploying microservices to Kuberneteswith a keen eye for best practices in MLOps and AI model lifecycle management. Collaboration & Independence : Equally comfortable working solo or in a team environment, driving projects from ideation to production while inspiring those around you. Benefits Humility and kindness : Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. Flexibility : Youll be able to work from home. If you need to start early or start late to cater to your family or other needs, we dont mind, so long as you get your work done and proactively communicate. Financial benefits : We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, youll be able to access our flexi benefits scheme for home office equipment or health and fitness expenditure. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region. Personal growth : Youll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so youll be making decisions, making mistakes and learning. Interview Process The successful candidate will participate in the below interview stages. Introductory Call A quick chat with the member of the HR Team Take Home Assessment A small take-home assessment to demonstrate your knowledge and skills in both frontend and backend development. Estimated time : 2 hours. Note : Assessment is unrelated to Sleek's business, and will not be used or distributed beyond the interview process. Case Study Interview A ~60 minute chat with the member of the team to validate the technical aptitude of the candidate. Career Deep Dive/Behavioral fit interview A ~60 minute chat with the CTO of the company Offer + reference calls Well make a non-binding offer verbally or over email, followed by a couple of short phone or video calls with references that you provide to us. Requirement For Background Screening Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify the below : Your education Any criminal history Any political exposure Any bankruptcy or adverse credit history We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation (ref:hirist.tech) Show more Show less
Posted 3 days ago
0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
About The Role We are seeking a skilled and self-driven developer to lead the deployment and customization of a Matrix homeserver, bridge it with external platforms (LinkedIn or Instagram), develop a responsive React-based frontend, and layer the application with AI-powered features such as conversation summarization and intent analysis. Key Responsibilities Deploy and configure Matrix Synapse on AWS EC2 (free tier eligible). Set up a Mautrix bridge for LinkedIn or Instagram integration. Configure NGINX and link it to a DuckDNS domain. Develop a dynamic React/Next.js frontend to display and sync Matrix chats and rooms. Integrate AI-powered Features Such As Conversation summarization Daily chat reports Intent recognition Vector-based semantic search Test end-to-end functionality using Matrix clients like Element. Deliver comprehensive documentation, code repositories, and working demo links. Required Skills & Qualifications Proficient in Docker, Linux, and AWS EC2 operations. Hands-on experience with Matrix Synapse and chat bridge integrations. Strong frontend development skills using React.js and Next.js. Working knowledge of NGINX configuration and domain mapping (DuckDNS preferred). Familiarity with NLP/AI tools such as Hugging Face Transformers, FAISS, or similar. Ability to design, build, and clearly document full-stack solutions independently. Nice To Have Experience with chatbots or messaging platforms Prior work with federated protocols or decentralized systems Contributions to open-source projects (Matrix or AI-related) Deliverables Deployed and working Matrix homeserver with bridge integration Functional web interface for chat display and sync Integrated AI features as outlined Source code, documentation, and demo walkthrough (ref:hirist.tech) Show more Show less
Posted 3 days ago
0 years
0 Lacs
Greater Kolkata Area
On-site
About The Opportunity Join us in building cutting-edge AI-driven products that push the boundaries of user interaction and automation. Our Platforms Include Domain-specific chat interfaces powered by large language models (LLMs) Tools that analyze user-uploaded images and text to generate actionable insights Systems integrated with APIs such as Google Calendar, Gmail, weather, and financial services Architectures supporting real-time feedback loops, user session management, and intelligent context tracking We're looking for a skilled backend engineer who thrives in fast-paced environments and loves solving complex problems with elegant, scalable code. Key Responsibilities Design, implement, and maintain scalable and modular API services using FastAPI Build and orchestrate multi-model AI workflows (OpenAI, Claude, Gemini, Grok, etc.) Develop domain-specific business logic across verticals such as real estate, customer support, and more Integrate and transform data from diverse sources including user uploads and external APIs Implement secure, asynchronous backend logic optimized for high-performance applications Manage file storage systems (e.g., AWS S3), chat histories, and contextual interaction logs Enable chatbot customization features such as category management and prompt tuning Collect, store, and analyze user feedback and AI usage metrics Develop admin dashboards and backend tools for feature management and user control Required Skills And Experience Proficient in Python 3.8+ and asynchronous programming Hands-on experience with FastAPI for building modern backend services Solid understanding of SQLAlchemy with PostgreSQL (or equivalent ORM and RDBMS) Experience integrating LLM APIs (OpenAI, Claude, Gemini, etc.) Knowledge of API authentication and authorization (OAuth, JWT, session management) Familiarity with cloud platforms (preferably AWS), Docker, and CI/CD pipelines Experience with secure handling of image and file uploads Ability to generate PDFs/reports and maintain robust error handling, logging, and monitoring across distributed systems (ref:hirist.tech) Show more Show less
Posted 3 days ago
5.0 years
0 Lacs
Greater Kolkata Area
On-site
About Sleek Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We Operate 3 Business Segments Corporate Secretary : Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with : 5% market share of all new business incorporations. Accounting & Bookkeeping : Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service. FinTech payments : Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses. Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 450 staff with an intact startup mindset. We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Role Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of The Role : We are looking for an experienced Senior Data Engineer to join our growing team. As a key member of our data team, you will design, build, and maintain scalable data pipelines and infrastructure to enable data-driven decision-making across the organization. This role is ideal for a proactive, detail-oriented individual passionate about optimizing and leveraging data for impactful business : Work closely with cross-functional teams to translate our business vision into impactful data solutions. Drive the alignment of data architecture requirements with strategic goals, ensuring each solution not only meets analytical needs but also advances our core objectives. 3, Be pivotal in bridging the gap between business insights and technical execution by tackling complex challenges in data integration, modeling, and security, and by setting the stage for exceptional data performance and insights. Shape the data roadmap, influence design decisions, and empower our team to deliver innovative, scalable, high-quality data solutions every : Achieve and maintain a data accuracy rate of at least 99% for all business-critical dashboards by start of day (accounting for corrections and job failures), with a 24-business hour detection of error and 5-day correction SLA. 95% of data on dashboards originates from technical data pipelines to mitigate data drift. Set up strategic dashboards based on Business Needs which are robust, scalable, easy and quick to operate and maintain. Reduce costs of data warehousing and pipelines by 30%, then maintaining costs as data needs grow. Achieve 50 eNPS on data services (e.g. dashboards) from key business : Data Pipeline Development : Design, implement, and optimize robust, scalable ETL/ELT pipelines to process large volumes of structured and unstructured data. Data Modeling : Develop and maintain conceptual, logical, and physical data models to support analytics and reporting requirements. Infrastructure Management : Architect, deploy, and maintain cloud-based data platforms (e.g. , AWS, GCP). Collaboration : Work closely with data analysts, business owners, and stakeholders to understand data requirements and deliver reliable solutions, including designing and implementing robust, efficient and scalable data visualization on Tableau or LookerStudio. Data Governance : Ensure data quality, consistency, and security through robust validation and monitoring frameworks. Performance Optimization : Monitor, troubleshoot, and optimize the performance of data systems and pipelines. Innovation : Stay up to date with the latest industry trends and emerging technologies to continuously improve data engineering & Qualifications : Experience : 5+ years in data engineering, software engineering, or a related field. Technical Proficiency Proficiency in working with relational databases (e.g. , PostgreSQL, MySQL) and NoSQL databases (e.g. , MongoDB, Cassandra). Familiarity with big data frameworks like Hadoop, Hive, Spark, Airflow, BigQuery, etc. Strong expertise in programming languages such as Python, NodeJS, SQL etc. Cloud Platforms : Advanced knowledge of cloud platforms (AWS, or GCP) and their associated data services. Data Warehousing : Expertise in modern data warehouses like BigQuery, Snowflake or Redshift, etc. Tools & Frameworks : Expertise in version control systems (e.g. , Git), CI/CD, JIRA pipelines. Big Data Ecosystems / BI : BigQuery, Tableau, LookerStudio. Industry Domain Knowledge : Google Analytics (GA), Hubspot, Accounting/Compliance etc. Soft Skills : Excellent problem-solving abilities, attention to detail, and strong communication Qualifications : Degree in Computer Science, Engineering, or a related field. Experience with real-time data streaming technologies (e.g. , Kafka, Kinesis). Familiarity with machine learning pipelines and tools. Knowledge of data security best practices and regulatory The Interview Process : The successful candidate will participate in the below interview stages (note that the order might be different to what you read below). We anticipate the process to last no more than 3 weeks from start to finish. Whether the interviews are held over video call or in person will depend on your location and the role. Case study. A : 60 minute chat with the Data Analyst, where they will give you some real-life challenges that this role faces, and will ask for your approach to solving them. Career deep dive. A : 60 minute chat with the Hiring Manager (COO). They'll discuss your last 1-2 roles to understand your experience in more detail. Behavioural fit assessment. A : 60 minute chat with our Head of HR or Head of Hiring, where they will dive into some of your recent work situations to understand how you think and work. Offer + reference interviews. We'll Make a Non-binding Offer Verbally Or Over Email, Followed By a Couple Of Short Phone Or Video Calls With References That You Provide To For Background Screening Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify the below : Your education. Any criminal history. Any political exposure. Any bankruptcy or adverse credit history. We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation. (ref:hirist.tech) Show more Show less
Posted 3 days ago
5.0 years
0 Lacs
Greater Kolkata Area
Remote
About Sleek Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We Operate 3 Business Segments Corporate Secretary : Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with : 5% market share of all new business incorporations. Accounting & Bookkeeping : Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service. FinTech payments : Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses. Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 450 staff with an intact startup mindset. We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore. Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we've been committed to building Sleek as a force for good. In just over 5 years, we've joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1. 4M pages through SleekSign. We aim to be Carbon Neutral by The Role : Mission As the Fullstack AI Engineer, you will be at the forefront of transforming our technology landscape through comprehensive, end-to-end AI solutions. Your mission is to architect, develop, and deploy scalable systems that leverage advanced Artificial Intelligence and automation capabilities to drive operational efficiency, product innovation, and user satisfaction. You will work closely with cross-functional teamsranging from data scientists and product managers to UX/UI designers and DevOps professionalsto ensure seamless integration of AI-powered features where they deliver the greatest value, while maintaining a robust software architecture and intuitive user experience. Role Your role will be instrumental in ensuring our next-generation platform not only meets client and internal needs but also sets new standards for innovation, reliability, and excellence in the AI-driven software : Deliver High-Quality Code : Consistently submit well-documented, maintainable, and robust code through Pull Requests (PRs) that include comprehensive tests (unit, integration) and adhere to team coding standards and best practices. Aim for high test coverage (e.g., >80%) on new code. Apply Strong Fundamentals : Design and implement features demonstrating strong understanding and application of software architecture principles (e.g., SOLID, clean architecture), efficient database design (schema, indexing, query optimization), and API best practices (RESTful design, security). Leverage AI Tools Effectively : Integrate AI coding assistants and tools into your daily workflow to demonstrably improve development speed (e.g., reducing boilerplate, accelerating test writing, assisting debugging) without compromising code quality, maintainability, or introducing unnecessary complexity. Be prepared to share effective prompts and techniques. Contribute to System Stability : Keep production rollback rate related to your contributions under 2% by enforcing comprehensive testing, leveraging CI/CD pipelines effectively, and adhering to established DevOps best practices. Engage in Collaborative Development : Actively participate in code reviews, providing timely, constructive feedback based on engineering principles and best practices. Respond proactively to feedback on your own PRs, contributing positively to team velocity and knowledge : Professional Background : You've excelled as a Fullstack Engineer, AI Specialist, or a similar role for 5+ years, developing and deploying scalable applications that harness the power of AI. Front-End & Back-End : Fluent in VueJS/React and NodeJS (TypeScript), with hands-on experience in microservices that are modular, reusable, and resilient. Databases & Architecture : Comfortable with MongoDB/Supabase, ESR/RPC, and adept at designing solutions aligned with Clean/Hexagonal architecture, SOLID principles, ACID, and idempotency. AI Frameworks & Tools : Skilled in advanced AI ecosystemsLangChain, LlamaIndex, etc.with experience in prompt engineering, RAG, and an interest in specialized hardware like Groq. Quality Advocate : Passionate about maintaining high testing standards, security patches, and thorough documentation for AI pipelines, ensuring consistent and reliable performance. Interpersonal Skills : Able to communicate fluidly with Agile teams, bridging gaps between product, UX, data science, and engineering to deliver successful AI initiatives. Cloud & DevOps Expertise : Knowledge of AWS/GCP, when to leverage serverless/PaaS, and experience deploying microservices to Kuberneteswith a keen eye for best practices in MLOps and AI model lifecycle management. Collaboration & Independence : Equally comfortable working solo or in a team environment, driving projects from ideation to production while inspiring those around : Humility and kindness : Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. Flexibility : You'll be able to work from home. If you need to start early or start late to cater to your family or other needs, we don't mind, so long as you get your work done and proactively communicate. Financial benefits : We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you'll be able to access our flexi benefits scheme for home office equipment or health and fitness expenditure. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region. Personal growth : You'll get a lot of responsibility and autonomy at Sleek we move at a fast pace so you'll be making decisions, making mistakes and learning. There's also a range of internal and external facing training programmes we run. We're also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and Process : The successful candidate will participate in the below interview stages. Introductory Call. A quick chat with the member of the HR Team. Take Home Assessment : A small take-home assessment to demonstrate your knowledge and skills in both frontend and backend development. Estimated time : 2 hours. Note : Assessment is unrelated so Sleek's business, and will not be used or distributed beyond the interview process. Case Study Interview A : 60 minute chat with the member of the team to validate the technical aptitude of the candidate. Career Deep Dive/Behavioral fit interview. A : 60 minute chat with the CTO of the company. Offer + reference calls. We'll make a non-binding offer verbally or over email, followed by a couple of short phone or video calls with references that you provide to us. Requirement for background screening. Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify the below : Your education. Any criminal history. Any political exposure. Any bankruptcy or adverse credit history. We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation. (ref:hirist.tech) Show more Show less
Posted 3 days ago
1.0 years
0 Lacs
Indore, Madhya Pradesh, India
Remote
Job Purpose and Impact The Dairy Feed Sales Officer will be aligned to Cargill’s Dairy Feed business in Madhya Pradesh and participate in face to face and remote selling to new and existing customers, selling directly or indirectly through various sales channels. In this role, you will help assess customer needs and suggest appropriate products, services and solutions. Key Accountabilities Help develop and deliver sales bids, proposals, presentations and participate in conducting product demonstrations. Help identify and contact prospective customers. Build customer relationships that help generate future sales and repeat business. Apply broad theoretical job knowledge to sell directly to customers. Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff. Other duties as assigned. Qualifications Minimum Qualifications Graduate in any discipline. Preferred Qualifications At least 1 year of sales experience in the dairy feed / sales feed / agriculture sector in Madhya Pradesh. Disclaimer Protect yourself against recruitment fraud. Cargill will not ask for money, processing fees, or bank information as a pre-condition of employment. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. To ensure a job posting is legitimate, it must be listed on the Cargill.com/Careers website Learn how to protect yourself from recruitment fraud Show more Show less
Posted 3 days ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Are you a master of effective communication with a knack for problem-solving? Do you excel in providing top-notch customer service? Umbrette is seeking a Customer Service Specialist who possesses strong MS-Office skills, proficiency in written English, and fluency in spoken Hindi to join our dynamic team. Key Responsibilities Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner. Communicate effectively with customers through various channels, including phone, email, and chat. Utilize MS-Office tools to maintain accurate customer records and documentation. Collaborate with internal teams to ensure seamless customer experiences. Identify opportunities to improve processes and enhance overall customer satisfaction. Stay current on product knowledge and industry trends to better assist customers. Uphold Umbrette's commitment to excellence by meeting and exceeding customer service standards. If you thrive in a fast-paced environment and are passionate about delivering superior customer service, we want to hear from you! Join Umbrette and be a part of a team that values your skills and dedication. Apply now to embark on an exciting career journey with us. About Company: We are Umbrette, an architectural and interior design firm with a team of extraordinary architects, ingenious designers, imaginative planners, and excellent executioners. We provide complete end-to-end renovation and interior services. We are highly customer-centric and apply an analytical approach, leveraging VR technology to deliver quality solutions at the best price. Show more Show less
Posted 3 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Are you a customer service superstar with excellent communication skills in English and Hindi? E-Revbay Private Limited is looking for a talented Customer Service Associate to join our dynamic team. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients and ensuring their satisfaction. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product information, order status, and issue resolution. Process orders, returns, and exchanges efficiently and accurately. Collaborate with internal teams to address customer concerns and improve service processes. Proactively identify opportunities to enhance the customer experience and provide feedback to the management team. Maintain a positive attitude and uphold company values while interacting with customers. Stay up-to-date on product knowledge and industry trends to better assist customers. If you are a customer-focused individual with a passion for delivering exceptional service, we want to hear from you! Join our team and be a part of our mission to provide the best customer experience in the industry. Apply now to take your customer service career to the next level with E-Revbay Private Limited. About Company: We're a fintech company with a single mission - To be a trusted partner in your business growth. We help you accelerate your financial sales with robust technology, deep relationships with premier financial organizations, and a transparent & mutually beneficial business model. Show more Show less
Posted 3 days ago
0 years
0 Lacs
Durgapur, West Bengal, India
On-site
This job is provided by apna.co Work From Office Shift fixed 12pm to 9pm This is chat process 10000 inhand HR Shrabani - 7044793862 Show more Show less
Posted 3 days ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Job Description: Support hours 24x7 Work Environment with Predominantly US Business Hours Roles and Responsibilities Acting as a Lead Tier 2.5 for Tier 2 engineer for AT&T Business Network Solution Team. Prioritizing and analyzing the alerts and events in the network monitoring tool. Advance technical knowledge of troubleshooting, configuration & maintenance of complex network infrastructure (Wired and Wireless). Hands on experience of Network Performance Monitoring Tools and Dashboards like Meraki, Aruba, Ruckus, ServiceNow, Salesforce etc. while leveraging tools used for packet capture and monitoring performance metrics. Clear understanding on how to troubleshoot issues and configure network devices (switches, routers, virtual machines and cloud-based applications Knowledge of Aruba, Cisco, Ruckus wireless controller, access point & switches. Proficient knowledge of performing Incident Triage while acting as a lead of first responders of a service desk supporting AT&T Strategic Network Services Prioritizing incoming incidents based on severity and impact, while implementing quick actionable solutions to resolve incidents or provide a next plan of action. Knowledge of different types of Transport / Circuits – Ethernet, VPN, Broadband, Fiber based Internet, LTE and 5G and be able to troubleshoot transport issues. Managing and expediting the process of service restoral and break/fix functions scope includes (Analyze and escalate issues, case handling, providing timely updates, as well as prompt handing critical customer escalations) Engaging right work group for software or hardware resources when first touch solution is unavailable or there is degradation in performance impacting business. Knowledge of Monitoring Platforms, Data Capture Technologies and capabilities to quickly analyze, identify reported problems and provide corrective action plan. Interfacing with higher tier support teams and service management teams to address customer issues and provide corrective service improvement plans. Ability to lead and contribute technically over complex troubleshooting calls Ticket Management:- Knowledge of ServiceNow Ticketing Platform and Salesforce Database. Comfortable to lead and work with internal support groups and recommend diagnostic tests based on degree of service impairment. Updating ticketing systems and tools documenting incident chronology Managing, leading and facilitating access providers and associated escalations Negotiate and coordinate with other support centers (i.e. internal and external organizations and AT&T business partners) for sectionalization and formulation of testing plans, while providing end to end support towards agreed deliverables. Escalating tickets according to process based on the established intervals. Understanding on MS Teams platform, handling of VOIP calls and Chat support Knowledge And Skills Required To Perform The Role Technical Skills: - Minimum 3-5 years of relevant experience in IT service industry working as a lead on telecommunications & managed network infrastructure solutions. No less than 3 years of working experience, preferably on a customer services interfacing role with exposure to client handing and process management roles. No less than 2-3 years of hands-on experience on Networking / IT infrastructure as an engineer on WAN, LAN, Wireless, Cloud based Wireless Access Points, Network Servers and understanding of handing a NOC model of Network Incident Handling etc) Proficient understanding and knowledge on troubleshooting Aruba, Meraki, Ruckus, AP, switches and SIM based Routers / Modems (LTE / 5G) Excellent knowledge of WAN, LAN and Wireless Technologies and manage services within an IT operation Organization. Clear understanding of Network protocols, Routing, Switching, Wired & Wireless Technologies, Access Points, WAN Circuits, Call managers, Secure Internet Gateways etc and Strong understanding of IPV4 and IPV6 networks are required. Excellent knowledge of performing remote troubleshooting of network appliances, deployment and replacement of hardware devices, vendor management practices, maintenance of Ruckus, Aruba, Meraki devices and overall knowledge of handling cloud-based network monitoring tools /applications Hands on knowledge of RADIUS Services & Cloud based Wireless controllers. Excellent technical coordination skills and knowledge of vendor management for network hardware equipment, cloud based virtual servers, wireless controllers and skills for effective management of ISP's and other network service providers. Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) . Excellent voice over IP tele conference handing skills and telephone etiquette. Excellent problem-solving skills, ability to work and lead team under pressure. Professionalism at all times and ability to demonstrate positive attitude. Highly skilled in the use of PC systems and Microsoft applications Drive, enthusiasm, initiative, commitment and self-motivation. Resourcefulness and flexibility. Ability to work well in a team. Years of Experience 5+yrs Education BE/B.TECH + CCNC / CMA / ACSA/ ACA / ACMA / ACMP Certified Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. JobCategory:CallCenter Show more Show less
Posted 3 days ago
5.0 - 31.0 years
0 - 0 Lacs
Coimbatore
Remote
Job Title: Technical Support – Service Desk Location: Coimbatore Salary: Up to ₹9 LPA Work Mode: Work from Office Shift: Rotational (5 Days Working, 2 Days Off) Key Responsibilities:Provide tech support via email, chat, and phone Resolve issues in web protocols, networking, system admin (Windows/Linux), APIs, SQL, and email delivery Analyze logs and use CLI for troubleshooting Document cases accurately Handle escalations with internal teams Improve support processes and knowledge base Mentor junior staff Participate in on-call support RequirementsFamiliarity with Google Workspace (GWS) and Google Cloud Platform (GCP). Experience with BigQuery, cloud migration tools/processes. Exposure to scripting languages like Python, JavaScript, HTML. Relevant certifications are a plus: CompTIA Network+, Security+, Linux+ Microsoft Certified: Azure Administrator Associate Google Cloud Certified – Associate Cloud Engineer Required Qualifications:Bachelor's Degree in Computer Science / IT / Engineering. 5–6 years of experience in technical customer support. Strong analytical, troubleshooting, and communication skills.
Posted 3 days ago
0.0 - 31.0 years
0 - 0 Lacs
Sector 62, Noida
Remote
Familiarising yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.Responsibilities: Sales II Customer Acquisition • Identify Prospects In The Assigned Area And Generate New Leads Via Cold Calling, Emails, Chat And Door-To-Door Visits • Arrange In-Person Meetings With Potential Customers To Persuade Them To Buy The Company’s Product Or Service And Meet Their Requirements • Follow-Up With Customers To Maintain Relationships And Encourage Repeat Business And Referrals
Posted 3 days ago
0.0 - 31.0 years
0 - 0 Lacs
Sector 60, Noida
Remote
Customer Support Executive Job Location- Noida Responsibilities: Handle customer inquiries through channels like chat and calls Provide assistance and support to customers with their queries and concerns. Maintain accurate records of customer interactions. we are also accepting applications for this profile from ,Customer care executive,customer supoort executive, Customer support assistant,Customer Support Specelist,chat support executive,fresher job vacancy. Work from office Qualification- Graduate Fresher/ Experience both can apply Should have excellent voice communication skills- English 5 days working Pick up and Drop facilities Should be available for immediate joining For more information contact @7340833828
Posted 3 days ago
0.0 - 31.0 years
0 - 0 Lacs
Sector 65, Noida
Remote
A Customer Care Executive is responsible for managing customer interactions, resolving inquiries, and ensuring customer satisfaction through effective communication and problem-solving skills. Key Responsibilities Customer Interaction: Handle customer inquiries and complaints via phone, email, and live chat, ensuring a positive experience and timely resolution of issues. 2 Problem Solving: Identify customer needs and provide appropriate solutions, escalating complex issues to relevant departments when necessary. 2 Record Keeping: Maintain accurate records of customer interactions, feedback, and transactions in the CRM system to track issues and improve service quality. 2
Posted 3 days ago
5.0 - 31.0 years
0 - 0 Lacs
Hyderabad
Remote
Job Title: Technical Support – Service DeskLocation: Hyderabad Salary: Up to ₹9 LPA Work Mode: Work from Office Shift: Rotational (5 Days Working, 2 Days Off) Key Responsibilities:Provide tech support via email, chat, and phone Resolve issues in web protocols, networking, system admin (Windows/Linux), APIs, SQL, and email delivery Analyze logs and use CLI for troubleshooting Document cases accurately Handle escalations with internal teams Improve support processes and knowledge base Mentor junior staff Participate in on-call support RequirementsFamiliarity with Google Workspace (GWS) and Google Cloud Platform (GCP). Experience with BigQuery, cloud migration tools/processes. Exposure to scripting languages like Python, JavaScript, HTML. Relevant certifications are a plus: CompTIA Network+, Security+, Linux+ Microsoft Certified: Azure Administrator Associate Google Cloud Certified – Associate Cloud Engineer Required Qualifications:Bachelor's Degree in Computer Science / IT / Engineering. 5–6 years of experience in technical customer support. Strong analytical, troubleshooting, and communication skills.
Posted 3 days ago
0.0 - 31.0 years
0 - 0 Lacs
Ulubari, Guwahati
Remote
Job Title:Customer Support Executive Job Location: Guwahati Company: Gathbandhan Matrimony Job Type: Full-Time About Us: Gathbandhan Matrimony is a leading and trusted offline platform for individuals seeking life partners. Our mission is to help people find their ideal life partners through our comprehensive matchmaking services. We are looking for a passionate and results-driven Customer Sales Executive to join our team and assist customers in their journey to find love and companionship. Job Description: As ar (Customer Sales Executive) at Gathbandhan Matrimony, you will be responsible for connecting with potential customers and guiding them through our matrimonial services. Your primary focus will be to assist individuals in finding their life partners while ensuring they have a positive and satisfying experience with our platform. Key Responsibilities: Customer Engagement: Initiate contact with potential customers through various communication channels, including phone calls, emails, chat, and in-person meetings, to understand their preferences and matrimonial requirements. Profile Management: Assist customers in creating and optimizing their profiles on our platform, ensuring they showcase their qualities and preferences effectively. Matchmaking: Use our database and matchmaking tools to identify suitable matches for customers, helping them find compatible life partners. Customer Support: Provide timely and effective customer support, addressing inquiries, concerns, and technical issues promptly and professionally. Sales Targets: Achieve monthly and quarterly sales targets, working to grow the customer base and revenue for Gathbandhan Matrimony. Product Knowledge: Develop in-depth knowledge of our platform and its features to effectively educate and guide customers. Reporting: Maintain accurate and up-to-date records of customer interactions, sales activities, and feedback to enhance our services continuously. Qualifications: A Bachelor's degree in business, marketing, or a related field is preferred. Previous experience in sales, customer service, or a related role is advantageous. Excellent communication and interpersonal skills, both written and verbal. Strong problem-solving skills and the ability to address customer concerns effectively. A customer-centric approach with a passion for helping individuals find their life partners. Proficiency in using CRM software and other sales tools. Willingness to adapt to a dynamic and fast-paced work environment. Benefits: Competitive salary and performance-based incentives. Comprehensive training and onboarding programs. Opportunities for career growth within Gathbandhan Matrimony. A supportive and collaborative work environment. Access to a vast network of potential customers and matchmaking resources. Contact Person: Esha Pandey 8585858293 Gathbandhan Matrimony Pvt Ltd
Posted 3 days ago
0.0 - 31.0 years
0 - 0 Lacs
LB Nagar, Hyderabad
Remote
Familiarising yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.Responsibilities: Sales II Customer Acquisition * Identify Prospects In The Assigned Area And Generate New Leads Via Cold Calling, Emails, Chat And Door-To-Door Visits * Arrange In-Person Meetings With Potential Customers To Persuade Them To Buy The Company’s Product Or Service And Meet Their Requirements * Follow-Up With Customers To Maintain Relationships And Encourage Repeat Business And Referrals \
Posted 3 days ago
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The chat job market in India is rapidly growing with the increasing demand for customer support services across various industries. Chat jobs offer flexibility, remote work opportunities, and a chance to engage with customers in real-time through chat platforms. If you are considering a career in chat jobs in India, here is a detailed guide to help you navigate through the job market.
These cities are known for their booming tech industries and are actively hiring for chat roles in various companies.
The average salary range for chat professionals in India varies based on experience levels. Entry-level chat agents can expect to earn between INR 2-4 lakhs per annum, while experienced chat managers can earn upwards of INR 8-12 lakhs per annum.
A career in chat jobs typically progresses from a Chat Support Executive to a Team Leader, followed by roles such as Chat Operations Manager or Chat Quality Analyst. With experience and expertise, professionals can advance to roles like Chat Operations Head or Customer Support Manager.
In addition to chat skills, professionals in this field are often expected to have skills such as customer service, problem-solving, multitasking, and proficiency in using chat platforms and CRM systems.
As you prepare for chat job interviews in India, remember to showcase your communication skills, problem-solving abilities, and expertise in chat platforms. With the right skills and preparation, you can confidently apply for chat roles and excel in this dynamic and rewarding career field. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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