Customer Service Associate in Mumbai

Job Description

Are you a customer service superstar with excellent communication skills in English and Hindi? E-Revbay Private Limited is looking for a talented Customer Service Associate to join our dynamic team. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients and ensuring their satisfaction. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product information, order status, and issue resolution. Process orders, returns, and exchanges efficiently and accurately. Collaborate with internal teams to address customer concerns and improve service processes. Proactively identify opportunities to enhance the customer experience and provide feedback to the management team. Maintain a positive attitude and uphold company values while interacting with customers. Stay up-to-date on product knowledge and industry trends to better assist customers. If you are a customer-focused individual with a passion for delivering exceptional service, we want to hear from you! Join our team and be a part of our mission to provide the best customer experience in the industry. Apply now to take your customer service career to the next level with E-Revbay Private Limited. About Company: We're a fintech company with a single mission - To be a trusted partner in your business growth. We help you accelerate your financial sales with robust technology, deep relationships with premier financial organizations, and a transparent & mutually beneficial business model. Show more Show less