7828 Chat Jobs - Page 23

We are seeking a target-driven IT Bidder to acquire new business opportunities and secure projects from online platforms like LinkedIn with a minimum of 3 to 4 years of experience in online bidding . The ideal candidate should have a proven track record in online bidding, client communication, and closing deals. Please note that your compensation package will be directly tied to your performance ( commission-based salary )and achievement of predetermined targets. Your salary will be variable and contingent upon meeting or exceeding these established goals. Please share your resume with us at hybridplus.hr@gmail.com or 7425913269 . Key Responsibilities: Online Bidding & Lead Generation Identify potential projects on LinkedIn and the local network . Submit competitive proposals and follow up with clients. Achieve assigned monthly/quarterly revenue targets. Client Communication & Deal Closing Engage with clients via chat, email, and calls to understand their requirements. Handle negotiations, contract agreements, and secure long-term projects. Requirement Gathering & Coordination Collaborate with the development & design team to provide accurate project estimates. Suggest innovative solutions to clients and maintain customer satisfaction. Sales & Revenue Growth Work strategically to increase the win ratio and boost company revenue. Maintain a strong sales pipeline and track performance against set targets. Market Research & Strategy Development Analyse competitor strategies and bidding patterns. Optimise bidding techniques to maximise project acquisition. Target & Incentive StructRequired Skills & Qualifications: Experience: 3 to 4 years in online bidding. Knowledge of Platforms: Expertise in Upwork, Freelancer, Fiverr, Guru, PPH, LinkedIn Sales Navigator , etc. Communication Skills: Strong verbal and written English for client interactions. Proposal Writing: Ability to create winning proposals with competitive pricing. Negotiation Skills: Proven ability to close deals and maximise profits. Technical Understanding: Basic knowledge of web & app development, digital marketing, and software solutions . Target-Oriented Approach: Strong motivation to meet and exceed revenue goals. Preferred Qualifications: BBA/MBA/B.Tech/BCA or a relevant degree in Business or IT. Previous experience working in a target-based sales role . Familiarity with CRM tools and lead-tracking software. Perks & Benefits: Career growth opportunities based on performance. Flexible work options (Remote/Hybrid, if applicable). Recognition & rewards for top performers. Show more Show less

Job Description: We are looking for candidate with good communication and interpersonal skills Candidate must be energetic, well spoken, and eager to learn new things and work First level responses to the online (email, webmaster, web chat) inquiries for exports and diligence process. Technical Proposal writing Follow up with Zen Internal Team for any information/inputs or task related to exports. Follow up and reminders for the customers and proposals. Documentation Support. Weekly/Monthly report generations. Coordination for arrangements during delegation visits. Desired Candidate Profile Good communication skills, good in English Good skills on MS Word and MS Excel Minimum experience on client communications Knowledge on exports/international quotation preparation is an added advantage Experience: 1 to 4 years Educational Qualification: Any graduate Preferred Background : Candidates from Manufacturing sectors (Machinery, Semiconductors, Defense) Work location: Delhi RK Puram Job Types: Full-time, Permanent Pay: ₹9,766.84 - ₹30,379.19 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Compensation Package: Yearly bonus Schedule: Day shift Monday to Friday Weekend availability Application Question(s): Do you have knowledge on Technical proposal writing ? Language: English (Required) Work Location: In person

Join TalentPop App as a Customer and Sales Engagement Specialist! Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team! What You’ll Do Support Customers: Assist shoppers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds. Product Guidance: Provide personalized product recommendations and address shopping-related concerns. Order Management: Track and manage orders, ensuring timely updates and resolutions. Drive Sales: Identify upsell and cross-sell opportunities to increase customer satisfaction and revenue. Maintain Records: Keep accurate customer records and gather feedback to enhance the shopping experience. Team Collaboration: Work with the team to suggest improvements based on customer insights. What We’re Looking For 1+ year of experience in customer service, sales, or e-commerce. Strong communication and problem-solving skills. Familiarity with platforms like Shopify and CRM tools. Sales-oriented mindset with a talent for suggesting relevant products. Highly organized with excellent attention to detail. Thrives in a fast-paced, remote work environment. Why Join TalentPop App? Commissions and annual increases. Paid time off and HMO coverage. Performance and recognition incentives. Permanent work-from-home setup. Opportunities for growth within a vibrant and supportive team. When applying, use application code: BCS Ready to make online shopping better for everyone? Apply now and join our team! Show more Show less

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities Manage order inquiries, including shipping, tracking, returns, and refunds Update CRM tools and track customer interactions accurately Represent each e-commerce brand in a way that reflects their tone and values Share customer feedback and insights to improve sales processes Collaborate with internal teams to meet performance and service goals Qualifications Minimum of 1 year experience in sales, customer support, or virtual assistant roles Excellent written and verbal communication skills in English Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools Ability to work independently in a remote, fast-paced environment Detail-oriented, proactive, and results-driven What We Offer Performance-based raises and commission opportunities Paid time off Health stipend or HMO coverage (location-dependent) Recognition bonuses for outstanding performance 100% remote setup with a supportive, collaborative team environment Career development opportunities To apply: Please include the application code BCS in your submission to be prioritized. When asked for the position title, select or write Brand Concierge . Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today. Show more Show less

Title: L1 Support Engineer Location: Bangalore Role overview: As an L1 support engineer you will play a key role in Level 1 support and ensuring smooth project operations through proactive monitoring, initial troubleshooting, and vendor coordination. This role demands strict SLA adherence, 24/7 availability, and a focus on resolving or escalating issues efficiently to maintain high service standards. This position is critical to maintaining high service standards and operational efficiency. How you will create impact: Responsibilities: Monitoring the implementation & operation of defined controls and recommendations. Support all Project & Operations as Level 1 support Understand project's working guidelines, technology, framework etc. Initial troubleshooting skills for OS/applications/Interfaces /DBs Vendor coordination skills, Monitoring & Reporting. Carry out routine activities & checklists. Taking ownership of customer issues until resolved, escalated or resolved. Monitor service through tools. Available 24X7 for support. Strict SLA compliance at all stages Essential qualifications: 0-2 years of relevant experience in production support Should have BE/ B. Tech/BCA/MCA/ ME/M.Tech /B.Sc. (Computers)/M.Sc. (Computers) degree from a reputed University Basic knowledge or working on windows and unix platforms. Should have good understanding of the commands in Linux Knowledge on scripting languages (e.g. bash shell scripting, Perl, etc). Excellent working familiarity with NMS tools , Ticketing tools and MS Excel Protocol and Packet analyzers (TCPDUMP, Ethereal) Knowledge on monitoring system resources like CPU, memory, disk, logs, processes etc Knowledge on log search using grep commands, extraction of data etc. Troubleshoot basic application related issues like server restart, etc Interview rounds & assessments: Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay. Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics. Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth. Hot Seat: A cultural fit round that includes an overview of the company's core values and long-term plans. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay here. Show more Show less

Position: Chat Support Representative Job Location: Ahmedabad, Gujarat What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, You’ll Answer incoming communications from customers Connect and resolve issues with customers using written communication only What You Bring to the Role 1 year or more customer service experience – Freshers welcome to apply Great written communication skills including grammar and spelling High School Diploma Computer savvy Flexibility to work in a 24/7 environment What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you Job Types: Full-time, Permanent, Fresher Benefits: Food provided Provident Fund Schedule: Rotational shift Weekend availability Supplemental Pay: Shift allowance Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹38,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Rotational shift Weekend availability Supplemental Pay: Shift allowance Application Question(s): Are you comfortable with Rotational Shift ? (Cab facility is provided for Night shift) Are you located in Makarba, Ahmedabad, Gujarat? Language: English (Required) Work Location: In person

Job Summary: We are looking for a proactive and customer-focused individual to handle support calls, emails, and chats for our SaaS-based application. The ideal candidate will have excellent English communication skills, a background in customer service, and a basic understanding of support tools like Freshdesk and Freshchat. Key Responsibilities: Respond to customer queries via phone, email, and live chat in a timely and professional manner Understand product functionality and resolve basic to intermediate customer issues Log tickets and track issues using Freshdesk (or similar tools) Escalate unresolved queries to the appropriate internal teams Maintain high levels of customer satisfaction and build positive relationships Follow up with users to ensure issues are resolved Requirements: 1 to 2 years of experience in customer support or a similar role Excellent written and verbal communication skills in English Familiarity with SaaS products and customer support processes Working knowledge of Freshdesk, Freshchat, or similar platforms is a plus Bachelor’s degree in any discipline Based in Kerala, India Willingness to work in shifts covering US, UK, and Indian time zones Ability to join immediately or within a short notice period What We Offer: Competitive salary up to ₹2.5 LPA Opportunity to grow with a fast-paced SaaS company Friendly, remote-friendly work culture (if applicable) Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: PostgreSQL Database Admin . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Bangalore,Karnataka,India Job ID 755095 Join our Team About this opportunity: Infra Cloud Team is looking for Technical Authority Expert (JS5) to Investigate, diagnose, and troubleshoot, Perform MSSQL Database Administration. Technical Proficiency in Oracle Database Administration as a Secondary skill is an added advantage. The candidate has to follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams and talk to clients (internal) through a series of actions, either via phone, email, or chat, until the request is closed. What you will do: Proven experience as a Microsoft SQL Server DBA, managing enterprise-level database systems. Strong knowledge of Microsoft SQL Server, including database design, administration, performance tuning, and troubleshooting. Experience with database backup and recovery strategies, including disaster recovery planning and implementation. Proficiency in SQL programming and scripting languages. Familiarity with database security concepts and best practices. Understanding of high availability (HA) and failover clustering technologies. Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex database issues. Strong organizational and time management skills, with the ability to handle multiple tasks and priorities simultaneously. Microsoft SQL Server certification (eg, MCSA, MCSE) or equivalent industry certifications. Experience with cloud-based database platforms, such as Microsoft Azure SQL Database. Familiarity with data warehousing concepts and technologies. Knowledge of PowerShell or other automation tools for database administration tasks. Experience with performance monitoring and tuning tools, such as SQL Server Profiler or Extended Events. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders. The skills you bring: Oracle 10g, 11g, 12c, 18C, 19C versions (18 & 19 Additional benefits) Performance tuning (Optimizing Queries, Instance Tuning) Upgrade knowledge on oracle database upgrade from 12c to 19c and 11g to 12c. Installation, configuration and upgrading of Oracle server software and related products (clients, RAC 2 nodes, stand Along) Good Understanding of RAC (2 nodes or 3 nodes) and its services Understanding Active/Passive, Active-Active (ASM and Veritas Cluster) A good knowledge of the physical database design A good understanding of the underlying operating system (windows, unix, linux, solaris & AIX) Different OS few important commands to check the server load (top, topas sar ,vmstat Partitioning (Partition Tables and it’s type understanding Range, Hash etc) and partition pruning. Indexing (Local and Global Index, its benefits and drawbacks) Worked on Heavy databases 100+ TB (Filesystem and ASM) Adding Disk in ASM and Adding datafiles in RAC, tempfiles etc. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

Additional Information Job Number 25100283 Job Category Reservations Location CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India, 122002 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company. Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels including voice, email, and chat. Responsibilities include processing reservation requests and support of basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management. Provide customer support through assistance and guidance in issue resolution, and an open communication with Marriott properties, related company contacts, and third parties. Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About the Role You’ll join a small, fast team turning cutting-edge AI research into shippable products across text, vision, and multimodal domains. One sprint you’ll be distilling an LLM for WhatsApp chat-ops; the next you’ll be converting CAD drawings to BOM stories, or training a computer-vision model that flags onsite safety risks. You own the model life-cycle end-to-end: data prep ➞ fine-tune/distil ➞ evaluate ➞ deploy ➞ monitor. Key Responsibilities Model Engineering • Fine-tune and quantise open-weight LLMs (Llama 3, Mistral, Gemma) and SLMs for low-latency edge inference. • Train or adapt computer-vision models (YOLO, Segment Anything, SAM-DINO) to detect site hazards, drawings anomalies, or asset states. Multimodal Pipelines • Build retrieval-augmented-generation (RAG) stacks: loaders → vector DB (FAISS / OpenSearch) → ranking prompts. • Combine vision + language outputs into single “scene → story” responses for dashboards and WhatsApp bots. Serving & MLOps • Package models as Docker images, SageMaker endpoints, or ONNX edge bundles; expose FastAPI/GRPC handlers with auth, rate-limit, telemetry. • Automate CI/CD: GitHub Actions → Terraform → blue-green deploys. Evaluation & Guardrails • Design automatic eval harnesses (BLEU, BERTScore, CLIP similarity, toxicity & bias checks). • Monitor drift, hallucination, latency; implement rollback triggers. Enablement & Storytelling • Write prompt playbooks & model cards so other teams can reuse your work. • Run internal workshops: “From design drawing to narrative” / “LLM safety by example”. Required Skills & Experience 3+ yrs ML/NLP/CV in production; at least 1 yr hands-on with Generative AI . Strong Python (FastAPI, Pydantic, asyncio) and HuggingFace Transformers OR diffusers . Experience with minima­l-footprint models (LoRA, QLoRA, GGUF, INT-4) and vector search. Comfortable on AWS/GCP/Azure for GPU instances, serverless endpoints, IaC. Solid grasp of evaluation/guardrail frameworks (Helm, PromptLayer, Guardrails-AI, Triton metrics). Bonus Points Built a RAG or function-calling agent used by 500+ users. Prior CV pipeline (object-detection, segmentation) or speech-to-text real-time project. Live examples of creative prompt engineering or story-generation. Familiarity with LangChain, LlamaIndex, or BentoML. Why You’ll Love It Multidomain playground – text, vision, storytelling, decision-support. Tech freedom – pick the right model & stack; justify it; ship it. Remote-first – work anywhere ±4 hrs of IST; quarterly hack-weeks in Hyderabad. Top-quartile pay – base + milestone bonus + conference stipend. How to Apply Send a resume and link to GitHub / HF / Kaggle showcasing LLM or CV work. Include a 200-word note describing your favourite prompt or model tweak and the impact it had. Short-listed candidates complete a practical take-home (fine-tune tiny model, build RAG or vision demo, brief write-up) and a 45-min technical chat. We hire builders, not resume keywords. Show us you can ship AI that works in the real world—and explain it clearly—and you’re in. Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. (INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE) Qualifications Qualifications and technical skills that will lead to success: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Must have bachelor’s degree in Computer Science or related field (or equivalent degree and experience) 2+ years providing customer facing technical support (Web based products or e-commerce preferred) In order to be successful in this role, we need someone who has: Working knowledge of the components in a web applications stack. AngularJS framework knowledge Experience working with dynamic HTML components: AJAX, JavaScript, CSS, XML, HTML, XHTML Must have basic object-oriented programming skills (Java strongly preferred) Good to have basic understanding of SQL. Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept. Experience providing web development support is highly desirable. Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management. Excellent communication skills (verbal and written). Preferred Skills (Great To Have) Previous experience working with the ServiceNow platform (Client Scripts, UI Policies/Actions/Pages/Scripts/Macros) Experience with configuring Virtual Agent and Agent Workspace. Understanding of bootstrap framework Understanding of message communication protocols. Working understanding of JavaScript Familiarity with Eclipse IDE Previous experience in software development(or) software consulting. Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable. Experience providing SaaS support is desirable. Opportunity Those we hire will be trained and mentored in these technologies as appropriate by our senior staff and will work to support a growing base of customers globally. Successful candidates will enjoy a generous earning potential and the chance to expand their role in the company as we grow. We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. Qualifications Qualifications and technical skills that will lead to success: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Must have Bachelor's degree in Computer Science or related field (or equivalent degree and experience) 2+ years providing customer-facing technical support (Web based products or e-commerce preferred) Candidates with lesser experience will be considered for appropriate roles. In order to be successful in this role, we need someone who has: Must have experience installing, implementing, or maintaining one (or more) of the following: LDAP/Active Directory SSO (e.g. SAML, SiteMinder) Email Infrastructure Web Services (consuming or providing) (SOAP, REST) Data Extraction Technologies (e.g. JDBC, ODBC) Network infrastructure Any bi-directional, automated integration between two systems Working knowledge of the components in a web applications stack Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell Experience with relational databases (e.g. MySQL, Oracle) Experience administering: Linux/Unix OR Microsoft Server Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex technical systems Proven ability to maintain a professional demeanour when handling complex customer & internal issues An understanding of ITSM, ITIL, or CMDB Preferred Skills Previous experience working with the ServiceNow platform (in particular Authentication/Email/Web Service/Import/Export configurations) Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta Familiarity with Eclipse IDE Experience troubleshooting and optimising web application performance Previous experience in software development or software consulting. Experience providing SaaS support is desirable. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Job Description Technical Sales Support Skill Set Required :- People's Person, Time Oriented, Great Verbal & Written Communication Skills, Basic Math Skills, Basic Computer Literacy, Handle Customers Relations & Complaints, Crisis Management, Administrative Skills, Attention to Detail, Voice Inbound & Outbound Process, Email Inbound and Outbound Process and Chat Inbound Process Department :- Technical Sales Support Timings :- Shift wise ( Morning & Afternoon Shifts ) Provide Pre-sales technical assistance, services and products education. Work on sales support services and provide technical and commercial back up as required. Support marketing activities by attending trade shows, conferences and other marketing events. Generate and process new sales leads, inquiries and purchase orders as necessary. Answer E-mails, Phone calls and chats from customers and deals with queries as they arise. Follows up with customer to make sure that they are satisfied with a particular product or service. Exerts attention to detail, as customers may have the same problems; reports the problems as necessary. Deal with any customer complaints and resolves the issue as necessary Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management. Solicit cross-selling and up-selling opportunities within the customer care experience. Take the extra mile to engage the customer Show more Show less

Purpose of the role To address customer questions, concerns or requests while maintaining customer service expectations. Accountabilities Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner. Collaboration with teams across the bank to align, promote, and integrate customer care initiatives. Management and maintenance of customer records and documentation to ensure accuracy. Participation in training and development initiatives to improve customer skills, knowledge, and services. Identification of industry trends and developments related to customer service to implement best practice in customer care. Execution of escalation requests to the relevant team or senior management as required in a timely manner. Execution of customer service activities through various communication channels including chat, email, and phone. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less

Embark on a transformative journey as a Specialist Customer Care at Barclays, where you'll play a pivotal role in shaping the future. Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. To thrive in this role, you’ll need some previous experience in: Relevant experience in Reporting & transformation. Must have analytical & people management skills. Strong Automation Knowledge: Hands on experience with automation (AI) across the project delivery lifecycle including – Risk and control, cost benefit, Python, and business care analysis. Customer and journey mapping: Proficient in value stream mapping, managing end to end stakeholder engagement. Technology and Software Delivery: Experience in using technology to streamline processes with exposure to: - Automation platforms (e.g., UI path), APIs, Appian, Data management and digitalization. Project Management: solid understanding of project management and practical exposure to project execution. You may be assessed on key essential skills relevant for success in role, such as risk and controls, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less

Customer Care Executive - BPO We're looking for enthusiastic and skilled Customer Care Executives to join our fast-paced BPO team. If you're a highly motivated individual with a passion for helping customers and excellent communication skills, we encourage you to apply! What you'll do: Provide exceptional online customer support through chat, addressing inquiries and resolving issues efficiently. Accurately perform data entry tasks, ensuring all customer interactions and information are meticulously recorded. Maintain a high level of professionalism and empathy while interacting with customers. What we're looking for: Excellent communication skills, both written and verbal. Fluency in English is a must. Strong chatting skills with the ability to convey information clearly and concisely. Any Bachelor's Graduate degree. Comfortable working in rotational shifts (morning, day, and overnight shifts). If you're ready to be a part of a dynamic team and provide outstanding customer service, apply today!

Sales of fashion jewellery at store, handling all ecommerce plate forms, chat with customer, Order management

Urgent Opening for Chat Process Interview process * PIR Interview (Candidates are given topic were they have to write 200 words on the given topic) * Harver Test (Assessments taken on English Communication and on Chat competency) * ACM Round (Final round based on Written Communication) Requiremets: - Non Voice - Premium and Non Premium Salary Range: - 16.7K – 30k Cab facilities given no extra charges In house cafeteria, Doctor and Gym facilities available. Incentives available as per LOB Minimum Qualification – PUC (Intermediate mandatory with relvant marks card) Address and ID Proof: Aadhar card, Pan Card, Rental agreement, PG Receipt Age Limit: 30

Urgent Opening For Customer Support Executive Designation - Email or Chat Support Executive Experience Required:- 1 year email or chat exp is mandatory Minimum Qualification:- Graduate can apply Salary:- Rs. 21000 Per Month ( for experience salary upto 21000 in hand) Work from office + Full Time +Day shift ( 8a.m to 8 p.m) +Rotational week off. Fixed salary + Permanent Job + incentives based on your performance.

Key Responsibilities Respond to inquiries from prospective students via phone, email, chat, and in-person. Provide accurate information regarding courses, admissions procedures, eligibility criteria, and deadlines. Conduct campus tours, open houses, and information sessions. Assist applicants throughout the admission process including application submission, document collection, and follow-up. Evaluate student profiles and provide guidance based on academic goals and career aspirations. Maintain and update student records in the admissions database (CRM). Collaborate with marketing to follow up on leads and assist in outreach campaigns. Guide students through scholarship and financial aid options, where applicable. Support admitted students in enrollment procedures, including fee payments and orientation. Qualifications: Bachelor’s degree in Education, Business, Communications, or a related field (Master’s preferred). Prior experience in academic counselling, admissions, or customer service preferred. Strong interpersonal and communication skills (both verbal and written). Ability to manage multiple tasks and work under pressure. Proficiency in Microsoft Office and CRM systems. Empathetic, approachable, and student-focused.

Hi Candidates, Hope you're doing well. I have an open position, and if you're comfortable with the Job Description, kindly reply with your updated resume. After receiving your resume, I will contact you to finalize the things and schedule your interview. Job Description: Position: Customer Care Executive (Chat Process) Location: , Sector 60, Noida Salary: Up to 40K per month + PF + 2 Way Cab + Meal Interview Mode: Telephonic and Virtual Experience: Minimum of 6+ months in a Chat Process is mandatory, with strong English communication. Graduation and Minimum of 6+ months in a Chat Process is mandatory in International BPO. Key Responsibilities: Handle inbound customer queries via live chat (including billing, rate plans, service activation and changes, credits and adjustments, troubleshooting, and complaints). Provide accurate and relevant information to resolve customer queries on the first contact. Take complete ownership of customer issues and follow through on commitments. Actively listen to customers, understand their issues, and communicate in a calm, clear, simple, and personalized manner. Use simple and clear language that is easy for customers to understand. Adhere to work schedules and contribute to operational efficiencies. Maintain high work ethics in alignment with organizational compliance. Build and maintain warm, professional relationships with customers. Achieve efficiency and meet commercial targets. Contribute to business profitability through various up-sell and cross-sell initiatives. If you're interested in this role, please send your updated resume at Sameer@rknjobs.com or give me a call at 8368751124.

Responsibilities: Sales II Customer Acquisition • Identify Prospects In The Assigned Area And Generate New Leads Via Cold Calling, Emails, Chat And Door-To-Door Visits • Arrange In-Person Meetings With Potential Customers To Persuade Them To Buy The Company’s Product Or Service And Meet Their Requirements • Follow-Up With Customers To Maintain Relationships And Encourage Repeat Business And Referrals • Field Sales + Incentive Upto 6000 • Meet New Members Of Paytm

Hi, 📢 Walk-in Interview – Email Chat Process (Tata 1MG Pharma) Position name- team leader 📍 Venue: 2nd Floor, Trapezoid IT Park, C-27, C Block, Phase 2, Industrial Area, Sector 62, Noida, UP – 201301 📍 Location Pin: [Share Google Maps pin here] 🗓 Time: 10 AM – 4 PM 🎓 Eligibility: 12th Pass & Graduates with fluent English 💼 Shifts & Offs: Rotational 💰 Salary: Based on interview performance 📞 Contact: Siddhi – 9560706899 👤 Ref: Commivik Infosystem Pvt. Lt

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