217 Chat Jobs
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3.0 years
4 Lacs
Jaipur
On-site
Hi, Greetings from Teleperformance!!! Please find the below JD for Team Lead – Banking Sales, -Direct and coordinate a team of 1st and 2nd levels of technical support personnel - Controlling attrition in the team. and should be able to calculate shrinkage in the team. -Setup, manage and improve standards and procedures within the team -Cascade business objective and targets to the team -Review daily targets, priorities and take appropriate actions to ensure results are achieved -Encourage open communication between team members, suggesting and driving forward ideas about how the team can work more effectively together -Preparing and analyze the the situation and determine resources needed to...
Posted 22 hours ago
0 years
Noida, Uttar pradesh, India
Remote
Doubt Faculty : Pre Foundation (Hindi) Job Description – Primary Coach (Doubt Solving | Saarthi) Job Title: Primary Coach – Doubt Solving (Saarthi) Working Hours: 1:00 PM – 10:00 PM Working Days: Monday to Saturday (Sunday Off) Mode of Work: Work From Home System Requirements: Laptop (Minimum i5 Generation) Pen Tablet Stable Internet Connection Role Overview: We are looking for a dedicated and student-focused Primary Coach (Doubt Solving) to join our Saarthi team. In this role, you will be responsible for resolving students’ academic doubts for assigned batches through video sessions and chat (text & audio) using a pen tablet. Your timely, clear, and concept-driven explanations will play a k...
Posted 1 day ago
1.0 - 3.0 years
Hyderabad, telangana
On-site
Job Description Job Title: ADMINISTRATOR L2 City: Hyderabad State/Province: Telangana Posting Start Date: 2/9/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changin...
Posted 1 day ago
1.0 - 3.0 years
Hyderabad, telangana
On-site
Job Description Job Title: ADMINISTRATOR L2 City: Hyderabad State/Province: Telangana Posting Start Date: 2/9/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changin...
Posted 1 day ago
1.0 - 3.0 years
Hyderabad, telangana
On-site
Job Description Job Title: ADMINISTRATOR L2 City: Hyderabad State/Province: Telangana Posting Start Date: 2/9/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changin...
Posted 1 day ago
1.0 - 3.0 years
Hyderabad, telangana
On-site
Job Description Job Title: ADMINISTRATOR L2 City: Hyderabad State/Province: Telangana Posting Start Date: 2/9/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changin...
Posted 1 day ago
1.0 - 3.0 years
Hyderabad, telangana
On-site
Job Description Job Title: ADMINISTRATOR L2 City: Hyderabad State/Province: Telangana Posting Start Date: 2/9/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changin...
Posted 1 day ago
1.0 - 3.0 years
Hyderabad, telangana
On-site
Job Description Job Title: ADMINISTRATOR L2 City: Hyderabad State/Province: Telangana Posting Start Date: 2/9/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changin...
Posted 1 day ago
1.0 years
Noida, Uttar pradesh, India
On-site
hackajob is collaborating with Barclays to connect them with exceptional tech professionals for this role. Step into the role of Customer Care Specialist at Barclays, where you'll provide first-class support by conducting in-depth due diligence, ensuring compliance with regulatory requirements, and safeguarding our clients and organization with expertise and care. You will be responsible to provide exceptional customer service while resolving more complex customer needs/requests. You may be assessed on key critical skills relevant for success in role such as: Receiving inbound phone calls from customers and service their needs effectively and efficiently. Understanding and analysing customer...
Posted 1 day ago
0.0 - 1.0 years
Chennai
Work from Office
Any Graduate in 2024 or 2025 with a three-year full-time degree Flexible to work in Shifts and Work from Office. interested to work in customer service domain can apply. Good communication skills are required. location - chennai.
Posted 2 days ago
7.0 - 10.0 years
Chennai
Work from Office
Key Responsibilities • Lead multiple TLs/SMEs and their associate teams; own staffing, rostering, and intraday management. • Govern daily operations: queue health, real-time adherence, shrinkage control, occupancy, and SL attainment. • Review performance through huddles, coaching plans, and monthly performance appraisals. • Drive continuous improvement via RCA, CAPA, and Kaizen; standardize SOPs and playbooks. • Manage escalations and critical incidents; ensure timely resolution and client communication. • Partner with WFM, Quality, Training, Tech/Telephony, and HR for holistic delivery. • Publish daily/weekly/monthly MIS and insights; track SLA risk and remediation plans. • Ensure complianc...
Posted 2 days ago
0.0 - 31.0 years
2 - 3 Lacs
Mohali
On-site
Premium Process Key Responsibilities: Address and resolve customer queries through chat in a timely and professional manner. Provide technical product support and pre-sales assistance. Troubleshoot basic issues and escalate when necessary, ensuring end-to-end resolution. Maintain service quality standards and ensure a high level of customer satisfaction. Log all interactions and updates accurately in the internal systems. Process Name: Premium PROCESS * Work Days: - * Shift: Rotational Shift * Weekly Off: Rotational Week Off * Undergraduate and Graduate both are eligible · Chat Process LIMITED SEATS ARE AVAILABLE !!!!!!!!!! Interested candidates reach me on this number or WhatsApp me on this...
Posted 3 days ago
4.0 years
25 - 50 Lacs
Sadar, Uttar pradesh, India
Remote
Experience : 4.00 + years Salary : INR 2500000-5000000 / year (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: A Series A funded California based Software Development Company) (*Note: This is a requirement for one of Uplers' client - A Series A funded California based Software Development Company) What do you need for this opportunity? Must have skills required: BI style data models, Snowflake or SQL warehouses, Agentic AI, CrewAI or ADK, LangChain, LangGraph, MongoDB and SQL, NLQ, AWS, Python A Series A funded California based Software ...
Posted 3 days ago
0 years
2 - 4 Lacs
Noida
Remote
Req ID: 353891 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). India - Work from Office Competitive Salary & Benefits Role Overview The Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documen...
Posted 3 days ago
4.0 years
25 - 50 Lacs
Nashik, Maharashtra, India
Remote
Experience : 4.00 + years Salary : INR 2500000-5000000 / year (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: A Series A funded California based Software Development Company) (*Note: This is a requirement for one of Uplers' client - A Series A funded California based Software Development Company) What do you need for this opportunity? Must have skills required: BI style data models, Snowflake or SQL warehouses, Agentic AI, CrewAI or ADK, LangChain, LangGraph, MongoDB and SQL, NLQ, AWS, Python A Series A funded California based Software ...
Posted 3 days ago
4.0 years
25 - 50 Lacs
Kanpur, Uttar pradesh, India
Remote
Experience : 4.00 + years Salary : INR 2500000-5000000 / year (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: A Series A funded California based Software Development Company) (*Note: This is a requirement for one of Uplers' client - A Series A funded California based Software Development Company) What do you need for this opportunity? Must have skills required: BI style data models, Snowflake or SQL warehouses, Agentic AI, CrewAI or ADK, LangChain, LangGraph, MongoDB and SQL, NLQ, AWS, Python A Series A funded California based Software ...
Posted 3 days ago
0.0 years
Jamshedpur, jharkhand
On-site
Job Description Job Title: ADMINISTRATOR L1(CONTRACT) City: Jamshedpur State/Province: Jharkhand Posting Start Date: 2/6/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an e...
Posted 4 days ago
3.0 - 5.0 years
Chennai, tamil nadu
On-site
Job Description Job Title: ADMINISTRATOR L3 City: Chennai State/Province: Tamil Nadu Posting Start Date: 2/6/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing...
Posted 4 days ago
1.0 - 3.0 years
Hyderabad, telangana
On-site
Job Description Job Title: ADMINISTRATOR L2 City: Hyderabad State/Province: Telangana Posting Start Date: 2/6/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changin...
Posted 4 days ago
3.0 - 5.0 years
Hyderabad, telangana
On-site
Job Description Job Title: ADMINISTRATOR L3(CONTRACT) City: Hyderabad State/Province: Telangana Posting Start Date: 2/6/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ev...
Posted 4 days ago
3.0 - 5.0 years
Chennai, tamil nadu
On-site
Job Description Job Title: ADMINISTRATOR L3 City: Chennai State/Province: Tamil Nadu Posting Start Date: 2/5/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing...
Posted 5 days ago
3.0 - 5.0 years
Coimbatore, tamil nadu
On-site
Job Description Job Title: ADMINISTRATOR L3 City: Coimbatore State/Province: Tamil Nadu Posting Start Date: 2/5/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-chang...
Posted 5 days ago
0 years
Mumbai, Maharashtra, India
On-site
Job Description For Executive - CRM Position Key purpose of the job:. To manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. Handle customers from post sales stage till handover of the property, collection, documentation or any other paperwork on behalf of the company or the client. Compile information on customers across different channels / points of contact between the customer and the company (website, telephone, live chat, direct mail, marketing materials and social media). Key Accountabilities Up-dation of data in ERP/ SAP (Sales M...
Posted 5 days ago
1.0 - 3.0 years
Ahmedabad, gujarat
On-site
Job Description Job Title: ADMINISTRATOR L2 City: Ahmedabad State/Province: Gujarat Posting Start Date: 2/4/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing ...
Posted 6 days ago
1.0 - 3.0 years
Ahmedabad, gujarat
On-site
Job Description Job Title: ADMINISTRATOR L2 City: Ahmedabad State/Province: Gujarat Posting Start Date: 2/4/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing ...
Posted 6 days ago
Exploring Chat Jobs in India
The chat job market in India is rapidly growing with the increasing demand for customer support services across various industries. Chat jobs offer flexibility, remote work opportunities, and a chance to engage with customers in real-time through chat platforms. If you are considering a career in chat jobs in India, here is a detailed guide to help you navigate through the job market.
Top Hiring Locations in India
- Bangalore
- Mumbai
- Delhi
- Hyderabad
- Pune
These cities are known for their booming tech industries and are actively hiring for chat roles in various companies.
Average Salary Range
The average salary range for chat professionals in India varies based on experience levels. Entry-level chat agents can expect to earn between INR 2-4 lakhs per annum, while experienced chat managers can earn upwards of INR 8-12 lakhs per annum.
Career Path
A career in chat jobs typically progresses from a Chat Support Executive to a Team Leader, followed by roles such as Chat Operations Manager or Chat Quality Analyst. With experience and expertise, professionals can advance to roles like Chat Operations Head or Customer Support Manager.
Related Skills
In addition to chat skills, professionals in this field are often expected to have skills such as customer service, problem-solving, multitasking, and proficiency in using chat platforms and CRM systems.
Interview Questions
- What experience do you have with chat platforms? (basic)
- How do you handle an angry or dissatisfied customer in a chat conversation? (medium)
- Can you provide an example of a time when you had to multitask while managing multiple chat conversations simultaneously? (medium)
- How do you ensure data security and confidentiality while handling chat interactions? (medium)
- What strategies would you use to upsell or cross-sell products/services through chat? (advanced)
- How do you stay updated with industry trends and best practices in chat support? (basic)
- Describe a challenging chat scenario you faced and how you resolved it. (medium)
- What metrics do you think are important to measure the success of a chat support team? (advanced)
- How would you handle a technical issue raised by a customer in a chat conversation? (medium)
- Can you explain the importance of tone and language in chat interactions? (basic)
- How do you prioritize and manage your chat queue during peak hours? (medium)
- What steps would you take to improve the efficiency of a chat support team? (advanced)
- How do you ensure accuracy and quality in your chat responses? (medium)
- Describe a time when you had to escalate a chat conversation to a senior team member. (medium)
- What do you think are the key skills required to excel in a chat support role? (basic)
- How do you handle confidential customer information shared during a chat conversation? (medium)
- Can you provide an example of a successful chat interaction that led to a positive customer experience? (medium)
- How do you handle long waiting times for customers in a chat queue? (medium)
- What measures would you take to reduce response time in chat conversations? (advanced)
- How do you adapt your communication style when interacting with customers from different cultural backgrounds in chat? (medium)
- Describe a time when you had to de-escalate a tense situation in a chat conversation. (medium)
- How do you ensure consistency in responses across multiple chat agents in a team? (advanced)
- Can you explain the role of chat analytics in improving customer service? (advanced)
- How do you handle technical issues or system errors during a chat conversation? (medium)
Closing Remark
As you prepare for chat job interviews in India, remember to showcase your communication skills, problem-solving abilities, and expertise in chat platforms. With the right skills and preparation, you can confidently apply for chat roles and excel in this dynamic and rewarding career field. Good luck!
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