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Centre Head – Sales & Operations

8 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

DQ Learnings


Key Responsibilities

• Own monthly/quarterly admissions & revenue targets

• Manage the full sales funnel—from lead follow-up and counselling to enrolment closure and upselling add-on courses

• Maintain an accurate rolling forecast and daily sales dashboard

• Oversee class scheduling, faculty allocation, infrastructure upkeep, and compliance with SOPs

• Coordinate with HO for inventory, IT, and facility needs

• Ensure zero-downtime learning environments

• Monitor centre P&L, expense controls, and petty-cash reconciliation

• Achieve 100 % on-time fee collection; follow instalment schedules and minimise bad debt

• Submit weekly finance reports to HQ

• Implement feedback loops (NPS, surveys, one-on-one check-ins)

• Resolve grievances within 24 h SLA

• Drive referral programmes and alumni engagement

• Hire, train, and coach counsellors, tele-callers, and support staff

• Run daily huddles, monthly performance reviews, and quarterly incentive programmes


Ideal Candidate Profile

• 5–8 years in EdTech, or B2C sales (at least 2 yrs managing a P&L)

• Consultative selling & negotiations

• Team leadership & coaching

• Data-driven decision-making (CRM, Excel/Sheets)

• Event marketing & local partnerships

• Conflict resolution & customer success mindset

MBA/PGDM preferred; strong analytical & communication skills a must


Why Join DQ Learnings?
  • High-growth EdTech brand expanding pan-India
  • Performance-linked incentives & fast leadership track
  • Access to cutting-edge AI-powered LMS & marketing support
  • Collaborative culture driven by innovation and student impact


Note- (Salary is competitive and commensurate with experience; detailed structure shared with shortlisted candidates.)

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