Center Manager

3 - 7 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Centre Manager for Sales and Operations at Regul Solutions, you will be responsible for overseeing the daily functions of the wellness centre located in Banjara Hills, Hyderabad, Jaya Nagar, Bangalore, and Indiara Nagar, Bangalore. Your primary goal will be to ensure the highest standards of service, operations, and client satisfaction. This role involves leading a team, driving sales performance, and managing operational efficiency to achieve both financial and customer service goals. - **Leadership and Team Management**: - Lead, motivate, and develop a high-performing team of wellness practitioners, administrative staff, and sales associates. - Conduct regular team meetings, provide coaching, and manage staff scheduling, performance reviews, and professional development. - **Sales and Revenue Management**: - Develop and implement strategies to drive sales and achieve revenue targets. - Monitor and analyze sales performance, manage pricing strategies, promotions, and memberships to optimize profitability. - **Operations and Facilities Management**: - Ensure smooth operations by managing daily activities, maintenance, inventory, and enforcing operational policies and procedures. - Oversee scheduling of classes, treatments, and events to maximize utilization and client satisfaction. Handle client feedback, complaints, and resolutions promptly. - **Marketing and Client Engagement**: - Collaborate with the marketing team to develop and execute promotional campaigns and outreach initiatives. - Build and maintain client relationships, organize community events, workshops, and partnerships to increase centre visibility and engagement. - **Financial Management**: - Develop and manage the centre's budget, analyze financial statements, and performance metrics to make informed business decisions. To qualify for this position, you should have: - Bachelor's degree or management certifications. - Proven experience in a managerial role, preferably in the wellness, fitness, or service industry. - Strong sales and customer service skills. - Excellent leadership, communication, and interpersonal skills. - Proficiency in using business management software and CRM systems. In return for your contributions, you will receive a competitive salary, performance-based incentives, opportunities for professional development, and career growth.,

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