Category Management Senior Manager - HIH - Evernorth

In this role, you will provide overall direction and leadership for a team of category management and strategic sourcing professionals in Hyderabad. You will be part of our Global Procurement, Third Party Management, & Shared Services (GPTPMS) organization, which provides procurement-related services to the greater Cigna Group organization. A key function of this position is managing teams to deliver procurement category strategies, driving business value through our suppliers, and providing negotiation leadership for critical supplier contracts. This position will serve a critical role in establishing a Category Management and Strategic Sourcing (CMSS) presence within the innovation hub.

The Evernorth℠ strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence future procurement and sourcing direction for the hub, talent recruitment and mentoring, and CMSS strategic direction at the hub, with the shared goal of evolving our world class procurement organization.

This is a hands-on position reporting to management with visibility into GPTPMS leadership.

Responsibilities

• Lead teams of Category Management and Strategic Sourcing professionals within assigned indirect procurement categories
• Develop and manage teams that will produce category strategies that contemplate market conditions, leverage, business strategies, spend, strategic importance, geographic considerations, benchmarks etc.
• Through business unit and partnerships, develop, and execute on sourcing opportunities driving cost savings, cost avoidance, risk reduction, enhanced business outcomes and improved service meeting current and future business and category needs
• Review, revise, and / or draft Contracts, Service Level Agreements, Statements of Work and Change Orders with suppliers for strategic deals, while managing similar activities across your team of CMSS professionals
• Lead cross-functional teams to evaluate best in class suppliers through RF(x) market competitive events with the goal of optimizing supplier engagements
• Be a go to trusted advisor for your team in terms of coaching and mentorship on sourcing best practices, negotiation techniques, contract terms, commercial negotiations, and other procurement activities
• Ensure consistent communication and project management with stakeholders of assigned sourcing intakes throughout the organization
• Develop a strong understanding and forecast of key cost drivers and market factors in assigned categories through continuous research and monitoring.
• Support continuous improvement in all aspects of the sourcing and procurement process; liaise with the GPTPMS Center of excellence organization in the US to ensure alignment with process, best practices, and talent strategy
• Maintain and promote sound relationships with suppliers, stakeholders and the business community. Liase with the US GPTPM and Third-Party Management Teams when Supplier relationship or performance may factor into sourcing projects
• As a leader, act as a change agent and demonstrate resiliency as changes occur.
• Manage recruiting, onboarding, and training success of new hires within GPTPMS in Hyderabad in support of building a core procurement capability
• Be the point of escalation for your team during sourcing activities

Qualifications

Required Skills:

• Strong written and verbal communication skills with the ability to interact with all levels of the organization.
• Strong skills in understanding legal and commercial supplier contract terms and conditions
• Strong interpersonal/relationship management skills.
• Strong time and project management skills.
• Broad knowledge of all aspects of the Source to Pay lifecycle including onboarding, due diligence, contracting, and payment
• Experience in a broad range of indirect procurement categories; technology category experience preferred

Required Experience & Education:

• More than 13 years of relevant experience
• Some experience in a leadership or managerial role
• Experience with procurement and sourcing in an onshore/offshore model.
• College degree (Bachelor) in related technical/business areas or equivalent work experience.
• Experience in a broad range of indirect procurement categories; technology category experience preferred
• Exposure to Ariba or similar Procurement systems and iCertis or similar Contract Lifecycle Management (CLM) systems
• Experience working with a matrix organization and other internal partners to execute on goals

Desired Experience:

• Experience in health-related fields such as health services, health insurance, pharmacy benefits management, and
• Experience with HIPAA, Business Associate Agreements (BAAs), and other related US Healthcare concepts
• Experience with Purchase Order terminology and Procure-to-Pay processes and industry standards
• Coaching and mentoring team members
• Industry certifications such as SIG, CSCP, CPM or similar

Location & Hours of Work

• Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate
• Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

About Evernorth Health Services