QA & Testing Associate Advisor - HIH - Evernorth ABOUT EVERNORTH: Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. QA & Testing Associate Advisor Position Overview The role of the QA & Testing Associate Advisor will provide critical support in system development across broader Pharmacy Quality Engineering organization, influencing Operations and Technology Product Management. This role will provide expertise in the engineering, design, installation and start-up of automated systems. As a member of our team, you will work in a high performance, high frequency, enterprise technology environment. This role works closely with client, IT management and staff to identify automated solutions, new or modified systems, reuse of existing machinery/equipment, or integration of purchased solutions or a combination of the available alternatives. The Automation Engineer Associate Advisor supports the organization in conceiving, planning, and delivering initiatives and uses deep professional knowledge and acumen to advise functional leaders. Responsibilities: Write test strategy and test case documents derived from user stories for one or more features. Test cases should include positive and negative scenarios, test data setup/configuration and expected results. Create test data files containing valid and invalid records to thoroughly test system logic and verify system flow. Collaborate with users to plan and execute end-to-end testing and user acceptance testing (UAT). Ensure successful completion and documentation of system tests, resolving any issues encountered. Contribute to other testing activities such as stress, load, and performance testing where required. Utilize Enterprise Zephyr to document and implement comprehensive test cases covering various application capabilities. Work on Test Automation design and test automation framework and scripts development using Java, Selenium, Test NG, Cucumber, Playwright with TypeScript, JavaScript. Utilize SQL skills to validate changes in backend database systems, including Oracle, MongoDB, and PostgreSQL. Provide estimates for testing effort-based user stories as part of sprint planning. Contribute and participate in other Agile scrum activities such as daily standups, backlog grooming, demos, and retrospectives. Ensure the best possible performance, quality, and responsiveness of the applications Help maintain code quality, organization, and automation Able to work on projects individually and directly with clients. Qualifications Required Skills: Testing types System Integration Testing Functional Testing Regression Testing E2E Testing Performance Testing experience (preferred) Technical Experience in testing UI, API and batch testing Test Automation design and hands on test automation framework and scripts development using Java, Selenium, Test NG, Cucumber, Playwright with TypeScript, JavaScript Strong SQL queries experience Integrating test automation in CI/CD pipeline Oracle, MongoDB, and PostgreSQL Enterprise Zephyr, Jira experience Technology Stack: Web and API applications QA Tester, Zephyr testing experience, excellent documentation skills, strong analytical skills, strong SQL experience. Test Automation design and hands on test automation framework and scripts development using Java, Selenium, Test NG, Cucumber, Playwright with TypeScript, JavaScript. Proven experience as a QA Tester or similar role, preferably in web and API application testing. Expertise in using Zephyr for test management and JIRA in Agile team environments. Strong analytical skills with the ability to quickly grasp complex system requirements. Proficiency in SQL with solid RDBMS querying capabilities, particularly Oracle, MongoDB, and PostgreSQL. Testing and triaging of defects and issues. Knowledge of defect tracking / task tools such as Jira and Confluence. Knowledge of build automation and deployment tools such as Jenkins as well as source code repository tools such as Git. Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong influencing/negotiation skills. Strong interpersonal/relationship skills. Familiarity with agile methodology. Experience within Agile development environment (Sprint planning, demos and retrospectives, and other sprint ceremonies). Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Required Experience & Education: College or University degree in Computer Science or a related discipline Minimum 8-11 years of work experience in software automation testing and quality engineering Preferred Experience / Qualifications: Healthcare domain knowledge Mobile Automation experience Knowledge in JavaScript and TypeScript programming languages Exposure to AWS services (DynamoDB, S3 Buckets, Lambdas, etc.) Excellent written and verbal communication skills Solid analytical skills, highly organized, self-motivated and a quick learner Flexible and willing to accept change in priorities as necessary Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qlikview Developer About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Show more Show less

Job Title Human Resources Business Partner – Lead Analyst INTRODUCTION TO EVERNORTH Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group’s existing presence in India. About Evernorth Health Services Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence. About Cigna The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group. Position Overview This role will report to the HIH HRBP Senior Manager and will play a pivotal role within a high-performing HR function. This role will provide partnership to front line managers and employees to execute/ implement HR strategy and goals. Job Overview As part of this role, candidate will execute HR strategies, be a point a contact and represent HR supporting managers & employee on HR processes, policies and guidelines, foster positive and engaging work environment for employees. This role requires understanding of HR frameworks like performance management, talent management, employee relations, employee engagement etc. Responsibilities Partner and extend support to front line managers and employees for a business unit size 500 to 750 Extend support in implementing people priorities. Action on employee engagement activities like ongoing support to front line managers & employee, conduct employee 1-1 pulse connect, addressing queries /provide guidance on HR policies & processes. Work with employee resource network groups teams representing HR to execute engagement activities like Fun at Work, DE&I, Fun & Arts, CSR etc. Liaise with HR COEs in executing seasonal activities like Performance Reviews, Annual compensation planning, Talent planning Support business in terms of orienting, educating, managers on HR frameworks like performance management, talent planning etc. Execute retention plans along with the business to gauge early signs of employee attrition and draw actions appropriately Manage day to day support to employees and managers like timely response to situations which require HRBP attention, guiding/advising managers on people situations and effectively address the same Handle and resolve issues relating to employee relations by following the required governance/process Foster recognition culture by executing the Rewards and Recognition process and effective utilization of Rewards and Recognition platform Generate metrics/analytics to enable data driven people insights and action plans Qualifications Education: Master’s degree in the Human Resources, or a related field. Experience 5-8 years of experience in Human Resources function with minimum experience of 3 years in HR Business partner role. Healthcare industry background is preferred Skills Strong interpersonal skills. Strong and effective verbal and written communication skills Understanding of HR COE functions like L&D, Talent acquisition, HR Operations etc. Ability to build relationships and work with various stakeholders. Ability to support the projects/initiatives within HR or represent HR in Organization level projects. Business Acumen: Display understanding of the business groups goals and challenges Experience in executing HR Projects, supported HR frameworks like performance management, employee engagement etc. Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

Add in a functional EVP before role details - ANSR to take point on creating these statements. About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Section 2: Position Overview Provide a concise summary of the position, its purpose, and its importance within the company. Section 1: Job Title Clearly state the position’s title to convey the role and level of responsibility. QA & Testing Manager / Sr Manager Position Overview Are you looking for an opportunity to lead an engineering team in building modern, scalable, and high-quality solutions across diverse platforms and technologies? Do you want to be part of a business that plays a crucial role in Cigna’s and Evernorth’s strategic vision? If so, this role is for you! The Evernorth℠Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions – this includes technology\business direction but also recruiting and mentoring employees and influencing selection of and relationships with vendor resources to ultimately build and contribute within a world class Delivery Vertical. We’re looking for a leader that will be responsible for leading a quality engineering group within Core Tech in our Hyderabad Center to deliver on strategic business capabilities as well as modernize the current solution. This role will be responsible for quality engineering in the HIH Center for Core Tech. As a QE & Testing Manager, you will build and develop a world-class quality engineering team of 25-50 resources with the goal of creating next-generation capabilities that will help make Cigna the undisputed health partner of choice. You will work in an agile environment leading a team of software engineers and managers, delivering user-oriented products in a fast–paced environment. The resources aligned to this leader will dotted line into our US based quality engineering leads. This role will report to the Core Tech HIH – Manager (Shared Services). Section 3: Responsibilities Clearly outline the primary duties and tasks associated with the role. Use action verbs (i.e., lead, drive, analyze, assess, research, etc.) to convey expectations. Responsibilities Provide leadership, vision, and strategic direction to the QA automation and testing teams.Define and execute quality engineering strategies aligned with overall technology and business goals.Drive test automation, continuous integration, and behavior-driven development (BDD) practices.Lead troubleshooting efforts, ensuring rapid resolution of defects and issues.Establish and enforce engineering best practices focused on quality, reliability, reusability, and telemetry.Develop and maintain QA automation roadmaps, ensuring technology currency and ROI-driven improvements.Build strong relationships with Core Tech stakeholders to align testing strategies with application requirements.Develop and implement an effective talent strategy by:Recruiting and retaining top talent.Mentoring and developing engineers into full-stack QA professionals.Fostering a culture of continuous learning, innovation, and accountability.Drive modernization initiatives by identifying scalable improvements in tools, technologies, and methodologies.Ensure operational excellence within Agile and DevOps frameworks.Maintain proactive monitoring and management of application assets, ensuring performance, availability, security, and capacity.Optimize testing efficiency, cost-effectiveness, and automation adoption across the teams. Qualifications Required Skills: Strong leadership, communication, and negotiation skills, with the ability to influence across all levels of the organization.Experience managing large, cross-functional QA teams in an Agile environment.Expertise in test design, defect management, and automation framework development.Hands-on experience with tools such as JIRA, Selenium WebDriver, Jenkins, GIT, JavaScript, Python, C#, Java, and BDD frameworks.Advanced knowledge of SQL Server databases and Transact-SQL, including stored procedure analysis.Proven ability to drive large-scale QA and automation testing initiatives for both UI and backend systems.Experience in Healthcare IT with an understanding of industry terminology, processes, and compliance.Proficiency in modern testing methodologies such as Continuous Integration (CI), Behavior-Driven Development (BDD), and Test-Driven Development (TDD).Strong Agile experience with practical leadership in Scrum teams. Required Experience & Education 14+ years of experience in software development and test automation.5+ years of management experience, leading and developing technical teams.Experience in vendor management within an onshore/offshore model.Expertise in architecture, design, and development of large-scale enterprise testing solutions.Bachelor’s degree in computer science, Engineering, or a related field (or equivalent work experience).Industry certifications such as Scrum Master, Six Sigma Green Belt, or equivalent. Desired Experience: Experience with mainframe testing lifecycle.Exposure to cloud-native distributed systems (AWS).Experience of claims adjudication and claims lifecycle in healthcare.Experience coaching and mentoring teams in best practices for QA automation. These two sections will be “standardized” in the JD template and made not editable. Location & Hours of Work HIH Offshore Hyderabad Office. Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

ABOUT EVERNORTH: Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Data Analyst – Digital Data Strategy Career Architecture Title: HIH – Data Measurement & Reporting Analyst As a Digital Data Analyst, you will be responsible for interpreting complex data sets, analyzing trends, and generating insights to inform strategic decisions and drive business growth. The ideal candidate will have a strong background in data analysis, proficiency with digital analytics tools, and the ability to communicate findings effectively to diverse stakeholders. They will also spend time researching data lineage and running SQL queries to answer detailed questions. Gather and organize data from various digital sources, including websites, mobile apps, social media platforms, and third-party analytics tools. Perform in-depth analysis of digital data sets to identify trends, patterns, and correlations.Utilize statistical techniques and data visualization tools to present findings in a clear and actionable format.Monitor key performance indicators (KPIs) related to digital marketing campaigns, website traffic, user engagement, and conversion rates. Identify areas of improvement and opportunities for optimization based on data-driven insights.Collaborate with cross-functional teams to develop data-driven strategies and initiatives to enhance digital performance and achieve business objectives. Provide actionable recommendations based on data analysis to drive decision-making at both tactical and strategic levels.Prepare regular reports and dashboards to communicate findings and insights to internal stakeholders, including executives, marketing teams, and product managers. Present analysis results and recommendations in a clear, concise, and visually compelling manner.Ensure the accuracy, completeness, and reliability of digital data by implementing data validation processes and conducting quality assurance checks. Proactively identify and resolve data discrepancies or inconsistencies.Stay updated on industry trends, best practices, and emerging technologies related to digital analytics and data management. Share knowledge and insights with team members to foster a culture of learning and innovation. Qualifications Required Skills Solid understanding of statistical methods, hypothesis testing, and predictive modeling techniques.Excellent analytical skills with the ability to interpret complex data sets and generate actionable insights.Strong communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders effectively.Proficiency in data analysis tools and programming languages such as SQL, Python, R, or similar.Detail-oriented mindset with a focus on data accuracy and integrity.The ability to work collaboratively in a fast-paced, cross-functional environment and manage multiple priorities simultaneously. Required Experience 1-3 years of experienceProven experience as a digital data analyst or similar role, with a strong track record of leveraging data to drive business outcomes.Hands-on experience with digital analytics platforms (e.g., Google Analytics, Adobe Analytics, etc.) and familiarity with tag management systems. Required Education Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, or a related field. Master's degree preferred. Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement: Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

As a Portfolio Planning and Metrics Team Member in Evernorth Technology, based on the Evernorth Technology Strategy and Development Team, you will be supporting several Development/Delivery related organizations; working across multiple Technology development, production, and infrastructure support teams. You will be leading or assisting primarily with financial management of the organization but will have the opportunity to support a variety of Technology related initiatives . You’ll be expected to understand the current financial state, portfolio themes and aid in understanding risks/opportunities that exist, and communicate with leadership about their budget and portfolio performance. In addition to financial management, you will support the organization by also focusing on supplier/vendor/resource management. This may include assisting with Request for Proposals from suppliers on development or production support efforts, supporting our hiring controls process, developing vendor or resource capacity strategies, and more. Other areas of support, based on need, may be around chief of staff responsibilities, deeper workforce management responsibilities, and also reporting and relationship management primarily with offshore teams. The ideal candidate is comfortable working in a high-paced operational environment. Someone who is flexible with their services and outputs to meet the specific needs of the leadership body they support. Someone who is comfortable flexing into different work types based on existing priorities/demands. This role will act as an independent contributor aligned to support both specific leadership needs while finding ways to help drive efficiency and quality into broader more shared operational processes that span multiple stakeholders. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Data Engineering Associate Advisor - HIH - Evernorth Position Summary: Data Engineering Advisor demonstrates expertise in data engineering technologies with the focus on engineering, innovation, strategic influence and product mindset. This individual will act as key contributor of the team to design, build, test and deliver large-scale software applications, systems, platforms, services or technologies in the data engineering space. This individual will have the opportunity to work directly with partner IT and business teams, owning and driving major deliverables across all aspects of software delivery. The candidate will play a key role in automating the processes on Databricks and AWS. They collaborate with business and technology partners in gathering requirements, develop and implement. The individual must have strong analytical and technical skills coupled with the ability to positively influence on delivery of data engineering products. The applicant will be working in a team that demands innovation, cloud-first, self-service-first, and automation-first mindset coupled with technical excellence. The applicant will be working with internal and external stakeholders and customers for building solutions as part of Enterprise Data Engineering and will need to demonstrate very strong technical and communication skills. Delivery – Intermediate delivery skills including the ability to deliver work at a steady, predictable pace to achieve commitments, decompose work assignments into small batch releases and contribute to tradeoff and negotiation discussions. Domain Expertise – Demonstrated track record of domain expertise including the ability to understand technical concepts necessary to do the job effectively, demonstrate willingness, cooperation, and concern for business issues and possess in-depth knowledge of immediate systems worked on. Problem Solving – Proven problem solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems and the ability to recognize and solve repetitive problems rather than working around them, recognize mistakes using them as learning opportunities and break down large problems into smaller, more manageable ones Job Description & Responsibilities : The candidate will be responsible to deliver business needs end to end from requirements to development into production. Through hands-on engineering approach in Databricks environment, this individual will deliver data engineering toolchains, platform capabilities and reusable patterns. The applicant will be responsible to follow software engineering best practices with an automation first approach and continuous learning and improvement mindset. The applicant will ensure adherence to enterprise architecture direction and architectural standards. The applicant should be able to collaborate in a high-performing team environment, and an ability to influence and be influenced by others. Experience Required: 8 to 11 years of experience in software engineering, building data engineering pipelines, middleware and API development and automation More than 3 years of experience in Databricks within an AWS environment Data Engineering experience Experience Desired: Expertise in Agile software development principles and patterns Expertise in building streaming, batch and event-driven architectures and data pipelines Primary Skills: Expertise in Big data technologies such as Spark, Hadoop, Databricks, Snowflake, EMR, Glue Good understanding of Kafka, Kafka Streams, Spark Structured streaming, configuration-driven data transformation and curation Expertise in building cloud-native microservices, containers, Kubernetes and platform-as-a-service technologies such as OpenShift, CloudFoundry Experience in multi-cloud software-as-a-service products such as Databricks, Snowflake Experience in Infrastructure-as-Code (IaC) tools such as terraform and AWS cloudformation Experience in messaging systems such as Apache ActiveMQ, WebSphere MQ, Apache Artemis, Kafka, AWS SNS Experience in API and microservices stack such as Spring Boot, Quarkus, Expertise in Cloud technologies such as AWS Glue, Lambda, S3, Elastic Search, API Gateway, CloudFront Experience with one or more of the following programming and scripting languages – Python, Scala, JVM-based languages, or JavaScript, and ability to pick up new languages Experience in building CI/CD pipelines using Jenkins, Github Actions Strong expertise with source code management and its best practices Proficient in self-testing of applications, unit testing and use of mock frameworks, test-driven development (TDD) Knowledge on Behavioral Driven Development (BDD) approach Additional Skills: Cloud-based security principles and protocols like OAuth2, JWT, data encryption, hashing data, secret management, etc Ability to perform detailed analysis of business problems and technical environments Strong oral and written communication skills Ability to think strategically, implement iteratively and estimate financial impact of design/architecture alternatives Continuous focus on an on-going learning and developmen About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Job Description & Responsibilities: Servant Leader for the team with excellent customer focus skills. Cross collaborates with members of the organization from various functions which include Product Owners, Engineering Leads, Developers, Quality Engineers, Project Managers, Finance Advisors, Communications Advisors, and Portfolio Advisors bringing them together as “One Team” to drive outcomes. Guiding the team and organization on how to navigate Organizational Operations practices and values. Guiding the team on how to get the most out of self-organization. Guiding the team on self-organizing to fill in the intentional gaps. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Providing all support to the team using a servant leadership style whenever possible and leading by example. Able to work an ambiguous request and obtain the data needed to achieve the desired results of the ask. Experience Required: 11 – 13 Years of experience in IT 5 – 7 Years of experience as a Project Manager 3 – 5 Years of experience with Technology Financials 3 – 5 Years of experience. In Process Improvement Experience Desired: Experience / working knowledge of SAFe practices is a plus. Experience in working with Data & Analytics Team is a plus. Education and Training Desired: CSM (Certified Scrum Master) SSM (Certified SAFe Scrum Master) Second level Scrum Master Certification (CSP, PSM II) Primary Skills: Experience with the typical Microsoft Office applications. Advanced Microsoft Excel skills. Advanced Project Management skills. Previous experience as a team lead. Excellent communication and mentoring skills. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Systems Analysis Senior Analyst - HIH - Evernorth ABOUT EVERNORTH: Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview This is a newly created critical role within Cigna Investment Management’s Technology team and requires a highly skilled, organized and detail-oriented communicator and facilitator. You will play a central role in the team’s success by ensuring the smooth delivery and operation of critical investment management systems. In this role, you will be both a member of the CIM IT Agile team and an independent contributor, acting in a wide variety of capacities to support team and business stakeholders. Responsibilities Collaborate with engineers and business to create JIRA Stories to feed the Agile process. Attach key documents and scribe all important details. Ask questions to elicit the information that you need. Share ideas and participate with the team to continuously improve the Agile process. Host and facilitate meetings with team and business stakeholders to translate their needs into technical requirements for development and support. Provide demos and support to business partners when requested. Craft and publish release notes to the business community. Craft and publish notifications to the business community to inform of CIM IT issues. Learn the CIM Business groups and their members and what they generally do to best support their inquiries and application use. Gain access and immerse yourself in the close to 40 CIM web and windows applications. Aspire to become subject matter expert over time to enable assisting business with questions and to understand their concerns. We have a vast array of team recordings to focus learning on what you need when you need it, over time. Support our CIM QA Team to recommend and review test plans for new system features for the stories that you support. Document system processes, procedures, and knowledge for future reference and training purposes. We are currently building out a Confluence site to describe all CIM applications with architecture diagrams, access information, helpful tips for use etc. You will help to build this out. Port information from legacy documentation sources to the new Confluence site. Collaborate with other technology teams across Cigna to ensure seamless integration and operation of systems. Engage Architects and Developers as required to resolve time critical issues with existing systems (Production Support) including abends, data issues, scheduling, and other issues that may arise. Qualifications Required Skills: Detail Orientation. Must be able to capture, track and follow up on details in a timely and efficient manner. Outstanding English verbal proficiency and articulation. Outstanding English written proficiency and articulation. Two writing samples will be collected. Multi-tasking and speed. All CIM IT members are expected to keep abreast of issues being fielded by the team and no two days will be the same. Versatility is key. Continuous learning and curiosity. Flexibility. Positivity. Patience. Required Experience & Education: College degree (Bachelor) in related technical/business areas or equivalent work experience (3 to 5 years). Experience in Jira or similar Agile tool. Experience with Microsoft Office tools (Excel, Word, PowerPoint). Desired Experience: Exposure to investment management related data models, business processes, and software solutions. Exposure to technical coding. Exposure to Confluence. Location & Hours of Work Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Software Engineering Senior Analyst – HIH - Evernorth About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Responsibilities: Design and implement the software in for provider experience group on various initiatives. Provide support to our end-users by resolving their issues, responding to queries, and helping them analyze/interpret the results from the models. Develop, code, and unit test with variety of cloud services and infrastructure code using Terraform, build ETL using Python/PySpark and testing automation pipeline. Participate in peer code reviews. Develop reusable infrastructure code for commonly occurring work across multiple processes and services. Participate in planning and technical design discussions with other developers, managers, and architects to meet application requirements and performance goals. Manage the Pipeline using JENKINS to move the application to higher environments such as System Testing, User Acceptance Testing, Release Testing, and Users Training environments. Contribute to production support to resolve application production issues. Follow the guidelines of Cloud COE and other teams for production deployment and maintenance activities for all applications running in AWS. Manage the application demos to business users and Product Owners regularly in Sprint and PI demos. Work with Business users and Product Owners to understand business requirements. Participate in Program Increment (PI) planning and user stories grooming with Scrum masters, developers, QA Analysts, and product owners. Participate in daily stand-up meetings to provide daily work status updates to the Scrum master and product owner, following Agile Methodology. Write Structured Query Language (SQL) stored procedures and SQL queries for create, read, update, and delete (CRUD) operations for database. Write and maintain technical and design documents. Understand best practices for using the Guarantee Management’s tools and applications. Required Skills: Excellent debugging, analytical, and problem-solving skills. Excellent communication skills. Required Experience & Education: Bachelor's in computer science or related field, or equivalent relevant work experience and technical knowledge. 3 - 5 years of total related experience. Experience Full Stack Python /PySpark Developer and Hands-on experience on AWS Cloud Services. Experienced in software development in Java and open-source tech stack. Strong and Proficient in React or Angular AND NodeJS client-side languages and frameworks. Hands on Experience in AWS Cloud Development. Experience in CI/CD tools such as AWS Cloudformation, Jenkins, Conduits, GitHub. Experience in Microservice Architecture. Exposure to SOLID, Architectural Patterns , Development Best Practices. Experience in Unit Testing automation, Test Driven Development and use of mocking frameworks. Experience working in Agile/Scrum teams. Hands on experience in infrastructure as a code in a Terraform . SQL and NoSQL experience Desired Experience: Experience building in Event Driven Architecture a plus. Security Engineering or Knowledge of AWS IAM Principles a plus Kafka knowledge a plus. NoSQL Solutions a plus. Location & Hours of Work: Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WFH) About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Automation Engineer Senior Analyst Position Overview Evernorth Core Platform Engineering team is looking for an Automation Engineer. The role of the Automation Engineer Senior Analyst will play a pivotal role in system development cycle of Web & Mobile applications by understanding overall architecture and workflows required to formulate test strategies specifically on the Packaged Business Capabilities (PBCs). As a member of our team, you will work in a high performance, high frequency, enterprise technology environment. This role will work with all levels of business, ensuring the deliverables align with business requirements with measurable results and will coordinate the work of project teams along multiple workstreams like data partners, integrated system, external vendors, etc. Responsibilities Coordinates the work of project teams along multiple workstreams like data partners, integrated system, external vendors, etc. Query and analyzes data to verify results, troubleshoot production issues, and enhance the test automation suites Crafts automated tests to meet speed to market goal ensuring quality Troubleshoots and optimizes automated tests and supporting artifacts to execute automatically in CI/CD pipelines, reduce cycle time Escalates risk and issues timeously to enable the effective planning and communication to stakeholders Embraces the mindset of fearlessly engaging in manual hands-on and exploratory testing whenever circumstances demand it Responsible for identifying, documenting, and effectively resolving defects through meticulous reporting and tracking Adheres to the organization's Quality Engineering best practices while helping to drive changes to our testing practices where necessary Qualifications A proven track record of over 4+ years in successfully testing and ensuring the quality of web and mobile applications with Proficient in conducting thorough business requirements analysis, designing efficient test automation suites, and diligently logging and tracking defects throughout the testing process Expertise in applying agile methodologies and principles to software testing, ensuring efficient and effective testing practices throughout the development lifecycle Demonstrated proficiency in utilizing test management tools such as Jira to effectively plan, track, and manage testing activities, ensuring seamless collaboration, and streamlined workflows A strong foundation and practical experience in programming languages are essential, with a particular emphasis on JavaScript or TypeScript which are highly preferred Proven experience in automating Web UI and API testing using Cypress, ensuring robust and reliable test coverage for both front-end and back-end functionalities Good experience in Mobile Automation using WebdriverIO across various mobile testing platforms and devices Good experience in Git based source control tools like GitLab, GitHub, Bitbucket Experience with SQL and database/backend testing Hands-on experience with API testing tools such as Postman and SoapUI Required Experience & Education: Bachelor's degree in computer science or information technology or related fields Healthcare domain knowledge Mobile Automation experience Knowledge in JavaScript and TypeScript programming languages Exposure to AWS services (DynamoDB, S3 Buckets, Lambdas, etc.) Excellent written and verbal communication skills Solid analytical skills, highly organized, self-motivated and a quick learner Flexible and willing to accept change in priorities as necessary About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Role Title: HIH- QA & Testing Senior Analyst Position Summary: Looking for an energetic, engaged individual who is well versed in all manners of QA/QE in an Agile environment to drive functional validation and quality delivery for Evernorth program deliverables. Tasks include collaborating with all impacted application teams to develop test strategies and high-level test scenarios, identify data needs, track/report progress/issues and obtain approval of the test results. There are multiple strategical and tactical responsibilities. The successful candidate will be able to work in a rapid-paced environment, meet tight deadlines, interact with all management levels, and be self-managed and motivated. Job Description & Responsibilities: Define test process including required test activities, deliverables and test schedule. Design, develop and execute sprint / int testing of a software product/solution. Understand how changes impact work upstream and downstream including various back end and front-end architectural modules. Closely interact with both onsite and offshore team members. The onsite and offshore interactions include scrum team members (Scrum masters, developers, Product Owners and QA at onsite and offshore) Define test data conditions and partners and works closely with Data team to obtain the data. Actively participate in all phases of testing (In sprint functional testing, integration testing and regression) Develop and execute comprehensive suites of automation test plans, test cases for inclusion in regression, automation for newly integrated features, and development of tool sets to augment QA and Development testing. Business requirement analysis, test design, defect logging and tracking Perform manual/exploratory testing where needed. Actively engage in defect reporting and triaging Analyzes failure patterns and determine corrective actions to eliminate the errors completely. Adheres to the organization's Quality Engineering best practices while helping to drive changes to our testing practices where necessary. Experience Required: 5 + years of experience in Quality Assurance with Agile experience. Experience Desired: Hands on experience in Test and defect Management Tools Experience on defining test scenarios using Gherkin BDD format. Thorough knowledge/experience Quality Engineering best practices and applying them to automation frameworks. Designs and develops scripts to run automated tests to ensure consistency, repeatability and accelerates delivery. Experience on understanding application architecture for web-based applications. Experience with Relational Database/SQL/NoSQL/backend testing. Hands-on experience with API testing tools such as Postman/Insomnia Working experience with JIRA/Zephyr or equivalent tools Healthcare domain knowledge would be a big plus. AWS and Cucumber (BDD) experience Primary Skills: Healthcare , Functional Testing, SQL, Agile (SAFe), Jira, SOAP UI/Post Man, Web Services testing (API) and ETL testing. Selenium with Java and Cucumber BDD Framework Strong Communications Skills About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Software Engineering Lead Analyst - HIH - Evernorth vices, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Software Engineering Lead Analyst Position Overview: The job profile for this position is Software Engineering Lead Analyst, which is a Band 3 Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. In this role, you will identify the tasks and responsibilities developing distributive applications, utilizing Java SpringBoot, Jenkins, GitHub, OpenShift, ReactJS. This candidate must be team oriented and have interpersonal skills, as the existing team values productive collaboration to enable high output and good business value. This role requires the ability to make well-thought-out decisions on complex or ambiguous issues and to effectively communicate to individuals at all levels of the technical and business communities. The Software Engineering Lead Analyst must develop a strong affiliation with the requirements, technology solution and operational readiness organizations, including the ability to use, share, contribute and influence the appropriate artifacts, approach and best practices used to build enterprise-scale solutions. Responsibilities: Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause Support all software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process based applications Work cross-functionally with the support team, development team and business team to efficiently address customer issues. Active member of high-performance software development and support team in an agile environment. Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing Microsoft, Linux, and Cloud and Web technologies for Cigna Health Services / Evernorth Technology. Qualifications: Required Skills: Desire to work in application support space Passion for learning and desire to explore all areas of IT Experience in Java SpringBoot, Jenkins, GitHub, OpenShift, ReactJS. Experience in software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle. Exceptional analytical and problem-solving skills Structured, methodical approach to systems development and troubleshooting Ability to ramp up fast on a system architecture Experience designing and developing process-based solutions or BPM (business process management) Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong interpersonal/relationship management skills. Strong time and project management skills. Familiarity with agile methodology including SCRUM team leadership. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Required Experience & Education: 5- 8 years in an application development role or as a quality engineer Bachelor's Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor’s degree education requirement Location & Hours of Work: Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

About Evernorth Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Role Title: HIH- QA & Testing Senior Analyst Position Summary Looking for an energetic, engaged individual who is well versed in all manners of QA/QE in an Agile environment to drive functional validation and quality delivery for Evernorth program deliverables. Tasks include collaborating with all impacted application teams to develop test strategies and high-level test scenarios, identify data needs, track/report progress/issues and obtain approval of the test results. There are multiple strategical and tactical responsibilities. The successful candidate will be able to work in a rapid-paced environment, meet tight deadlines, interact with all management levels, and be self-managed and motivated. Job Description & Responsibilities Define test process including required test activities, deliverables and test schedule. Design, develop and execute sprint / int testing of a software product/solution. Understand how changes impact work upstream and downstream including various back end and front-end architectural modules. Closely interact with both onsite and offshore team members. The onsite and offshore interactions include scrum team members (Scrum masters, developers, Product Owners and QA at onsite and offshore) Define test data conditions and partners and works closely with Data team to obtain the data. Actively participate in all phases of testing (In sprint functional testing, integration testing and regression) Develop and execute comprehensive suites of automation test plans, test cases for inclusion in regression, automation for newly integrated features, and development of tool sets to augment QA and Development testing. Business requirement analysis, test design, defect logging and tracking Perform manual/exploratory testing where needed. Actively engage in defect reporting and triaging Analyzes failure patterns and determine corrective actions to eliminate the errors completely. Adheres to the organization's Quality Engineering best practices while helping to drive changes to our testing practices where necessary. Experience Required 5 + years of experience in Quality Assurance with Agile experience. Experience Desired Hands on experience in Test and defect Management Tools Experience on defining test scenarios using Gherkin BDD format. Thorough knowledge/experience Quality Engineering best practices and applying them to automation frameworks. Designs and develops scripts to run automated tests to ensure consistency, repeatability and accelerates delivery. Experience on understanding application architecture for web-based applications. Experience with Relational Database/SQL/NoSQL/backend testing. Hands-on experience with API testing tools such as Postman/Insomnia Working experience with JIRA/Zephyr or equivalent tools Healthcare domain knowledge would be a big plus. AWS and Cucumber (BDD) experience Primary Skills Healthcare, Functional Testing, SQL, Agile (SAFe), Jira, SOAP UI/Post Man, Web Services testing (API) and ETL testing. Selenium with Java and Cucumber BDD Framework Strong Communications Skills About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

You are responsible for the timely sending of all Guarantees of Payments together with your colleagues. The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatment and insured amount. To be able to provide this confirmation, the following steps are necessary: You analyse requests for medical treatments and hospitalizations. You verify the patient’s extent of cover, our relationship with the provider, the need for medical review and the costs. You monitor the file from an administrative perspective and work You have frequent contacts with medical providers and individual insured, mainly by phone, to obtain all necessary information. You are the focal point of contact for hospitals regarding all their questions related to the Guarantee of Payment. All our clients and medical providers are internationally located. Therefore you manage the English language well, both spoken and written. Maintain all necessary information regarding the hospitalizations in an internal database Translate and interpret medical and other relevant documents for case analysis Work independently and effectively to communicate to internal and external customers by telephone and e-mail Maintain accurate workflow and process documentation following outlined processes Competencies Customer-focused: works efficiently with internal partners to find best solutions for customers. Skilled decision-maker: takes the right action on dedicated files based on available information Accuracy: ensures concise and correct information is being delivered Disciplined: follows procedures, agreements and document flows correctly. Efficiency: able to strike the right balance between quality and quantity Team-player: enjoys working as part of a team and building internal networks Computer-literate: quick to learn International in-house systems and use current office applications About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Data Management Strategy & Governance Associate Advisor - HIH - Evernorth ABOUT EVERNORTH: Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview Work with data governance products to assist Product Owner(s) with guiding functionality and content development with our business and engineering partners. Works daily with our delivery team partners to gain functionality to build trust in data by ensuring quality, accuracy across an organization. Work daily with partners to understand use case and necessary quality checks to govern the data. Works daily with our data stewards and data owners to onboard and train on data governance platforms and concepts. Qualifications Required Skills: Ability to lead functional development and tool on boarding meetings documenting decisions and issues Ability to translate business data governance requirements into technical requirements to meet multiple business needs Strong analytical, creative problem solving, and process management skills Ability to work with various data assets and provide insight into the data Ability to plan and prioritize own work effectively to achieve set end results Excellent attention to detail Excellent oral, written & presentation communication skills Ability to accept ambiguity, open to new ideas; willing to test and fail; and attempt new processes Ability to influence peers and subordinates to modify behaviors and provide support for the implementation and adoption of data governance and metadata strategy and practices. Ability to work independently and as a part of a team with a positive attitude for team goals. Ability to deal with multiple time zones Proactive flexible attitude with a desire to learn new skills in the growing field of data governance Agile Experience a plus. Required Experience & Education: 8 -11 Years of Experience Experience (3-4+ years working experience) with data governance, constructs including technical and business metadata. Understanding of structured and semi-structured data, data quality knowledge Strong ability to drive connections with a wide variety of data platforms including AWS (Databricks, Teradata, Snowflake, Kafka), Azure, DB2 and SQL Server, etc. Knowledgeable on firewalls is a plus. Experience in using BI reporting tool is a plus. Experience with Collibra data governance products, Healthcare Industry data and/or data governance regulations and controls is a plus. Tooling: Excel, Agile knowlage like Jira or Rally, SQL knowledge, Tableau, other reporting tools, Experience with Data Governance Tools (Collibra DQ & Collibra Data Inteligence ) Alation or similar desired Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

You are responsible for the timely sending of all Guarantees of Payments together with your colleagues. The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatment and insured amount. To be able to provide this confirmation, the following steps are necessary: You analyse requests for medical treatments and hospitalizations. You verify the patient’s extent of cover, our relationship with the provider, the need for medical review and the costs. You monitor the file from an administrative perspective and work You have frequent contacts with medical providers and individual insured, mainly by phone, to obtain all necessary information. You are the focal point of contact for hospitals regarding all their questions related to the Guarantee of Payment. All our clients and medical providers are internationally located. Therefore you manage the English language well, both spoken and written. Maintain all necessary information regarding the hospitalizations in an internal database Translate and interpret medical and other relevant documents for case analysis Work independently and effectively to communicate to internal and external customers by telephone and e-mail Maintain accurate workflow and process documentation following outlined processes Competencies Customer-focused: works efficiently with internal partners to find best solutions for customers. Skilled decision-maker: takes the right action on dedicated files based on available information Accuracy: ensures concise and correct information is being delivered Disciplined: follows procedures, agreements and document flows correctly. Efficiency: able to strike the right balance between quality and quantity Team-player: enjoys working as part of a team and building internal networks Computer-literate: quick to learn International in-house systems and use current office applications About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

QA & Testing Senior Analyst - HIH - Evernorth About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. QA & Testing Senior Analyst (Hybrid Manual + Automation) Position Overview: Content Engineering Solutions team is seeking a QA & Testing Senior Analyst (Hybrid Manual + Automation) to play a critical role in ensuring the quality, functionality, and performance of our Drupal-based web applications. This role requires a strong understanding of application architecture and workflows to formulate effective test strategies and execute them efficiently. As a QA & Testing Senior Analyst, you will work in a high performance, high-frequency enterprise technology environment, collaborating with cross-functional teams to ensure high-quality software delivery. You will be responsible for driving functional validation (Sprint testing), guaranteeing quality delivery for team deliverables, and maintaining alignment with business requirements through measurable results. We are looking for an engaged QA professional who is well-versed in Agile testing methodologies, capable of handling both strategic and tactical responsibilities. This role requires working closely with application teams to develop test strategies, define test scenarios, track and report progress / issues. The ideal candidate thrives in a fast-paced environment, meets tight deadlines, collaborates across teams, and demonstrates self-motivation and ownership in delivering high-quality solutions. Responsibilities: Actively participate in all phases of testing, including in-sprint functional testing, integration testing, regression testing, accessibility testing, ensuring high-quality releases. Develop, execute, and maintain manual and automated test cases covering functional, regression, accessibility and usability aspects of Drupal applications. Review, refine, and enhance existing test processes, verifying that they align with evolving business and technology needs while maintaining efficiency and consistency. Maintain and improve regression test suites, validating comprehensive test coverage and documentation for repeatable, scalable test execution. Execute both manual and automated test scripts to validate applications functionality across different environments and platforms. Thoroughly document defects with detailed descriptions, screenshots, and steps to reproduce, while proactively tracking and monitoring their resolution. Analyze failure patterns, identify root causes, and drive corrective actions to improve test stability and eliminate recurring issues. Ensure adherence to QA best practices while contributing to continuous improvements in testing methodologies. Communicate testing progress, risks, and issues to developers, management, and stakeholders, ensuring alignment and timely resolutions. Actively participate in team meetings to foster collaboration and maintain alignment with projects goals. Qualifications Experience & Skills: Bachelor's degree in computer science or information technology or related fields. 4+ years of experience in Quality Assurance, with a strong focus on test automation. Experience testing Drupal 8/9/10 applications, including content workflows and CMS functionality. Strong manual testing experience, including functional, exploratory, and regression testing for web applications. Hands-on experience with Cypress for UI and API test automation. Proven ability to define and implement test strategies across multiple applications, ensuring scalable and maintainable testing. Thorough understanding of QA best practices and their application to manual and automated testing. Experience in designing, developing, and maintaining automation scripts for consistency, repeatability and faster test execution. Working knowledge of test management and defect tracking tools (e.g., JIRA). Ability to work independently with minimal supervision, effectively managing tasks, priorities, and deadlines in a fast-paced environment. Preferred Experience: Excellent written and verbal communication skills, with the ability to collaborate across teams abd document testing insights effectively. Experience with accessibility testing (e.g., WCAG compliance, Evinced tool) Solid analytical skills, highly organized, self-motivated with a strong ability to troubleshoot issues. Adaptability to changing priorities, ensuring flexibility in fast-paced Agile environment. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Software Engineering Lead Analyst ABOUT EVERNORTH: Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Summary: You will be joining a team transforming healthcare and improving the lives and vitality of the millions of members we serve. We leverage cutting edge Artificial Intelligence (AI) and Machine Learning (ML) algorithms to develop solutions for automated document processing and customer service chat bots. We are looking for Sr AI Engineers with strong engineering, full stack expertise to build the best fit solutions leveraging Large Language Models (LLMs) and Generative AI solutions. The work you do will impact millions of customers, members, and employers that rely on Cigna every day. Extreme focus on speed to market and getting Products and Services in the hands of customer and passion to transform healthcare is key to the success of this role Job Description & Responsibilities : Build scalable software solutions using LLM’s and other ML models to solve challenges in healthcare Build enterprise grade AI solutions with focus on privacy, security, fairness. Work with Product Development as a Generative Artificial Intelligence (AI) subject matter expert and architect and develop scalable, resilient, ethical AI solutions Strong engineering skills to design the output from the AI with nodes and nested nodes in JSON or array, HTML formats as required – This is critical so that the AI output can be consumed as is and displayed on the dashboard for accelerated development cycles. Build extensible API Integrations, low code UI/UX solutions, with extremely short cycle times, to extract information from sources, integrate with GPT4, receive insights and make them available in intuitive, high performing dashboards Build solutions that align with responsible AI practices. Envision the solution outcomes to solve for the business problem with actionable insights and design viable solutions to meet the outcomes. Understand how AI is interpreting the data set and use that understanding to build prompts that lead to expected outcomes Architect and develop software or infrastructure for scalable, distributed systems and with machine learning technologies. Work with frameworks(Tensorflow, PyTorch) and open source platforms like Hugging Face to deliver the best solutions Optimize existing generative AI models for improved performance, scalability, and efficiency. Develop and maintain AI pipelines, including data preprocessing, feature extraction, model training, and evaluation. Strong technical skills in machine learning and AI, especially natural language processing, generative models like GPT-3, DALL-E, etc. Understanding how these models work is crucial. Solid delivery experience of at least one large scale solution leveraging Gen AI. Experience with large-scale cloud infrastructure and services like AWS, GCP, Azure. Knowing how to build and deploy AI solutions leveraging cloud services. Software engineering skills - Ability to build systems and infrastructure to deploy AI models into production applications and ensure effective integration. Knowledge of AI Responsibility principles like safety, transparency, fairness and accountability. Assessing and mitigating risks from generative AI. Architectural design ability - Design effective pipelines, processes, validation mechanisms for building enterprise-grade generative AI solutions. Understanding of various applications of generative AI like summarization, translation, conversational systems, retrieval augmented generation Develop clear and concise documentation, including technical specifications, user guides, and presentations, to communicate complex AI concepts to both technical and non-technical stakeholders. Contribute to the establishment of best practices and standards for generative AI development within the organization. Experience Required: 6 years of Full stack engineering expertise with languages like C#, Python and Proficiency in designing architecture, building API Integrations, configuring and deploying cloud services, setting up authentication, monitoring and logging 3 years of experience working in a complex, matrixed organization involving cross-functional or cross-business projects 2 years of experience in implementing enterprise systems in production setting for AI, computer vision, natural language processing. Exposure to self-supervised learning, transfer learning, and reinforcement learning is a plus. Experience Desired: Experience with information storage/retrieval using vector databases. Experience with designing scalable software systems for classification, text extraction/summary, data connectors for different formats(pdf, csv, doc, etc) Experience with machine learning libraries and frameworks such as PyTorch or TensorFlow, Hugging Face, Lang chain, Llama Index. Education and Training Required: Degree in Computer Science, Artificial Intelligence, or a related field Primary Skills: Strong understanding and exposure in natural language generation or Gen AI like transformers, LLM’s, text embedding’s Strong knowledge of data structures, algorithms, and software engineering principles. Familiarity with cloud-based platforms and services, such as AWS, GCP, or Azure. Additional Skills: Excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions. Strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience. Possess a proactive mindset, with the ability to work independently and collaboratively in a fast-paced, dynamic environment About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

ABOUT EVERNORTH: Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. QA & Testing Lead Analyst Position Overview The role of the QA & Testing Lead Analyst will provide critical support in system development across broader Pharmacy Quality Engineering organization, influencing Operations and Technology Product Management. This role will provide expertise in the engineering, design, installation and start-up of automated systems. As a member of our team, you will work in a high performance, high frequency, enterprise technology environment. This role works closely with client, IT management and staff to identify automated solutions, new or modified systems, reuse of existing machinery/equipment, or integration of purchased solutions or a combination of the available alternatives. The Automation Engineer Lead Analyst supports the organization in conceiving, planning, and delivering initiatives and uses deep professional knowledge and acumen to advise functional leaders. Responsibilities: Write test strategy and test case documents derived from user stories for one or more features. Test cases should include positive and negative scenarios, test data setup/configuration and expected results. Create test data files containing valid and invalid records to thoroughly test system logic and verify system flow. Collaborate with users to plan and execute end-to-end testing and user acceptance testing (UAT). Ensure successful completion and documentation of system tests, resolving any issues encountered. Contribute to other testing activities such as stress, load, and performance testing where required. Utilize Enterprise Zephyr to document and implement comprehensive test cases covering various application capabilities. Work on Test Automation design and test automation framework and scripts development using Java, Selenium, Test NG, Cucumber, Playwright with TypeScript, JavaScript. Utilize SQL skills to validate changes in backend database systems, including Oracle, MongoDB, and PostgreSQL. Provide estimates for testing effort-based user stories as part of sprint planning. Contribute and participate in other Agile scrum activities such as daily standups, backlog grooming, demos, and retrospectives. Ensure the best possible performance, quality, and responsiveness of the applications Help maintain code quality, organization, and automation Able to work on projects individually and directly with clients. Qualifications Required Skills: Testing types System Integration Testing Functional Testing Regression Testing E2E Testing Performance Testing experience (preferred) Technical Experience in testing UI, API and batch testing Test Automation design and hands on test automation framework and scripts development using Java, Selenium, Test NG, Cucumber, Playwright with TypeScript, JavaScript Strong SQL queries experience Integrating test automation in CI/CD pipeline Oracle, MongoDB, and PostgreSQL Enterprise Zephyr, Jira experience Technology Stack: Web and API applications QA Tester, Zephyr testing experience, excellent documentation skills, strong analytical skills, strong SQL experience. Test Automation design and hands on test automation framework and scripts development using Java, Selenium, Test NG, Cucumber, Playwright with TypeScript, JavaScript. Proven experience as a QA Tester or similar role, preferably in web and API application testing. Expertise in using Zephyr for test management and JIRA in Agile team environments. Strong analytical skills with the ability to quickly grasp complex system requirements. Proficiency in SQL with solid RDBMS querying capabilities, particularly Oracle, MongoDB, and PostgreSQL. Testing and triaging of defects and issues. Knowledge of defect tracking / task tools such as Jira and Confluence. Knowledge of build automation and deployment tools such as Jenkins as well as source code repository tools such as Git. Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong influencing/negotiation skills. Strong interpersonal/relationship skills. Familiarity with agile methodology. Experience within Agile development environment (Sprint planning, demos and retrospectives, and other sprint ceremonies). Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Required Experience & Education: College or University degree in Computer Science or a related discipline Minimum 5-8 years of work experience in software automation testing and quality engineering Preferred Experience / Qualifications: Healthcare domain knowledge Mobile Automation experience Knowledge in JavaScript and TypeScript programming languages Exposure to AWS services (DynamoDB, S3 Buckets, Lambdas, etc.) Excellent written and verbal communication skills Solid analytical skills, highly organized, self-motivated and a quick learner Flexible and willing to accept change in priorities as necessary Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.