Cafe Manager

• Manage day-to-day café operations including staffing, inventory, and service quality.
• Recruit, train, and supervise café staff to maintain service excellence.
• Monitor food and beverage preparation to ensure quality and consistency.
• Handle customer feedback and resolve complaints promptly.
• Maintain inventory levels and coordinate with suppliers for timely orders.
• Implement cost control measures and meet sales targets.
• Ensure compliance with hygiene, safety, and legal standards.
• Develop promotions and strategies to increase footfall and revenue.

Requirements:

• Proven experience as a Café Manager or similar role in F&B.
• Strong leadership, communication, and organizational skills.
• Ability to work in a fast-paced environment.
• Basic knowledge of budgeting, POS systems, and sales reporting.
• Passion for customer service and hospitality.

Education & Experience:

• Diploma/Degree in Hospitality Management preferred.
• Minimum 3–5 years in café/restaurant management