About the Company: Coffee Day Global Ltd. (CDGL) is arguably Indias largest coffee retail conglomerate known as Caf Coffee Day with leadership position, also well known in the automated beverage dispensing solutions under the brand name Coffee Day Beverages. Caf Coffee Day is India's largest caf chain in terms of the number of caf outlets with more than 460+ cafes across the country. CCD, as it is popularly called, opened its first caf in Bengaluru in 1996 and has pioneered the coffee culture in the chained caf segment in India by bringing in a range of delectable food and beverage products served in a contemporary, youthful ambience, and offering a variety of novel experiences - all with a promise of A lot can happen over coffee!" Coffee Day Beverages embarked on a dynamic journey to become the largest ‘fresh milk - roasted coffee beans’ vending chain with a distinct brand identity of its own. Today, we have become the largest player in the segment with over 50000 + installations across the country. And, we continue to grow! We have made freshness an integral part of the vending machine proposition. The best ingredients are used and strict quality checks are performed to ensure consistent quality of the coffee beans. This enables us to deliver the satisfaction of a freshly brewed cup of beverage. Our reach extends across the length and breadth of the country. Roles & Responsibility: 1) Supervision and Leadership: Provide leadership and guidance to the maintenance team during breakdown situations. Supervise and coordinate the activities of maintenance personnel. Ensure that the team follows safety protocols and procedures. 2) Resource Management: Allocate resources efficiently to address breakdowns promptly. Coordinate with other departments to secure necessary resources for immediate repairs. 3) Troubleshooting: Analyze breakdown situations and identify the root causes of equipment failures. Work with maintenance technicians to troubleshoot and diagnose issues. 4) Emergency Response: Develop and implement emergency response plans for breakdown situations. Ensure quick and effective responses to minimize downtime. 5) Documentation: Maintain accurate records of breakdowns, repairs, and maintenance activities. Generate reports on breakdown trends, causes, and resolutions. 6) Continuous Improvement: Implement continuous improvement initiatives to enhance the efficiency of breakdown response and resolution. Collect feedback from maintenance personnel and other stakeholders to identify areas for improvement. 7) Compliance: Ensure compliance with relevant safety, environmental, and regulatory standards during breakdown maintenance activities. Stay updated on industry best practices and standards. 8) Collaboration: Collaborate with other departments, such as production, engineering, and procurement, to streamline communication and coordination during breakdowns. 9) General and Task Management Adhere to daily and weekly checks and reports to ensure smooth operation of cafes Audit and ensure compliance of the engineering data systems. Educational Qualification: 1) Any bachelor's degree (mechanical, electrical, industrial, etc.) is preferable. 2) 4 to 6 years Overall 2+ Years - experience in Retail chains. 3) Good Arithmetical & Reasoning Ability 4) Effective communication skills to convey technical information to team members, other departments, and stakeholders. 5) Clear communication during breakdown situations to coordinate activities and provide updates. 6) Extensive Experience in A/C and Refrigeration for Repair and maintenance of equipment in Cafs 7) Capability to assess the technical skills of the maintenance team. 8) Knowledge In Troubleshoot 9) Familiarity with Computerized Maintenance Management Systems (CMMS) for tracking and managing maintenance activities. 10) Ability to leverage technology for planning, scheduling, and analyzing breakdown maintenance data. 11) Language Fluency: English, Hindi, Local Language. Open to travel across Karnataka
Role & responsibilities Purpose of the role The Talent Acquisition HR Specialist for Cafe/store-level hiring is responsible for managing the recruitment process for front-line roles within cafs or retail stores. This role plays a pivotal part in ensuring that the organization attracts and hires top-quality talent to deliver exceptional customer service and operational excellence at the store level. Manage the full recruitment lifecycle for caf/store-level roles, including sourcing, screening, interviewing, and onboarding. Build and maintain a robust talent pipeline for positions such as Team Members, baristas, Cafe/Store managers, kitchen staff, and other front-line roles and Support roles. Develop and execute sourcing strategies to attract candidates for caf/store-level roles (e.g., Team Member,baristas, Cafe managers, kitchen staff, support staff ect). Partner with hiring managers to understand staffing needs and create robust hiring plans. Utilize job boards, social media platforms, employee referrals, and local recruitment drives to source candidates. Screen resumes and conduct initial interviews to assess candidate suitability. Work closely with store/caf managers and regional teams to align recruitment efforts with operational goals. Provide timely updates on recruitment progress and challenges. Ensure all recruitment activities comply with local labor laws and company policies. Maintain accurate records and generate recruitment reports for leadership. Responsible for Employee joining formalities, documentation, Issue of ID cards,uniform etc... Responsible for Orientation alignment with L&D Team Coordinate and faciliate with various department on employee onboarding, employee ID/access card, Email ID Creation, HR and Operations portal access etc... Responsible for maintaining virtual files on the organization Drive. Organize and maintain personnel records Update internal databases - Employee Masters Prepare HR documents, like employment offers, appointment letter, contracts and new hire guides Liaise with external partners, like insurance vendors, and ensure legal compliance Create regular reports and presentations on HR metrics (e.g. turnover rates) Answer employees queries about HR-related issues Assist payroll department by providing relevant employee information (e.g. Resignation,F&F, leaves of absence, sick days and work schedules) Participate in HR projects (e.g. help organize a job fair event) Handle Employee life cycle from hire to retire. Preferred candidate profile Educational Qualification Bachelor's degree in HR, business, or a related field (or equivalent experience). Experience 2 to 4 years 1+ Years - experience in FMCG/Retail chains, food service, or hospitality industries. We are seeking a dynamic and results-driven Talent Acquisition Specialist to oversee caf and store-level hiring. The ideal candidate will have a strong background in high-volume recruitment, a keen understanding of retail/hospitality operations, and a passion for identifying top talent to drive our store teams' success. Any other requirements Language Fluency : English, Local Language a MUST
Purpose of the Role: The Assistant Manager - Training & Development (T&D) designs and implements comprehensive training programs to develop employee skills and ensure consistency in service excellence. This role focuses on enhancing team capabilities, maintaining high-quality operational standards, and promoting talent retention to drive business growth. Key Responsibilities and Accountabilities: 1) Training Design and Delivery: Design and implement training programs including onboarding, technical skills, customer service, and leadership development. Conduct hands-on training sessions for F&B operations, including coffee preparation techniques, product knowledge, and equipment handling. Deliver soft skills and professional development programs to enhance team collaboration and customer service excellence. 2) Training Needs Analysis: Identify training requirements through assessments, audits, feedback, and collaboration with employees and managers. Develop learning frameworks to address skill gaps and improve operational effectiveness across all levels. 3) Evaluation and Reporting: Monitor the impact of training programs through assessments, feedback, and performance metrics. Prepare regular reports on training effectiveness, ROI, and skill development progress. 4) Regional and Cafe-Specific Initiatives: Collaborate with regional and caf teams to implement tailored training programs that align with specific operational needs. Facilitate skill development initiatives at caf levels to improve service quality and compliance with hygiene and safety standards. 5) Budget and Resource Management: Ensure training programs operate within budgetary constraints while maximizing resource efficiency. Optimize vendor relationships for sourcing high-quality training materials and tools, if any. 6) Quality Control and Continuous Improvement: Set and maintain quality standards for F&B preparation, customer service, and learning effectiveness. Stay informed about industry trends, best practices, and emerging technologies to enhance training programs. 7) Scheduling and Coordination: Develop and maintain a comprehensive training calendar to ensure timely and consistent delivery of programs. Coordinate with HR, regional teams, and store managers to minimize disruption during training sessions. Performance Measures and Indicators: Training Program Effectiveness and ROI Skill Development Metrics (F&B and L&D) Adherence to Training Calendar Customer Satisfaction Scores Certification Rates for Technical and Leadership Programs Compliance with Quality, Safety, and Allergen Standards Budget Optimization and Cost-Effectiveness Employee Retention and Development Educational Qualifications: Bachelors degree in Hospitality Management, Business Administration, Education, or a related field. Additional certifications in Training & Development, Instructional Design, or F&B-related fields are preferred. Experience: 2-6 years of combined experience in Learning & Development and F&B operations, with a proven track record of designing and delivering successful training programs. Experience in coffee brand chains is an advantage. Functional Skills Required: Proficiency in adult learning principles, instructional design, and training methodologies. Strong organizational and project management skills. Effective communication, interpersonal, and stakeholder engagement abilities. Analytical skills for evaluating training impact and identifying improvement areas. Customer service orientation to ensure alignment with business goals. Technical Skills Required: Proficiency with Learning Management Systems (LMS) and e-learning tools. Knowledge of F&B operations, including coffee preparation techniques and safety standards. Data analysis and reporting proficiency using tools like Excel or Power BI. Familiarity with communication and collaboration platforms like Microsoft Teams, and Google Meet.
TEAM MEMBER Reporting to: Cafe Manager KRA: Implement all SOPs Ensure Sales and Profitability through excellent customer service Drive sales through up and cross selling Knowledge, Skills & Abilities: Excellent communication skills Ability to work in a Team Sales orientation Excellent customer handling skills Qualifications: Pursuing or completed Graduation Duties & Responsibilities: Ensure guest comfort Order Taking & billing Handle the customer complaints Customer Service/ Follow ups Service Recovery Inventory management Maintain SOP checklist Asset & Equipment maintenance Maintain Reports Handle billing compliances
Role & responsibilities Preventive & Breakdown maintenance of coffee vending machines. Vehicle is required to visit client's location for servicing of machines Requirement is for Hinjewadi, Pune & Bhosari, Pune location. Perks and benefits Salary plus conveyance
Walk-In Interviews - Cafe Coffee Day Location: 4th Floor, Above HDFC Bank, Dheeraj Kawal, Station Rd, Godrej & Boyce Industry Estate, Vikhroli West, Mumbai, Maharashtra 400079 Date: Every Wednesday & Friday Time: 11:00 AM to 4:00 PM About the Role: Join Cafe Coffee Day as a Team Member and be the friendly face that serves great coffee and food!! Location: Mumbai, Navi Mumbai, Pune, Goa, Gujarat Experience Level: Fresher / Entry-Level Minimum Qualification: Graduate (Any Discipline) for Full Time Salary: Competitive with Benefits Shift Timings: Rotational Shifts Documents to Carry: Resume Aadhar Card & PAN Card Bank Passbook SSC / HSC / Graduation Certificates Last 3 Months Salary Slips or Experience Letter (if experienced) Key Responsibilities: Greet and engage customers warmly, taking food and beverage orders with accuracy and a smile Recommend daily specials, new arrivals, and best-selling items to boost customer satisfaction and sales Operate POS systems for billing and handle cash/card transactions efficiently Prepare and serve a variety of beverages (coffee, tea) and food items (sandwiches, baked goods) according to brand standards Educate customers on different blends, brewing techniques, and equipment to enhance the guest experience Package food and beverages for takeaway and maintain display areas Maintain caf hygiene in compliance with food safety standards Update menu boards, promotional displays, and signage for visual appeal Assist in up-selling and cross-selling to drive caf revenue Desired Skills & Qualifications: Graduation Completed (Any discipline). Strong communication and interpersonal skills Positive, customer-focused, and team-oriented attitude Ability to multitask and work in a high-volume, fast-paced environment Basic knowledge of food safety and hygiene (preferred) Willingness to learn brewing techniques and improve product knowledge Why Join CCD? Be part of one of Indias most iconic caf brands Friendly and supportive team culture On-the-job training with learning and career development opportunities Hands-on experience in customer service, F&B operations, and caf management Employee discounts and performance-based incentives Contact HR: For any inquiries, feel free to reach out to our HR team at: samar.g@cafecoffeeday.com 7977281306 We look forward to meeting you and starting your career journey with us!
Designation : Cafe Manager / Asst. Cafe Manager Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Experience Required : 2 Years to 8 Years Reporting To : Area Manager / Zonal Business Manager ROLE & RESPONSIBILITIES: Cafe Maintenance Employee Handling Manpower Planning Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours CONTACT DETAILS : SABIR KHAN 9884461721 / TAMILSELVI 044 48577247 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com (or) please feel free to reach @ 9884461721
Designation : Team Member Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Reporting To : Area Manager / Caf Manager ROLE & RESPONSIBILITIES: Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours SALARY : 14,000 Net Pay & 14,500 (Candidate from Hotel Management Background) CONTACT DETAILS : SABIR KHAN 9884461721 / TAMILSELVI 044 48577247 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com or please free feelto reach @ 9884461721 Walk-In Interview : Ashok Towers, 3rd Floor, 45 KB Dasan Road, Seethammal Colony, Teynampet, Chennai - 600018.
Designation : Team Member - Full Time Department : Food, Beverage & Hospitality Employment Type : Part time Role Category : F&B Service Industry Type : Retail / QSR Reporting To : Area Manager / Caf Manager ROLE & RESPONSIBILITIES: Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM/ 12th pass WORKING HOURS : 9 Hours SALARY : 16328 net take home CONTACT DETAILS : VICTORIA B - 8867020191 Interested candidates might share their resume at victoria.b@cafecoffeeday.com or please free feel to reach @ 8867020191
Designation : Team Member Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Reporting To : Area Manager / Caf Manager ROLE & RESPONSIBILITIES: Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours SALARY : 13,000 Net Pay CONTACT DETAILS : SABIR KHAN - 9884461721 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com or please free feel to reach @ 9884461721
AREA SALES MANAGER / MANAGER About the Company: Research has proved that providing employees with fresh coffee and tea increases productivity in any office. A vending machine, which dispenses fresh coffee at the touch of a button, thus becomes an absolute necessity. Recognizing the huge potential, Coffee Day Beverages embarked on a dynamic journey to become the largest fresh milk - roasted coffee beans vending chain with a distinct brand identity of its own. Today, we have become the largest player in the segment with over 44,000 installations across the country. And, we continue to grow! We have made freshness an integral part of the vending machine proposition. The best ingredients are used and strict quality checks are performed to ensure consistent quality of the coffee beans. This enables us to deliver the satisfaction of a freshly brewed cup of beverage. Our reach extends across the length and breadth of the country. Locations including airport lounges, railway stations, road transport hubs, petrol stations, malls, corporate, offices, schools, colleges, hospitals, restaurants and hotels. Reporting: General Manager/Regional Head KRA: Translating companys objectives in the Area/Region Ensure Account Development with companys operational procedures Lead, motivate & develop team to maximize profits Sustain and increase revenue inflow Knowledge, Skills & Abilities: Excellent communication & influencing skill Financial awareness & understanding of P&L Ability to strategize & analyze reports Leading, Building & developing high performance team Excellent knowledge of market trends Qualifications: Exposure: MBA/PGDM Marketing/sales 5+ years of experience Handled Institutional/Government/Retail / Corporate sales Experience in distributor and channel sales management Team management and Vendor Management Duties & Responsibilities: Financial: Will be responsible to for sales and targets in his area/ region. Handling all segments of sales i.e. B2B sales, SME, Institutional and Retail. Sales forecasting and Budgeting Monitoring of sales outflow Responsible for maximizing ROI of the region. Distribution and channel management Liaison for closure of key accounts. Reviewing business performance in line with budgetary control Process and customer orientation: Develop marketing and promotion ideas to increase sales. Ensure smooth support functions and further integration with sales team. Competitor analysis Distribution management. Market Intelligence. Statutory requirements Ensure the SOPs are followed throughout the region. Integrity and strong on cost saving orientation.
Designation : Team Member Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Reporting To : Area Manager / Caf Manager ROLE & RESPONSIBILITIES: Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours SALARY : 13,000 Net Pay CONTACT DETAILS : SABIR KHAN - 9884461721 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com or please free feel to reach @ 9884461721
AREA SALES MANAGER / MANAGER About the Company: Research has proved that providing employees with fresh coffee and tea increases productivity in any office. A vending machine, which dispenses fresh coffee at the touch of a button, thus becomes an absolute necessity. Recognizing the huge potential, Coffee Day Beverages embarked on a dynamic journey to become the largest fresh milk - roasted coffee beans vending chain with a distinct brand identity of its own. Today, we have become the largest player in the segment with over 44,000 installations across the country. And, we continue to grow! We have made freshness an integral part of the vending machine proposition. The best ingredients are used and strict quality checks are performed to ensure consistent quality of the coffee beans. This enables us to deliver the satisfaction of a freshly brewed cup of beverage. Our reach extends across the length and breadth of the country. Locations including airport lounges, railway stations, road transport hubs, petrol stations, malls, corporate, offices, schools, colleges, hospitals, restaurants and hotels. Reporting: General Manager/Regional Head KRA: Translating companys objectives in the Area/Region Ensure Account Development with companys operational procedures Lead, motivate & develop team to maximize profits Sustain and increase revenue inflow Knowledge, Skills & Abilities: Excellent communication & influencing skill Financial awareness & understanding of P&L Ability to strategize & analyze reports Leading, Building & developing high performance team Excellent knowledge of market trends Qualifications: Exposure: MBA/PGDM Marketing/sales 5+ years of experience Handled Institutional/Government/Retail / Corporate sales Experience in distributor and channel sales management Team management and Vendor Management Duties & Responsibilities: Financial: Will be responsible to for sales and targets in his area/ region. Handling all segments of sales i.e. B2B sales, SME, Institutional and Retail. Sales forecasting and Budgeting Monitoring of sales outflow Responsible for maximizing ROI of the region. Distribution and channel management Liaison for closure of key accounts. Reviewing business performance in line with budgetary control Process and customer orientation: Develop marketing and promotion ideas to increase sales. Ensure smooth support functions and further integration with sales team. Competitor analysis Distribution management. Market Intelligence. Statutory requirements Ensure the SOPs are followed throughout the region. Integrity and strong on cost saving orientation.
Job Summary: Catering Executive is responsible for preparing and cooking food as per standard recipes and directions given by the Kitchen Manager / Head chef. The role requires basic culinary skills, kitchen discipline, and a passion for quality food. The Executive plays a key role in maintaining high hygiene standards and assisting in the smooth functioning of the kitchen. Key Responsibilities: Prepare, cook, and present food items according to standard recipes. Assist senior chefs in the daily operations of the kitchen. Maintain cleanliness and hygiene in the kitchen area. Follow proper food handling procedures and safety guidelines (FSSAI/HACCP standards if applicable). Ensure timely mise en place (food prep) for assigned section. Store food items properly and check stock levels regularly. Minimize waste and control food cost by following portion control and proper storage. Clean and sanitize workstations and kitchen tools regularly. Assist in receiving, labeling, and organizing kitchen supplies. Learn and adapt to new recipes, menu changes, and culinary techniques. Required Skills & Qualifications: Minimum 12 years of experience in a similar role - Bakery & Confectionary in a hotel or restaurant / bakery Culinary diploma or certification is preferred. System Knowledge along with MS Excel , PPT , Word etc . Basic knowledge of cooking techniques and food preparation. Understanding of kitchen safety and sanitation standards. Ability to work in a fast-paced and high-pressure environment. Good communication and teamwork skills. Willingness to work in shifts, weekends, and holidays.
Designation : Team Member Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Reporting To : Area Manager / Caf Manager ROLE & RESPONSIBILITIES: Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : 12th / ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours SALARY : 14,000 to 14,500 (Net Pay) CONTACT DETAILS : SABIR KHAN - 9884461721 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com or please free feel to reach @ 9884461721
About the Company: Coffee Day Global Ltd. (CDGL) is arguably Indias largest coffee retail conglomerate known as Caf Coffee Day with leadership position, also well known in the automated beverage dispensing solutions under the brand name Coffee Day Beverages. Caf Coffee Day is India's largest caf chain in terms of the number of caf outlets with more than 460+ cafes across the country. CCD, as it is popularly called, opened its first caf in Bengaluru in 1996 and has pioneered the coffee culture in the chained caf segment in India by bringing in a range of delectable food and beverage products served in a contemporary, youthful ambience, and offering a variety of novel experiences - all with a promise of A lot can happen over coffee!" Coffee Day Beverages embarked on a dynamic journey to become the largest ‘fresh milk - roasted coffee beans’ vending chain with a distinct brand identity of its own. Today, we have become the largest player in the segment with over 50000 + installations across the country. And, we continue to grow! We have made freshness an integral part of the vending machine proposition. The best ingredients are used and strict quality checks are performed to ensure consistent quality of the coffee beans. This enables us to deliver the satisfaction of a freshly brewed cup of beverage. Our reach extends across the length and breadth of the country. Roles & Responsibility: 1) Supervision and Leadership: Provide leadership and guidance to the maintenance team during breakdown situations. Supervise and coordinate the activities of maintenance personnel. Ensure that the team follows safety protocols and procedures. 2) Resource Management: Allocate resources efficiently to address breakdowns promptly. Coordinate with other departments to secure necessary resources for immediate repairs. 3) Troubleshooting: Analyze breakdown situations and identify the root causes of equipment failures. Work with maintenance technicians to troubleshoot and diagnose issues. 4) Emergency Response: Develop and implement emergency response plans for breakdown situations. Ensure quick and effective responses to minimize downtime. 5) Documentation: Maintain accurate records of breakdowns, repairs, and maintenance activities. Generate reports on breakdown trends, causes, and resolutions. 6) Continuous Improvement: Implement continuous improvement initiatives to enhance the efficiency of breakdown response and resolution. Collect feedback from maintenance personnel and other stakeholders to identify areas for improvement. 7) Compliance: Ensure compliance with relevant safety, environmental, and regulatory standards during breakdown maintenance activities. Stay updated on industry best practices and standards. 8) Collaboration: Collaborate with other departments, such as production, engineering, and procurement, to streamline communication and coordination during breakdowns. 9) General and Task Management Adhere to daily and weekly checks and reports to ensure smooth operation of cafes Audit and ensure compliance of the engineering data systems. Educational Qualification: 1) Any bachelor's degree (mechanical, electrical, industrial, etc.) is preferable. 2) 4 to 6 years Overall 2+ Years - experience in Retail chains. 3) Good Arithmetical & Reasoning Ability 4) Effective communication skills to convey technical information to team members, other departments, and stakeholders. 5) Clear communication during breakdown situations to coordinate activities and provide updates. 6) Extensive Experience in A/C and Refrigeration for Repair and maintenance of equipment in Cafs 7) Capability to assess the technical skills of the maintenance team. 8) Knowledge In Troubleshoot 9) Familiarity with Computerized Maintenance Management Systems (CMMS) for tracking and managing maintenance activities. 10) Ability to leverage technology for planning, scheduling, and analyzing breakdown maintenance data. 11) Language Fluency: English, Hindi, Local Language. Open to travel across Karnataka
Job Description Cafe Manager Position: Cafe Manager/ Assistant Cafe Manager Location: Jaipur, Jodhpur, Delhi, Chandigarh Employment Type: Full-Time Job Summary: The Cafe Manager is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving cafe performance in line with company standards. The role requires leadership, attention to detail, and a passion for hospitality. Key Responsibilities: Supervise and manage daily cafe operations. Lead, train, and motivate the cafe team. Maintain high standards of hygiene, cleanliness, and service. Monitor inventory, stock levels, and vendor supplies. Achieve sales and profitability targets. Handle customer feedback and resolve issues promptly. Ensure smooth cash handling and POS operations. Implement marketing initiatives and company policies. Prepare daily/weekly performance and sales reports. Requirements: Bachelors degree in any stream Minimum 13 years of experience in cafe, restaurant, or retail management. Strong leadership, communication, and problem-solving skills. Customer-focused attitude and ability to work in a fast-paced environment. Basic computer and POS knowledge. Perks & Benefits: Competitive salary. Growth and career development opportunities. Interested Candidate can send their Resume on 8882397736
Designation : Cafe Manager / Asst. Cafe Manager Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Experience Required : 2 Years to 8 Years Reporting To : Area Manager / Zonal Business Manager ROLE & RESPONSIBILITIES: Cafe Maintenance Employee Handling Manpower Planning Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours CONTACT DETAILS : SABIR KHAN 9884461721 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com (or) please feel free to reach @ 9884461721
Job Title: Caf Manager Location: Surat, Baroda, Ahmedabad & JamNagar Department: Operations Reporting To: Area Coach Manager Position Summary: The Caf Manager is responsible for leading overall caf operations to deliver outstanding customer experiences, ensure team efficiency, maintain profitability, and uphold brand standards. The role involves managing daily store activities, supervising staff, maintaining inventory, and ensuring compliance with company policies and statutory norms. Key Responsibilities: Operational Excellence Oversee daily caf operations, ensuring smooth functioning during all shifts. Maintain caf cleanliness, hygiene, and ambiance in accordance with brand standards. Ensure adherence to SOPs related to food preparation, service, and safety. Conduct daily briefings and allocate shift duties to team members. People Management Recruit, train, and develop caf staff including Baristas, Shift Supervisors, and support team. Drive employee engagement and ensure high morale and motivation. Manage staff attendance, scheduling, and performance appraisals. Handle grievances, disciplinary actions, and ensure adherence to HR policies. Customer Service Deliver exceptional customer service and handle escalated customer concerns promptly. Monitor guest feedback and implement corrective actions to improve satisfaction. Sales & Profitability Achieve sales targets, control costs, and optimize caf profitability. Plan and execute local marketing initiatives to increase footfall. Analyze sales reports, identify trends, and prepare action plans for growth. Inventory & Compliance Manage stock levels, order supplies, and minimize wastage. Ensure compliance with FSSAI, safety, and statutory norms. Maintain accurate documentation related to audits, licenses, and equipment maintenance. Key Skills & Competencies: Strong leadership and team management skills. Excellent communication and interpersonal abilities. Customer-centric approach with problem-solving mindset. Financial acumen and understanding of P&L management. Ability to multitask and work under pressure. Qualifications & Experience: Graduate / Diploma in Hotel Management or related field. 3 to 6 years of experience in caf or QSR (Quick Service Restaurant) operations, with at least 1 years in a supervisory or managerial role. Work Schedule: Rotational shifts, weekends, and public holidays as per caf operational needs. Contact Details: samar.g@cafecoffeeday.com 7977281306
Login to apply Job description Job Title: Caf Manager Location: Mumbai , Pune, Goa & Amaravati Department: Operations Reporting To: Area Coach Manager Position Summary: The Caf Manager is responsible for leading overall caf operations to deliver outstanding customer experiences, ensure team efficiency, maintain profitability, and uphold brand standards. The role involves managing daily store activities, supervising staff, maintaining inventory, and ensuring compliance with company policies and statutory norms. Key Responsibilities: Operational Excellence Oversee daily caf operations, ensuring smooth functioning during all shifts. Maintain caf cleanliness, hygiene, and ambiance in accordance with brand standards. Ensure adherence to SOPs related to food preparation, service, and safety. Conduct daily briefings and allocate shift duties to team members. People Management Recruit, train, and develop caf staff including Baristas, Shift Supervisors, and support team. Drive employee engagement and ensure high morale and motivation. Manage staff attendance, scheduling, and performance appraisals. Handle grievances, disciplinary actions, and ensure adherence to HR policies. Customer Service Deliver exceptional customer service and handle escalated customer concerns promptly. Monitor guest feedback and implement corrective actions to improve satisfaction. Sales & Profitability Achieve sales targets, control costs, and optimize caf profitability. Plan and execute local marketing initiatives to increase footfall. Analyze sales reports, identify trends, and prepare action plans for growth. Inventory & Compliance Manage stock levels, order supplies, and minimize wastage. Ensure compliance with FSSAI, safety, and statutory norms. Maintain accurate documentation related to audits, licenses, and equipment maintenance. Key Skills & Competencies: Strong leadership and team management skills. Excellent communication and interpersonal abilities. Customer-centric approach with problem-solving mindset. Financial acumen and understanding of P&L management. Ability to multitask and work under pressure. Qualifications & Experience: Graduate / Diploma in Hotel Management or related field. 3 to 6 years of experience in caf or QSR (Quick Service Restaurant) operations, with at least 1 years in a supervisory or managerial role. Work Schedule: Rotational shifts, weekends, and public holidays as per caf operational needs. Contact Details: samar.g@cafecoffeeday.com 7977281306