Summary
The Business process management manager (governance), will support and contribute to the development, implementation, and governance of our business process management framework.Business process management approaches: The role ensures that the bpm approaches match the business strategy and objectives, and that they help the program deliver value, efficiency, and agility.Super user governance: manage and support all super activities including maintenance of super user tracker. Integration with legacy super user governance team to ensure proper handover and maintenance in business as usual.
About The Role
Major accountabilities:
- Bring innovation into business processes through analysis, testing, deployment and sustainment of BPM solution tools. Provide guidance and training when necessary to Process Owners and SMEs on various BPM tools and ways of working. Drives and actively manages the successful adoption and sustainment of BPM techniques and tools.
- Create and maintain the framework for shared taxonomy and consistency to ensure cross functional collaboration.
- Provides oversight to the BPM lead for alignment to the governance model, ensuring opportunities are assessed, selected and prioritized with a strategic lens and agnostic of tool.
- Works with the Governance & Design Authority to ensure compliance with all regulatory and compliance management frameworks
- Analyze information, collect data, research processes, and hold meetings. Prepare updates for leadership team.
- Ensure BPM approaches are understood, enabled and handed over to LDC project and live countries and initiates tool improvements (e.g. Adonis)
- Standardization – FIT-TO-STANDARD
- Simplication – FIT-TO-CORE, Process Adherence to Core, Harmonized Level 4 business processes
Minimum Requirements
- Bachelor degree in business administration or scientific field or equivalent work experience
- At least 3 years' experience in country and global roles in a multi-national organization
- 1+ years experience leading in Business Process Management and Project Management Leadership experience ideally in global projects and 1 to 3 years of experience in the Pharmaceutical Industry
- Possess good communication and presentation skills
- Ability to design, carry out analysis, and model business processes, skill for business process simulation and optimization
- Ability to establish and govern business process towards excellence in performance as well as to make agile decisions and also establish rules towards proper business and project management
- Ability to drive others to decisions and indirectly manage and lead project and process teams
- English as a must and additional language(s) preferred
Desirable Requirements
- Lean Six Sigma Certification and PMP Certification preferred
Commitment To Diversity & Inclusion
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Benefits And Rewards
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:https://www.novartis.com/careers/benefits-rewards
Why Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
Why Novartis:
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards:
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
